Chris Leonard has managed professional online communities for nearly 10 years. In that time he has developed strategies for getting the most out of community participation. Whether you want your community to generate quality UGC, give voice to evangelists and brand champions, cut down on marketing and tech support costs, or generate revenue, this blog is for you. In addition, Chris will provide tips and tricks for managing a community on a daily basis including growing and maintaining traffic, working with moderators, choosing between available platforms and tools, and working with companies and professional organizations.


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