Channel Marker

April 9, 2007  7:11 PM

Secure-email service provider seeks channel partners

Brein Matturro Profile: Brein Matturro

LiveOffice Corp., like many small managed-messaging-service providers, wants to build its channel program while it expands its product offerings.  The new product is a Web-based administration console designed to give customers an easy-access view of the volume of mail and number of threats filtered through the secure messaging gateway LiveOffice maintains for them.LiveOffice uses IronMail, a messaging security gateway system from Secure Computing for spam and malware filtering, remote access to performance indicators, encryption for outgoing messages and detailed searches for archived messages required as evidence for court casesLiveOffice executives said they hope Sentinel will give them enough exposure to sign channel partners outside their existing financial-services customer base. It has expanded its channel program to include three tiers, guarantee resellers a minimum of 15% of a registered deal, and promises to double by the end of 2008 the 15% of its revenue that comes in through the channel. Last year LiveOffice generated approximately $15 million in revenues. 

Nicole Lewis

April 9, 2007  12:06 PM

Channel opportunities in data?

BKraemer Brian Kraemer Profile: BKraemer

Looking for a new channel angle to help business growth? Robert Malone wrote an interesting article for talking about structured and unstructured data and how channel companies can play a role. Malone talks about the fact that as the data streams that are constantly being fed into companies increase, data gets lost, improperly filed away or becomes too difficult to track down.

He mentions two companies — Teradata and Attensity — that are taking on the task of providing the service of sorting, organizing and maintaining these data streams. Sounds like a professional service to me. Will more VARs think about getting on this bandwagon?

Personally, I think they should. How far removed is data management from storage management? Part of the value add could a program or three that will help sort and maintain information before moving it off to be archived and stored. Seems like something that could be bundled into the service.

-Brian Kraemer

April 9, 2007  11:06 AM

The weight of the world — on one IP network

Brein Matturro Profile: Brein Matturro

Experts tout the ability to send voice over an IP network as a plus because telephony and data can be sent on one network, thereby streamlining management of data and voice traffic as well as the network.

That works until users get too enthusiastic about bandwidth-hogging technologies — video and software-as-a-service, for example — and swamp the network, degrading performance and increasing security risks. In many ways, VoIP’s success is putting normal use of networks at risk.

Some VoIP customers have gone from thinking they’d cut corners by converging their networks to finding themselves waiting to complete even simple tasks across an overworked network.

Juniper Networks’ Sanjay Beri, director, product management, says there are three macro trends developing on this front:

The first is the need to appropriately assign bandwidth to specific applications via application-intelligent firewalls and intrusion-prevention systems. Businesses need to determine which applications are business critical and therefore have priority on the network.

The second trend, according to Beri, is a shift in network design; rather than using big pipes to overcome bottlenecks, packet collisions and awkward routing paths, VoIP- and video-enabled networks should be designed for performance, using varying quality-of-service levels to support critical high-performance applications like voice as well as asynchronous applications such as email that tolerate traffic delays. 

And finally, data-center consolidation is forcing network managers to accommodate users who need to access high performance, low latency applications over the WAN, says Beri. This is where WAN optimization and application acceleration products come into play.

The demand for VoIP is keeping VoIP specialists busy and pulling in non-specialists as well — VARs who can tune a network to accommodate the voice gear. If the trend continues — and gets even worse as more end users demand video, video chat and telepresence applications — there may very well be a market for the VAR version of the two barber shops joke: A sign in the window of one barbershop said, “Haircuts: $6.” A sign in the other said, “We fix $6 hair cuts.” 

— Crystal Ferraro

April 9, 2007  6:23 AM

Channel news: Ethernet/Fibre connection spec pitched; NAC products may fail

Brein Matturro Profile: Brein Matturro

Companies propose Ethernet/SAN love-in A gaggle of top networking and storage vendors have submitted a new standards proposal that will allow Fibre Channel protocol over Ethernet networks.  [TheReg]

NAC attack: today’s products will fail, report says Vendors say modern NAC products will fall by the wayside in favor of software-based technologies that manage risk by integrating endpoint security, access control, identity and risk management. [eWEEK]

Sun’s complaint on chip maker is dismissed Hynix Semiconductor has won a dismissal of claims by Sun Microsystems that it conspired to drive up memory chip prices, overcharging chip buyers. [NYT]

H.P. tries to create printers that love the Web Hewlett-Packard is devising ways to get people to print Web pages instead of reading them on-screen. [NYT] Continued »

April 6, 2007  1:57 PM

Cisco “Smart Service” price list troubles VARs

Brein Matturro Profile: Brein Matturro

 One of the key announcements at Cisco’s Partner Summit 2007 this week was the Cisco Smart Service — a support-and-monitoring service that Cisco described as halfway between its SmartNet break/fix support service and  high-end network management and monitoring services many of its channel partners offer.

 The service is a pure resale opportunity for partners; Cisco built the software and maintains the network. Partners can add whatever additional services they want, and charge anything they want, because Cisco keeps the price secret from everyone except partners.

Fortunately we were able to glean a few details about the price list (actually, the price list) and the reaction of some partners to the potential downsides of the service.


Kevin Fogarty

April 6, 2007  9:58 AM

Channel news: Microsoft adds to Longhorn; Vista SP1 fixes on the way

Brein Matturro Profile: Brein Matturro

Microsoft roping more into Longhorn Server release  Software maker says it has added to Longhorn Server since the last major test version and that the OS is on track for release later this year. [CNET]

Vista SP1: To be or not to be? This week in Security Blog Log: The owner of The blog sparks controversy by posting what he claims are 100 fixes slated for Windows Vista Service Pack 1 (SP1).

More Windows patches coming next week In a preview of next week’s monthly patch release, Microsoft said it plans to issue four more Windows updates on top of the ANI fix it rushed out this week.[]

Wireless VoIP market to grow rapidly VoIP and Voice over Wi-Fi markets are expected to be strong in 2007 and remain so through 2012.[] Continued »

April 5, 2007  4:14 PM

The network security market cashes in

Brein Matturro Profile: Brein Matturro

As hackers are developing business models and customer service departments, it should probably come as no surprise that network security is doing well.

According to a recently released Infonetics Research study, the network security sector has continued to grow through 2006 and is expected keep going.

The big winners were the secure router sector, which continued to dominate worldwide sales, claiming a 25% increase through 2005 and 2006 and passing the $1 billion mark. Cisco retained its position as market leader (unsurprisingly), with Juniper and Check Point tying for second.

Before channel pros pop the corks on their champagne bottles over their network security appliance and software accounts, they should know that appliance revenues are expected to slow significantly in the face of rising content security gateway demands.

Between now and 2010, content security appliance revenues are projected to grow 168% worldwide, reaching $2.3 billion in 2010. Content security software is also expected grow steadily, though the lack of interest from small and midsized businesses will keep those numbers from jumping off the charts.

~Eric Pierce

April 5, 2007  4:03 PM

Extranea: What’s the difference between Hell and Vegas?

Brein Matturro Profile: Brein Matturro

You only have to go to Hell once.

The world is divided into two kinds of people: those who love Las Vegas, and those who go there for conferences; again and again and again. Snippets from Cisco’s Partner Summit 2007 at the Venetian hotel and Sands convention center:

  • Best overheard conversational bit: Partner 1: “At least it’s warm; it’s snowing back home.” Partner 2: “Really? I haven’t been outside in five days.”
  • Best partner-interview snippet from the hallway right after the keynote dog and pony show: Reporter: “You guys don’t look that excited.” Partner 1: “No, we are excited. We understand the vision.” Partner 2: “We are German; this is what excited looks like in German.”
  • Continued »

    April 5, 2007  9:57 AM

    Channel news: Google thwarts al-Queda attack; Software AG buys WebMethods

    Brein Matturro Profile: Brein Matturro

    IRS rapped for missing laptops Blog: The nation’s dedicated tax-collecting agency raised eyebrows about five years ago when it discovered more than 2,300 of its computers. [CNET]

    Google thwarts al-Qaeda kamikaze strike on US embassy
    London consulate cunningly disguised [TheReg]

    Software AG gobbles up WebMethods Consolidation in enterprise software continues as two more infrastructure providers combine. [CNET]

    Best Buy reports 18.5% increase in profit The consumer electronics chain reported an increase in its quarterly profit while its rival, Circuit City Stores, swung to a loss. [NYT] Continued »

    April 4, 2007  11:40 PM

    Cisco security-channel lead tells partners to stop selling security (kind of)

    Brein Matturro Profile: Brein Matturro

    Susan Don has an unusual message for the thousands of value-added resellers (VARs) and assorted other partners at Cisco’s Partner Summit in
    Las Vegas this week: stop selling security.

    As security lead for worldwide channels, Don’s job is to help those partners sell security products, so it’s a message likely to (designed to) make the 4,000 or so attendees sit up and take notice, despite their hangovers, Vegas-born regrets and toxic overdoses on smoke, blue lights and performing executives on the main stage. 

    Her opening line is only an attention-getter, though. Her intent is to urge Cisco partners to sell security as part of every deal, not as a separate part that may or may not be included, depending on the situation. She won’t get much time on the main stage, but she hopes to go into more detail in breakout sessions later on.  

    By including the appropriate parts of Cisco’s security product line in every pitch, Don said, Cisco partners will “change the competitive landscape” for Cisco’s other products by offering secure routing instead of routing, secure wireless instead of wireless. 

    Other networking companies offer security with their products, or bundle other company’s security products with their own. How selling security as part of a wireless deal rather than as the security on top of a wireless deal isn’t entirely clear. No new products or incentives are involved at this point.  

    Don’s effort right now is to get partners to stop looking at security as a separate, stovepiped practice like networking or managed services or unified communications.

    Kevin Fogarty

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