Unified Communications: Click to talk

Mar 7 2009   4:13PM GMT

UC Myths and Realities

Tony Bradley Tony Bradley Profile: Tony Bradley

Unified communications is a hot technology. In this abysmal economy unified communications is one area that seems to be defying the downward trend and continues to grow. Even enterprises with limited and declining budgets can see the upside value in investing in unified communications and its ability to help employees work more efficiently, cut costs, and improve productivity.

That said, there are myths floating around about UC as well. Some myths oversell or overhype what UC is capable of, and some myths are at the other end of the spectrum inflating the complexity and costs of implementing UC and scaring enterprises away.

A recent article in Phone+ Magazine discusses a presentation by Duncan Potter,  vice president for world marketing of VAD Westcon, titled ‘UC: Myths vs. Realities’. Potter said “UC in general has been so overhyped, as if it will solve all the problems on the planet. We’ve tried to get it down to some hard numbers.” Take a look at the article to read the five misconceptions about UC that Potter feels are most prevalent.

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