Channel Marker:

December, 2008


December 5, 2008  1:24 PM

Business Objects CEO reaffirms commitment to VARs

Bcournoyer Brendan Cournoyer Profile: Bcournoyer

VARs could have a bigger role in the SAP channel, if Business Objects CEO John Schwarz has his way. SearchSAP.com news editor Courtney Bjorlin this week alerted me to comments Schwarz made during a "fireside chat" at the Credit Suisse Technology Conference in Scottsdale, Ariz. He talked about the...

December 3, 2008  11:19 AM

Microsoft exposes open source’s ‘hidden costs’

Bcournoyer Brendan Cournoyer Profile: Bcournoyer

Microsoft has spent a surprising amount of time, effort and money on open source initiatives this year. At Interop back in April, Bob Muglia spent nearly an entire keynote discussing Microsoft's


December 2, 2008  9:27 PM

Minimizing tech support calls

StorageSwiss George Crump Profile: StorageSwiss

While post-sale technical support is one of the key services the channel can provide to clients, sometimes it's one of those services you wish you'd never heard of: The wrong product, a sloppy upgrade or an unsophisticated user can quickly consume all of the profit that the support center...


December 1, 2008  3:05 PM

Black Friday turns bloody

badarrow Barbara Darrow Profile: badarrow

Whoa. Retailers can't catch a break this year. First of all there's this little thing called a recession, which we're now officially in,  according to the National Bureau of Economic Research, otherwise known as NBER. (Thanks for the heads up...


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