Channel Marker:

MSP


April 25, 2018  7:56 PM

MSP tools: Virteva consolidates monitoring for better visibility

John Moore John Moore Profile: John Moore
Automation, Channel, IT monitoring, MSP

MSP tools play a pivotal role in a managed service provider's business.  A mix of off-the-shelf and home-grown tools help MSPs deliver services to their customers. Using automated tools to remotely monitor and manage clients' IT assets is really the essence of what an MSP does....

November 13, 2017  11:25 PM

IT Nation 2017: ConnectWise Marketplace builds out vendor integrations

Spencer Smith Spencer Smith Profile: Spencer Smith
ConnectWise, MSP

In conjunction with last week's IT Nation 2017 conference, hosted by PSA vendor ConnectWise, numerous vendors in the MSP software space launched integrations with the ConnectWise platform. The integrations support


September 19, 2017  5:32 PM

Former president Clinton shares advice at Autotask Community Live

John Moore John Moore Profile: John Moore
Autotask, IT services, Managed Services, MSP

At the Autotask Community Live 2017 conference this week, managed service providers got some words of advice from former president Bill Clinton. Clinton, the 42nd president who was in office from 1993 to 2001, delivered a keynote address at the Autotask event, discussing topics ranging from his...


March 31, 2017  4:29 PM

MSP marketing: Learn the fishing and farming methods

Spencer Smith Spencer Smith Profile: Spencer Smith
"Marketing and Advertising", digital marketing, Managed Services, MSP

Many technical-savvy MSPs will readily admit that marketing is not their company's strong suit. At the MSPWorld 2017 conference, held this week in New Orleans, marketing...


October 13, 2016  8:37 PM

IT documentation as vital as backups for MSPs

Spencer Smith Spencer Smith Profile: Spencer Smith
Documentation, Managed Services, MSP

IT documentation, explored recently in contributor Esther Shein's feature, has proven to be a vital yet sometimes neglected aspect of running a managed services business. For...


October 3, 2016  10:08 PM

Client review meetings a must for MSPs

John Moore John Moore Profile: John Moore
Autotask, Channel, MSP

Managed service providers rely on automation to deliver services profitably, but they can't maintain client relationships entirely on a remote basis. Indeed, Mark Shaw, president of StoredTech, an IT service and support company based in the Glens Falls, N.Y. area, advises service providers to...


June 30, 2016  9:07 PM

CompTIA: Service providers grapple with cloud

John Moore John Moore Profile: John Moore
Business model, Channel, cloud, CompTIA, IDC, MSP

A decade into cloud computing, many managed service providers are taking a less-than-aggressive approach to this widely adopted technology. According to CompTIA's fifth annual


June 27, 2016  6:09 PM

Barracuda’s Intronis brand launches firewall for MSPs

John Moore John Moore Profile: John Moore
Backup, Barracuda, Channel, firewall, Intronis, MSP

Barracuda Networks Inc. is pushing forward with its managed service provider strategy, which kicked into higher gear with the company's October 2015...

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April 5, 2016  4:02 PM

Five MSP marketing tactics to boost growth

John Moore John Moore Profile: John Moore
Content marketing, digital marketing, Email marketing, Managed Services, Marketing, MSP, social media

Scott Lindars, a former Citrix senior alliance marketing manager and now director of technology markets at Merit Mile, an interactive agency in Boca Raton, Fla., outlined MSP marketing tactics at the


February 4, 2016  4:19 PM

Want to sell cloud computing? Focus on Millennials

John Moore John Moore Profile: John Moore
Channel, cloud, IDC, Midmarket, MSP, SMB

Cloud computing has more than arrived in the small and medium-sized business space: The technology has reached a mature state, according to IDC research. The...


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