Cliff Saran’s Enterprise blog:

Support


July 15, 2011  2:00 PM

Oracle tight-lipped on eBusiness Suite support fee hike

Cliff Saran Profile: Cliff Saran
Ebusiness, ERP, Licensing, Oracle, SAP, Sun, Support

For the last three weeks a colleague on Computer Weekly has been trying to get a straight answer from Oracle on price changes to support and...

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July 8, 2011  2:29 PM

UKOUG shuffle

Cliff Saran Profile: Cliff Saran
BEA, Java, Oracle, PeopleSoft, Siebel, Sun, Support, ukoug

This week the UK Oracle user group is reorganising. Chairman, Debra Lilley takes on a new role as president of the council and...


March 8, 2011  3:49 PM

Oracle hardware support rip-off

Cliff Saran Profile: Cliff Saran
Oracle, rip-off, Sun, Support

The Service Industry Association has filed a complaint against Oracle in Europe and the US concerning the limitations Oracle puts on its hardware support.

 

SIA executive director Claudia...


April 1, 2009  3:07 PM

Windows XP: The clock is ticking

Cliff Saran Profile: Cliff Saran
Support, vista, XP

I've just been on the phone to Gartner, which is advising businesses to think about their long-term migration plans from Windows XP to Windows 7. Why now? Windows XP is a stable operating sytsem and businesses are reluctant to upgrade to Vista.

But on April 14, Windows XP moves from...


February 14, 2008  6:54 PM

IBM Domino support #3 – Responsibility and legacy

Cliff Saran Profile: Cliff Saran
Customer service, Domino, IBM, Support, vista

I've been accused of writing dribble, trying to dig up a story when none exists and a few comments on my postings about Lotus Domino support have even suggested I get a new job and a...


January 29, 2008  6:32 PM

Windows Server 2008: worth the upgrade?

Cliff Saran Profile: Cliff Saran
NT, Support, upgrade, Windows Server 2003, Windows Server 2008

Windows Server 2008 is set to be officially launched on February 28. Given the timings between major releases of the OS, it may have been better to launch on Feb 29th. The last major upgrade was in 2003 and it is highly unlikely anyone who has standardised on Windows 2003 Server will be...


July 10, 2007  10:15 PM

VMWare London Symposia: let’s tackle the issues

Cliff Saran Profile: Cliff Saran
IBM, Licensing, Microsoft, Oracle, Support, VMware

Around 800 people turned up at The Brewery, Chiswell Street for what was VMWare's largest UK event. The company gave a quick overview on some of the new areas it was working on like memory...


June 29, 2007  4:45 PM

Microsoft’s second class support for virtualisation

Cliff Saran Profile: Cliff Saran
Licensing, Microsoft, Oracle, Support, Virtual Server, Virtualisation, VMware, Windows

Microsoft has not updated its support policy covering the use of third-party virtualisation products since October 2005. The company's support policy is as follows:

Microsoft does not test or support Microsoft software...


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