I think the “things that tick us off” theme of this blog is rubbing off on one of our contributors. Just yesterday, The Real Niel gave us a killer column about how bad your business will look if you don’t put some real heart into business intelligence.
Niel takes issue with one of his software vendors and a car rental service. Both lacked quality BI and failed in customer service as a result. Niel, who travels frequently, took his car rental needs elsewhere. A highly recommended read.
What else did we do this week?
Started spying on our IT guys. Oh, I mean, “Built trusting relationships so they won’t lock us out of our own network.”