Channel Marker

July 24, 2009  1:20 PM

Microsoft Golds rip Windows 7 RTM schedule

badarrow Barbara Darrow Profile: badarrow

Some Microsoft Gold partners are more than miffed that they won’t get their Windows 7 RTM code until after volume customers as well as hardware OEMs and ISVs.

According to the Windows Team Blog, Microsoft Golds have t Continued »

July 22, 2009  1:49 PM

Top five channel hot spots

badarrow Barbara Darrow Profile: badarrow

There’s nothing like a channel advisory board call to recharge the batteries.

Here are the top five takeaways from’s quarterly call earlier this week:

First: It’s probably a no-brainer, but solution providers expect a big hardware refresh to accompany the Windows 7 launch this fall and hope to bundle an array of services around that upgrade binge.

Continued »

July 21, 2009  10:36 AM

1nService nabs international member

Heather Clancy Heather Clancy Profile: Heather Clancy

1nService, the consortium of regional IT integrators and services companies that bands together to help deliver on bigger projects than they normall would be able to handle, has signed up a company in Costa Rica to extend its reach.

Continued »

July 20, 2009  3:51 PM

Mohamad Ali leaves IBM for Avaya

badarrow Barbara Darrow Profile: badarrow

Mohamad Ali, a veteran IBM exec, is leaving the company after more than 13 years, to join Avaya as SVP of corporate development, according to an email sent out over the weekend.

The mail arrived just two days before Avaya disclosed it has a deal to buy Nortel’s enterprise solutions business for an estimated $475 million.

He also joined the board of Ember Corp. a Boston-based zigbee wireless company.

July 20, 2009  3:43 PM

Office 2010 gets a blog of it’s own

badarrow Barbara Darrow Profile: badarrow

Microsoft launched a new blog for its upcoming Office 2010 last week.

At its Worldwide Partner Conference last week, Microsoft talked up the next-gen Office, promised it for next year. Partners and other invitees can participate in a special preview now. A similar preview of the Web Office apps is promised for next month.


July 17, 2009  10:32 AM

OnForce data: People and businesses aim to keep tech running longer

Heather Clancy Heather Clancy Profile: Heather Clancy

Wondering how much you might be able to garner for your company’s onsite services? You might want to peek at the OnForce Services Marketplace Index for some pricing insight. It will let you know what your services might be work OR what you might be up against in terms of downward bidding.

OnForce is an online marketplace that represents something around 13,000 onsite service technicians. Companies and individuals can use this community to request personnel for their service needs, including installations and break-fix work.

It should not surprise you to hear that approximately 63 percent of all the jobs handled by OnForce during the second quarter were break-fix related. But here are some other findings:

  • Average work orders related to voice over Internet protocol (VoIP) projects declined to $271 from $359. (Sounds like more VARs can claim that skillset.)
  • Hourly rates for Home Theatre service were higher than those for other consumer electronics categories.
  • Houston, Chicago and New York were the most active cities.
  • Kentucky, West Virginia and Maryland saw their prices bid down the most.
  • Massachusetts logged noteworthy increases in services pricing.

You can download the entire report by visiting this link.

July 16, 2009  3:14 PM

Oracle exec shuffle

badarrow Barbara Darrow Profile: badarrow

The top ranks of Oracle are shifting. Chuck Rozwat, head of all  development at the company is taking a year off to attend Harvard’s Kennedy School of Government, an Oracle spokeswoman confirmed Thursday. Continued »

July 16, 2009  2:40 AM

Top Five WPC Lessons

badarrow Barbara Darrow Profile: badarrow

1: Sales of Business Productivity Online Suite are sad.  First clue? The 250 free seats offered to WPC 2009 attendees. People applauded that news but some of the more um–realistic–VARs in the crowd said it’s may be the only way to get some actual users online. VARs hate BPOS because Microsoft owns the customer relationship and VARs can’t co-brand it or bundle it with their other services.  HATE it, 18% margin the first year or not. Continued »

July 15, 2009  10:19 AM

Microsoft VARs: Do you know where your TPAM is?

badarrow Barbara Darrow Profile: badarrow

Microsoft is moving its Telephone Partner Account Managers (TPAMs) into distribution.

The company told several of its VARs at the Worldwide Partner Conference this week that the TPAMs will soon be working out of distributors’ support organizations but performing most of their same tasks.

One VAR who’s been briefed said that makes sense giving the imminent rollout of Windows 7–which will mostly be an OEM sale–bundled with new machines. To put the TPAMs at the distribution point of the PCs themselves makes sense, he said. He said his TPAM will now work out of Ingram Micro’s Buffalo support center.

One caveat to all this happiness: He suspects that this may mean fewer market development funds (MDF) will flow, but he’ll wait and see.

July 13, 2009  8:23 PM

Office apps glut coming

badarrow Barbara Darrow Profile: badarrow

So, Microsoft’s go-to-market plan for Office Web Applications is to give them away to consumers. Check. Got it.

And, it will give volume licensees of on-premises Office 2010 rights to use Office Web Apps on premises.  No check. Don’t get it. Continued »

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