Can you hear me now? Tales from a Cisco voice instructor:

February, 2011

February 28, 2011  7:04 PM

Configuring CUCM Intercoms (Part 2)

Dave Bateman Dave Bateman Profile: Dave Bateman

In the last article we started looking at the steps required to configure intercoms in Communications Manger. The steps for creating the intercom partitions and calling search spaces were discussed. The next thing you need to do is create an intercom Directory Number (DN) and assign it to a phone....

February 27, 2011  7:38 PM

Configuring CUCM Intercoms (Part 1)

Dave Bateman Dave Bateman Profile: Dave Bateman

In my last post we looked at the intercom feature that is available in the current version of Communications Manager. In this post we are going to take a look at the actual steps that are required to configure an intercom.  Four things must be done to configure an intercom. They are: 1. Create...

February 25, 2011  3:01 PM

Understanding CUCM Intercoms

Dave Bateman Dave Bateman Profile: Dave Bateman

In earlier versions of Communications Manger there was no real intercom feature. You had to create speed dial buttons and set lines for auto-answer to emulate an intercom. While this worked for the most part, it did have issues. The biggest was when the phone auto-answered,  it created a two-way...

February 24, 2011  9:52 AM

Understanding External Phone Number Mask

Dave Bateman Dave Bateman Profile: Dave Bateman

Have you ever wished you could change the caller ID information that was sent when you placed a call? This could come in handy when the person you are trying to reach is avoiding your call. Well, Cisco Communications Manager allows you to do this. However, it isn’t so that you can make prank...

February 21, 2011  2:34 PM

Understanding Cisco Mobility

Dave Bateman Dave Bateman Profile: Dave Bateman

You may have heard the term "mobility" lately. It seems to be one of the latest buzz words. As with any buzz word, the exact definition of mobility is greatly dependent on who you ask. This is even true with Cisco mobility. The reason for that is that Cisco mobility is made up of a number of...

February 20, 2011  10:06 PM

Stressed Out? Play Two Games and Call Me in the Morning

Dave Bateman Dave Bateman Profile: Dave Bateman

This week has been stressful for me, VERY stressful. I am teaching an extended hours class and have to finish writing my latest book by tomorrow. This has caused late nights and little sleep all week. This, of course, caused me stress but it seems like there was something else adding to it, and I...

February 11, 2011  3:34 PM

Win an iPad from Cisco

Dave Bateman Dave Bateman Profile: Dave Bateman

I got an interesting email today and I wanted to take a minute to share it with you. If you are a frequent reader of this blog, you may remember that I blogged about Cisco's Support...

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February 5, 2011  4:22 PM

It’s The End of The Internet

Dave Bateman Dave Bateman Profile: Dave Bateman

Imagine waking up tomorrow morning having no email in your inbox. That doesn’t sound like a bad thing does it? Then imagine that you are unable to access the Internet, no email, no online news, no online anything. How would that impact your life? OK, now calm down because the odds of that...

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