Unified Communications: Click to talk

Dec 29 2009   11:27PM GMT

Scope of UC “Market” Up for Debate

Tony Bradley Tony Bradley Profile: Tony Bradley

Unified communications is many things to many organizations. There is no set collection of elements or functions required in order to call it “unified communications”, and the fluid and varying nature make it virtually impossible to define the unified communications market.

As this blog post explores, what should you include in the market projections for unified communications? Voice? Instant messaging? Email? Mobile / wireless communications? Audio / video conferencing? Leaving one or more of those elements out of the equation could grossly shrink the potential market and revenue projections, but including them all may give a false sense of grandeur to the UC market.

How would you predict the size and revenue potential of a market made up of varying components with no set elements?

 Comment on this Post

There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when other members comment.

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

Share this item with your network: