CIO Symmetry:

Consumer data


April 15, 2016  9:09 PM

Facebook’s new ‘chatbots’; the art of innovation

Fran Sales Fran Sales Profile: Fran Sales
Blockchain, CIO, CIO Decisions, CIO innovation, CIO leadership, Consumer data, Enterprise mobility, Facebook

Facebook CEO Mark Zuckerberg wants consumers to think of businesses as their friend. Sounds like a stretch? With the company's new "chatbots," it could soon be a reality. Facebook opened up its Messenger app to developers so they create these robots, which are powered by artificial intelligence and...

June 26, 2015  8:30 PM

Uber privacy policy spurs outcry; robotic automation set to displace knowledge workers

Fran Sales Fran Sales Profile: Fran Sales
Automation, Consumer data, Data privacy, Privacy rights, SMB, Uber

Uber's new privacy policy, which allows the company to access user data even when its app is not in use, has privacy advocates and some consumers squirming, and many asking, "Who...


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