Channel Marker

January 24, 2013  6:34 PM

Ingram Micro CIO Mario Leone resigns

Sue Troy Sue Troy Profile: Sue Troy

By Lynn Haber, Senior Writer

After a four-year tenure at technology distributor Ingram Micro, executive vice president and CIO, Mario Leone is leaving his position. He will help with the transition through March 1. Ingram Micro’s executive vice president, global business process and cloud computing, Nimesh Dave, will take over Leone’s responsibilities until a successor is found.

Leone is responsible for significant improvements to Ingram Micro’s IT and Business Information Systems including implementation of a global network and mapping out the company’s IT architecture.

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January 18, 2013  8:01 AM

Survey: Majority of businesses face ‘rogue cloud’ deployments

Heather Clancy Heather Clancy Profile: Heather Clancy

One of the biggest perceived benefits of cloud software and services is also one of its biggest potential pitfalls – the ease with which they can be provisioned or turned on.

Because of this, many projects are happening without the knowledge of IT management because it’s simple for a line-of-business manager to sign up without having to hit the IT budget. That’s not necessarily a bad thing because it illustrates technology’s importance as a corporate resource, but it can present unexpected challenges for technology solution providers charged with keeping their customers’ overall IT infrastructures secure and backed up.

The extent of this phenomenon is detailed in a new global research project published this week by Symantec, Avoiding the Hidden Costs of Cloud 2013 Survey. Continued »

January 17, 2013  7:55 PM

How much money do your customers have to spend on storage?

Sue Troy Sue Troy Profile: Sue Troy

On our sister site, we’ve published the first of five slide show reports on storage administrators’ plans for their budget, from an extensive survey that was fielded in the fall. The survey posed storage-related questions to 700 respondents with storage purchasing authority, to gauge their plans around disk, tape, storage for virtual servers, networking, backup, the cloud and more. This first report focuses on how respondents’ budgets compare with those of prior years, how big they are, how they’re allocated, how much disk capacity they plan to buy, and which technologies they’re most likely to implement.

Check out the slide show and check back on the site for more to come.

January 15, 2013  2:37 PM

Call for submissions

Sue Troy Sue Troy Profile: Sue Troy

On, we’re launching a new section called “Channel Intelligence” that will feature opinions and commentary from you, our audience of VARs, MSPs and systems integrators, addressing issues related to doing business in the IT channel.

Channel Intelligence will reside on the home page; postings will be sent by newsletter to registered members of The primary audience will be your peers, but the content will be searchable on the Web, able to be read by a wide variety of people, whether vendors, potential customers or your peers.

What’s in it for you? Continued »

January 11, 2013  2:47 PM

Cloud Nation introduces virtual desktop service

Heather Clancy Heather Clancy Profile: Heather Clancy

If you haven’t started offering cloud solutions to your small-business customers yet, a new startup is vying for your attention.

Cloud Nation is the latest venture from Harry Brelsford, the founder of the SMB Nation community for IT professionals, and his business partner Tom Poole, who is the CEO of the company.

The portal is being billed as an “all-in-one” cloud platform that VARs and MSPs can use to provision virtual desktops to small and midsize businesses (SMBs).

Continued »

January 4, 2013  3:51 PM

How do you make money with cloud-related services? Some suggestions

Heather Clancy Heather Clancy Profile: Heather Clancy

Reading up on some cloud channel adoption trends, based on a report published in late 2012 by consulting firm PartnerPath.

Since the cloud continues to arise perennially as one of the biggest business development challenges for technology solution providers, I wasn’t really surprised to read that more than half of the ones who responded to a recent PartnerPath survey still derive less than 10 percent of their revenue from cloud services.

Only 20 percent (or so) of the respondents indicated that they generate more than 20 percent of their revenue from cloud services.

Continued »

December 28, 2012  4:27 PM

Self-grading my 2012 channel trend predictions

Heather Clancy Heather Clancy Profile: Heather Clancy

High-tech journalist types are known for spouting off predictions and prognostications at the end or beginning of each year. Since I still do this routinely for SearchITChannel, I figured it would be appropriate for me to revisit what I reported 12 months ago in our story, “Four trends that will shape IT services in 2012.”

For a quick recap, here are the four themes that emerged:

  1. Bring your own device movement (BYOD)
  2. Mobile app stores
  3. Data management 2.0
  4. The cloud

So how did we do? Continued »

December 26, 2012  10:35 PM

More 2013 SMB budget insight, courtesy of Spiceworks

Heather Clancy Heather Clancy Profile: Heather Clancy

In early November, I wrote about the need for technology solution providers to think more creatively about how to find the budgets for technology services or projects they are pitching. The point being that this money doesn’t always have to come out of a company’s IT budget.

But even though a VAR’s business-side connections will be much more important in the future for winning business within small and midsize businesses, there are still plenty of reasons to make nice with the IT departments within prospective or existing accounts. And to do so at least once per quarter (as you’ll read in a moment).

Continued »

December 14, 2012  6:38 PM

Small businesses down on capital expenses. Another case for cloud services?

Heather Clancy Heather Clancy Profile: Heather Clancy

It seems to me that many small-business owners are perpetually pessimistic right now, so I tend not to report on many of the surveys sent my way about their spending and hiring plans.

Still, I think technology solution providers should peek at a new Gallup poll about small-business capital spending intentions for the next 12 months. If nothing else, the data is a great reminder of why the technology channel needs to continue investing in viable business models for managed services and cloud-delivered IT services.

Continued »

December 7, 2012  9:11 PM

Avnet employees pitch in on Extreme Makeover: Home Edition

Sue Troy Sue Troy Profile: Sue Troy

Are there any fans of Extreme Makeover: Home Edition out there? If so, keep an eye out for Avnet employees on Monday night’s show. Eighteen members of the company’s IBM Solutions group spent two Saturdays in San Antonio, Texas, planting sod, moving rocks, cleaning up construction debris and directing traffic. Avnet also donated three MacBooks and other components of a home tech system.

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