Unified Communications: Click to talk

Apr 18 2008   3:01AM GMT

Callwave’s Fuze Brings UC to SMB’s

Tony Bradley Tony Bradley Profile: Tony Bradley

TMCNet’s Rich Tehrani recently wrote about a UC offering from Callwave called Fuze. Unified communications can level the playing field for smaller companies that want to compete with the big boys. In this instance, Callwave is leveraging their approach to unified communications to produce a unified communications solutions aimed at small and medium businesses, and, in the process, squaring off with the big boys in their own arena like Microsoft, Cisco, and Avaya. Fuze appears to provide a fairly comprehensive approach to unified communications, including email integration, Skype-based audio and video conferencing, media sharing, follow-me functionality, and more. What is most unique about Fuze though is that it is a web-based solution, with no software to install and no special equipment to deploy. That could be a tremendous advantage, and it could be an achilles heel. The product is in Beta now, projected for a summer 2008 release. Fuze may be worth taking a look at if you are evaluating UC solutions for a small or medium business.

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