Channel Marker

Jun 17 2009   8:36PM GMT

Microsoft: Google Apps’ Outlook sync breaks Outlook

badarrow Barbara Darrow Profile: badarrow

You could see this coming down the pike.

Last week, Google announced Outlook synchronization for Google Apps–a very important addition for business email users. This week, Microsoft takes to it’s Outlook blog to say that Google’s Outlook sync breaks Outlook. Or at least disables the search in Outlook.

From the blog:

The installation of the Google Apps Sync plugin disables Outlook’s ability to search any and all of your Outlook data. When a Google Apps user installs the sync plugin for Outlook, the plugin modifies a registry key which disables Windows Desktop Search from indexing and providing search functionality for all Outlook data, not just the Outlook data being synchronized from GMail. Because Outlook search relies upon the indexing performed by Windows Desktop Search, Outlook search functions are broken as a result. It is also important to note that uninstalling the plugin may not fix the issue.


This tidbit comes just as Microsoft gets some of the first good news its had in search in, well, in years. Search-numbers freak Comscore reports once again that Microsoft’s Bing search engine–oh, that’s supposed to be decision engine–has increased the company’s Web search popularity for the second straight week!

Microsoft’s search penetration in the U.S. hit 16.7% for last week, up 3 points from the prior week, according to Comscore. In Bing’s first week on the job, Microsoft’s U.S. search penetration hit 15.8%, up from 13.7% for the last week of the PB (pre-Bing) era.

1  Comment on this Post

There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when other members comment.
  • Stiltner
    You mean the same thing Microsoft was famous for back 5-7 years ago is being done to them by Google, and they're stomping their feet and throwing a tantrum about it? Shoe on the other foot makes it kind of cramped Mr. Balmer? While the days of "Evil Microsoft" may be long gone (or at least the everyday image of that is) this practice was very common for them then. Nothing has 100% operability 100% of the time for 100% of the scenario's. I'm not surprised, I just find it ironic they're firing their guns about something they basically invented, breaking your competitions products, so as to hinder their progress, the problem is, Google doesn't control the desktop, so its hardly a monopoly issue here.
    205 pointsBadges:

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

Share this item with your network: