Channel Marker:

MSP


April 23, 2019  4:02 PM

MSP software takes a different turn in ServiceNow-LogicMonitor link

John Moore John Moore Profile: John Moore
Channel, CMDB, ITSM, LogicMonitor, MSP, SaaS applications, ServiceNow

Managed service providers pursue a range of approaches when they deploy MSP software to automate their core functions. Many companies follow a multi-vendor path, purchasing what they consider best-in-class systems for

April 11, 2019  3:02 PM

MSP business model moves toward three key staples

John Moore John Moore Profile: John Moore
Business model, Channel, MSP

An ancient agricultural method and the modern MSP business model wouldn't appear to have much in common. Yet there are some interesting parallels between "three sisters" farming, which originated thousands of years ago, and how a number of


February 25, 2019  7:46 PM

Thoma Bravo to buy ConnectWise MSP software business

Spencer Smith Spencer Smith Profile: Spencer Smith
Acquisitions, ConnectWise, IT Managed Service, MSP, RMM Software

MSP software provider ConnectWise has revealed plans to be acquired by Thoma Bravo, a private equity investment firm. According to ConnectWise, the transaction is expected to close on Feb. 28. Following the transaction, ConnectWise COO Jason Magee will become the company's CEO. Arnie Bellini,...


February 5, 2019  9:42 PM

Solve IT recruiting challenges with nontraditional candidates

Spencer Smith Spencer Smith Profile: Spencer Smith
Channel partners, IT hiring, IT recruitment, IT staffing, MSP

If you're a channel firm faced with recruiting challenges, perhaps it's time to look outside the traditional talent pool. That's the advice of partner executives who are adopting innovative approaches for hiring tech talent. Channel firms are addressing IT skills shortages in a number of ways,...


December 21, 2018  8:24 PM

2018 in review: Top 10 IT industry trend stories for channel partners

Spencer Smith Spencer Smith Profile: Spencer Smith
Channel partners, Cloud Computing, Emerging technologies, IT services, MSP

Before getting started on your 2019 business plans, take a few moments to review our most-read feature stories of the year. Most of these stories focus on emerging IT industry trends that will continue to develop. Others deal with channel partner business issues that will undoubtedly remain...


November 13, 2018  11:04 PM

Three highlights of IT Nation Connect 2018

Spencer Smith Spencer Smith Profile: Spencer Smith
Business model, ConnectWise, cybersecurity, IT services, Managed Services, MSP

Last week's IT Nation Connect event, ConnectWise's annual users conference, held in Orlando, Fla., hit on a few of the core trends that channel partners grapple with today. Trends included the need for partners to specialize their businesses, an imperative sparked by the 


July 31, 2018  10:16 PM

SMB business security: MSPs could be doing more

Spencer Smith Spencer Smith Profile: Spencer Smith
cybersecurity, IT Managed Service, MSP, SMB

A global study of the SMB business segment suggests MSPs should be investing in cybersecurity expertise and services. Published last week by IT management software firm Kaseya, the study polled more than 1,200 IT professionals at companies with 5,000 employees or less. Among the study's...


April 25, 2018  7:56 PM

MSP tools: Virteva consolidates monitoring for better visibility

John Moore John Moore Profile: John Moore
Automation, Channel, IT monitoring, MSP

MSP tools play a pivotal role in a managed service provider's business.  A mix of off-the-shelf and home-grown tools help MSPs deliver services to their customers. Using automated tools to remotely monitor and manage clients' IT assets is really the essence of what an MSP does....


November 13, 2017  11:25 PM

IT Nation 2017: ConnectWise Marketplace builds out vendor integrations

Spencer Smith Spencer Smith Profile: Spencer Smith
ConnectWise, MSP

In conjunction with last week's IT Nation 2017 conference, hosted by PSA vendor ConnectWise, numerous vendors in the MSP software space launched integrations with the ConnectWise platform. The integrations support


September 19, 2017  5:32 PM

Former president Clinton shares advice at Autotask Community Live

John Moore John Moore Profile: John Moore
Autotask, IT services, Managed Services, MSP

At the Autotask Community Live 2017 conference this week, managed service providers got some words of advice from former president Bill Clinton. Clinton, the 42nd president who was in office from 1993 to 2001, delivered a keynote address at the Autotask event, discussing topics ranging from his...


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