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Aug 23 2010   2:09PM GMT

New templates for running your MSP business better

Heather Clancy Heather Clancy Profile: Heather Clancy

If you’re looking for some help in bringing discipline to your managed services business, CompTIA and the MSP Partners organization have created four new templates that cover various aspects of running a practice.

The templates, which were developed in conjunction by the CompTIA Managed IT Services Executive Forum and the Institute for Partner Education & Development, are focused on:

  • Setting pricing levels
  • On-boarding new customers for on-premise offerings
  • Creating service level agreements
  • Developing and packaging new managed services

You can find the templates in the Member Resource Center.

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