Unified Communications: Click to talk

Jul 13 2009   12:11AM GMT

Helping Customers Define Business Value

Tony Bradley Tony Bradley Profile: Tony Bradley

Microsoft has developed a tool, actually a collection of files including a customer questionnaire, the Excel-based Business Value Tool itself, and other supporting documentation, to help UC and voice partners explore and accelerate customer opportunities. It can be used to identify business objectives, demonstrate how unified communications can help the customer reach business objectives, and assess the financial impact of deploying Microsoft unified communications solutions. 

The Microsoft Unified Communications Business Value Tool is available on the Microsoft Partner Network site. Joe Schurman, CEO of Evangelyze Communications and author of Microsoft Voice and Unified Communications, has put together an extensive online video walking through the Business Value Tool in step-by-step detail.

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