Dec 11 2008   5:27PM GMT

More on ATMs – The Daily Store Owner Log

Arian Eigen Heald Arian Eigen Heald Profile: Arian Eigen Heald

Did you know that a store that puts in an ATM for customer use also provides a daily log of transactions to the owner? The log includes the Bank name, last four numbers of the account, the customer name, and the transaction.

So if I do an account balance request, that comes up in the log. The amount in my account comes up in the log.

The log includes all transactions done on that machine, so everyone’s name, Bank name, how much they have, how much they took out, etc, is all there on the log.

I was chatting with an acquaintance who owns a store in Maine, and she pretty much knows everyone who comes in her store. When she had an ATM put in, after numerous customer requests, she began getting those daily reports (probably because she gets a percentage of transactions). She was embarrassed at how much information she could see about people she knows. I would be, too.

Where does this report get stored? Who has access to the reports? The manager? The clerks?

Here’s an acronym I really like: TMI (TOO MUCH INFORMATION)

Why does a store owner need that much information? I’ll try and find out.

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