Unified Communications: Click to talk

Sep 11 2007   2:42PM GMT

If It Ain’t Broke, Maybe It’s Time To Fix It

Tony Bradley Tony Bradley Profile: Tony Bradley

Ages of folk wisdom suggest that if something “ain’t broke, don’t fix it”. In many cases, this logic makes sense. If a system or process is working just fine the way it is, you don’t want to invest the limited resources you have in improving or altering it when you have actual broken things to fix. That may not be the case with network issues. Well, sort of. A study done by NetScout Systems which is discussed in this SearchNetworking.com article suggests that organizations need to be more proactive about identifying and resolving network issues before they become issues that cause user complaints or system outages. So, it is broke and does need fixing. Ideally, the groups or individuals responsible are monitoring performance and identifying issues so they can be fixed before they spiral down to catastrophic network incidents like the issues they had last month at LAX airport.

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