It’s said that what you don’t know can’t hurt you. But today, increasingly, what business doesn’t know most certainly can hurt business.
In many IT folks’ view, one of the most puzzling phenomena in the Business-Technology Weave is the sustained posture of ignorance to technology by some in business. Conversely, many business staff regard their IT folks as aloof, uncaring, or simply too overburdened to provide an appropriate level of support. In some cases they may even be perceived as under-qualified – true or not. Let’s examine things from the Business side first.
Business needs to demystify the technology they own. Therefore, we need to make a sale to our top-most management, and it is this: Business leaders and staff must now have enough real knowledge to contribute in crafting the Business-Technology Weave – through a Business-driven IT strategy. We must explain to top management the necessities so that you’ll have this top management sponsoring and sanctioning this obligation for Business – they must endorse and enforce a savvy business-technology culture.
Business leaders at all levels of the organization often don’t know what their obligation is in this modern business-technology arena. Some who do understand it none-the-less deliberately avoid engaging themselves for various reasons. For example, only 2 in 5 business responders believe that their data management strategies have board approval. Only just over half believe that senior management of their company places sufficient importance on data management. Insufficient importance placed on data management. Data is our business intelligence. This posture of avoidance will get people in deep trouble as time goes by, and indeed is creating trouble for many organizations today. It may sound obvious, but ignorance is a posture business can no longer afford – and increasingly even small measures of ignorance are becoming unaffordable.
I’d be curious to hear your thoughts – both business and IT people – regarding your organization’s posture. In the next day or two, I’ll continue this thread…
July 31st: On this day in 1809, the 1st practical railroad track went into operation (wooden, for horse-drawn cars) in Philadelphia.