Unified Communications: Click to talk

Apr 28 2009   2:28AM GMT

BT Expands OneVoice VPN with Unified Communications

Tony Bradley Tony Bradley Profile: Tony Bradley

BT is expanding their OneVoice voice-oriented VPN service and incorporating unified communications capabilities. OneVoice already allows customers to realize cost savings and make calls around the world, but the new and improved service will include SIP connectivity and bring unified communications features such as presence to the OneVoice service.

Presence will allow users to see whether or not their intended recipient is available to receive a call or not. That insight can help them to communicate more efficiently and enable them to determine the best method of communicating given the urgency (or lack thereof) of the message being delivered.

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