Cliff Saran’s Enterprise blog:

Diageo


February 1, 2011  12:06 PM

Why IT must understand Facebook

Cliff Saran Profile: Cliff Saran
CIO, Diageo, Facebook, franz

More marketing is being done digitally. It is very hard to measure its output and success. "You need tools to take the data and bring it into one place, to satisfy marketing and finance departments," says Brian Franz, CIO, Diageo. In this podcast he speaks about how IT captured the data from...

February 1, 2011  10:23 AM

Barriers to getting IT right

Cliff Saran Profile: Cliff Saran
Diageo, franz

"The barrier is having a process of who you talk to and what is the service level agrements between the sales organisation and supply organisaion." It won't work unless you have the right tools," says Brian Franz, CIO, Diageo speaking at the Gartner Business Intelligence Summit 2011.

...


February 1, 2011  10:06 AM

How Diageo makes IT efficient

Cliff Saran Profile: Cliff Saran
Diageo, franz, Outsourcing, SAP

In this podcast, Brian Franz, CIO at Diageo, explains how he achieves a variable cost structure for IT, using outsourcing and running global business processes.

 Listen to podcast >>

 


February 1, 2011  9:58 AM

How IT helps Diageo make its customers happy

Cliff Saran Profile: Cliff Saran
Brian, Diageo, franz

In this podcast, from the Gartner Business Intelligence Summit 2011, Brian Franz, CIO at Diageo speaks about the company's global IT operating model and how it relates to Diageo customers. "We want to make them happy, repeat customers and feel good about our proiducts and brands relating to...


January 31, 2011  12:28 PM

Podcast: six tips on how to be a top CIO

Cliff Saran Profile: Cliff Saran
CIO, Diageo

Speaking today at the Gartner Business Intelligence Summit 2011 in London, Diageo CIO Brian Franz presents top tips on being a top IT manager. Franz recommends:

1. Get the basics write
2. Be the business
3. Execute brilliantly to build credibility
4....


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