Channel Marker

May 15, 2013  7:21 PM

Ingram Micro snags Cisco GSA Schedule

Lynn Haber Lynn Haber Profile: Lynn Haber

U.S. public-sector partners that align with Ingram Micro now have access to Cisco’s entire portfolio of technology products and solutions with the announcement today that Ingram Micro has added gained access to Cisco’s General Services Administration (GSA) schedule.

The expansion of its Cisco partnership, announced today at the 2013 Ingram Micro Federal Summit in National Harbor, Md., adds to Ingram Micro’s GSA Schedules program, which includes offerings from hundreds of other leading hardware, networking, security, software, systems and storage vendors, according to the distributor.

Ingram Micro gained access to the U.S. General Services Administration’s GSA Schedules program with the acquisition in 2012 of distributor Promark Technology. The GSA Schedules program establishes long-term, government-wide contracts with commercial firms to provide federal agencies with access to commercial supplies and services.

Besides Ingram Micro, there are two other Cisco GSA Schedule holders: Westcon Group and ECAmerica.

Ingram Micro and Promark, now a subsidiary of Ingram Micro, offer a team of field-based sales, technical and credit support personnel, as well as marketing specialists.

Follow on Twitter.

May 14, 2013  1:51 PM

Configure faster: New tool from Dell

Lynn Haber Lynn Haber Profile: Lynn Haber

In response to channel partner requests, Dell Inc. yesterday launched an online Solutions Configurator to make it easier for partners to configure Dell Enterprise Solutions, including Dell storage, servers, networking and converged infrastructure offerings.

According to the vendor, the Solutions Configurator allows partners to create multipart, customized enterprise solutions. As part announcement, Dell is also rolling out pre-configured solutions, training videos and dedicated sales support collaboration.

The Solutions Configurator integrates with deal registration to help close deals faster. It saves time by streamlining the configuration process, thus allowing partners to have a complete solution already built at the time of deal registration. Solution configurations can also be saved and modified for future instances, helping to speed the time to close a deal, according to Dell.

Prior to the introduction of the Solutions Configurator, partners would purchase individual products online and would then have to configure them separately rather than as one end-to-end solution, or they would have to work with a Dell technical sales specialist to configure a complete solution.

While there’s no mobile app, the tool can be used on mobile devices. Dell is reportedly working with channel partners to determine improvements and will continue to use partner feedback to make enhancements to the tool.

The Solutions Configurator is now available to U.S., Canada, U.K. and German channel partners with expanded availability to the Netherlands and France scheduled for later this month. Dell plans to have it fully live in its top 10 markets globally by the end of the year.

May 3, 2013  5:28 PM

Juniper names Chris Jones as new Americas channel chief in wake of Vitagliano’s departure

Sue Troy Sue Troy Profile: Sue Troy

Juniper Networks has named Chris M. Jones as vice president of partner sales, following the high-profile departure of Americas channel chief Frank Vitagliano to Dell at the end of March. Jones, who joined Juniper in 2010, previously held the spot of vice president of worldwide sales at the company, a position focused on enterprise sales.

According to a blog post on Juniper’s site, Jones has been in the position since April 1. In a Q&A posted on the blog, Jones said he plans to drive collaboration between Juniper’s partners and the company’s sales team. Juniper is planning “proactive enablement activities” for partners.

Prior to joining Juniper, Jones was director of worldwide channels for Cisco WebEx from 2008-2010, having joined Cisco in 2005. Prior to Cisco, he spent six years at Proxim, and prior to that, five years at US Robotics.

Follow on Twitter.

March 4, 2013  11:55 PM

IDC report: Enterprise IT spending to grow 6% in U.S.

Lynn Haber Lynn Haber Profile: Lynn Haber

U.S. enterprise IT spending, including money spent on hardware, software and IT services, is expected to grow by 6 percent, or $474 billion, in 2013, according to a new report from IDC, the United States Black Book, 4Q12.

The 2013 IT spending forecast, which looks at 15 enterprise industries, reflects a U.S. economy that IDC expects to stabilize in the second half of 2013, leading to moderately strong IT spending growth. IDC’s Black Book is a database of IT spending information that’s continually updated with quarterly releases.

Continued »

February 22, 2013  5:02 PM

Company-specific ‘app stores’ on the rise

Heather Clancy Heather Clancy Profile: Heather Clancy

In my 2012 trends piece for SearchITChannel, I touched on an emerging trend that (to me at least) seemed a little “out there” – the rise of application “stores” within companies that were modeled after the popular ones serving up mobile apps for the Apple iOS and Google Android.

There’s some new research out from Gartner, however, that reinforces that shift. Here’s the high-level finding: by 2017, approximately one-quarter of all businesses will run some sort of internal app store for managing corporate-sanctioned software.

The main reason this is happening? Continued »

February 21, 2013  3:13 PM

HP Connect community adds searchable index of partners

Sue Troy Sue Troy Profile: Sue Troy

By Lynn Haber

The independent business technology community for HP users, Connect, is launching on March 1 the Connect Marketplace — a searchable index of HP partners that HP Connect members can turn to when looking for products.

HP PartnerOne and AllianceOne partners can set up a free basic listing or enhance their listing for a fee.

Continued »

February 15, 2013  9:00 AM

Irrefutable link between BYOD and cloud computing

Heather Clancy Heather Clancy Profile: Heather Clancy

Perhaps the most intriguing data point from CDW’s latest “State of the Cloud Report” isn’t the fact that more than half of businesses are migrating at least a portion of their infrastructure to the cloud, it’s the revelation that close to three-quarters of them are doing this because of the Bring Your Own Device (BYOD) movement.

Continued »

February 11, 2013  2:14 AM

Why you should watch changing tides in information access

Heather Clancy Heather Clancy Profile: Heather Clancy

In the future, you can’t count on your company’s employees or potential customers to use a personal computer when accessing content. It doesn’t really matter whether you’re talking about a Facebook page, a company Web site or video information services.

Exhibit A: Close to 40 percent of those surveyed by NPD Group for its Connected Intelligence report use tablet devices or smartphones to access content, including the Internet and Facebook.

What does this mean? Continued »

February 1, 2013  2:25 PM

Gartner revises 2013 IT spending forecast higher

Heather Clancy Heather Clancy Profile: Heather Clancy

We all know that predictions, especially those to do with the information technology industry, have a way of taking a lot longer or shorter to play out than the forecasters usually consider. But journalists like me love them anyway, because they give us a sense of the way that things are trending as well as a hint of how sentiments may sway throughout the year. It’s that perception equals reality thing.

Against that backdrop, one could describe the latest IT spending forecast from Gartner as hopeful, since the firm is revising its worldwide IT spending prediction for 2013 upward. Gartner is now calling for spending of $3.7 trillion, up 4.2 percent from the last 12 months. Back in the third quarter, its researchers were calling for growth of about 3.8 percent in 2013.

One of the things that really resonated with me from the latest forecast is the optimism over “device” sales, which Gartner believes will rise 6.3 percent this year to $666 billion. Continued »

January 25, 2013  4:36 PM

MSP executive writes new book about the technology-business nexus

Heather Clancy Heather Clancy Profile: Heather Clancy

Well-respected MSP executive MJ Shoer has joined the ranks of published authors. Again.

The president and co-founder of Jenaly Technology Group Inc. in Portsmouth, NH, is one of the business experts who shared case studies for the new IT channel book, “The Tech Multiplier: The World’s Leading Technology Consultants Reveal In-Depth Case Studies of How the Smartest Businesses in the World are Leveraging Technology to Increase Profits and Reduce Waste While Safeguarding Data.”

Okay, so the title is ridiculously long, but I’d be willing to bet that the content will be super-valuable.

Shoer is one of my go-to sources for in-the-trenches information about how to run a small technology solution provider business. He started Jenaly in 1997 and recently was involved in getting cloud services startup TOGL off the ground with several other VARs and MSPs who share his vision of creating practical solutions for SMBs that want to use technology to grow their business. Way back, Shoer was involved in creating the first dial-up ISP in New Hampshire. So, yes, he has been around (like me!)

This is actually his second book. His first, “Hassle-Free Computer Support,” was published in August 2006.

Look for more channel news coverage on and follow us on TwitterFollow Heather Clancy directly.

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to: