The Business-Technology Weave

Sep 1 2010   12:39PM GMT

Organizational Dexterity: Managing Change with…

David Scott David Scott Profile: David Scott

…imagination, responsiveness, agility, and adaptability. 

Today, organizations face tremendous challenge in any given present moment:  They have critical business systems, critical content, information stored and information shared, assets and infrastructures, and even blended resources (organization-owned resources, and sanctioned “outside” enablements such as social networking sites and online research, for example).

When we add change as a necessary, sometimes even forced, element the challenge in corralling and managing the enterprise seems exponential. 

Staying ahead of requirements so as to imagine, anticipate, qualify and lead  change and solutions is ideal.  Alternatively, when something a bit forced comes along, either due to a lack of foresight or perhaps by virtue of new regulatory requirements, it’s important for the organization to respond quickly and with agility – in identifying what’s necessary to serve and solve, and in implementing that on behalf of business.

All of this requires a ready willingness and embrace on both business’ and IT’s part:  staff and leaders must be aware, receptive, and open.  Change can be, and should be, exciting.  When change is embraced as an ongoing requirement, leaders and staff drive change at the appropriate timings – as opposed to reacting to situations and conditions that drive the organization to change.  You should control change, not the other way around.

Business and IT leaders must instill an organizational culture where information is quickly shared – and here again, the IT leader needs to be involved in key business meetings and planning, so as to be aware, adaptable and responsive.  Too often, business decisions are made absent IT – and decisions in this technical vacuum are at odds with the best way to proceed in view of technical supports.  Often decisions can be weighted so as to be transparent to business when choosing a slightly altered solution or path – but with far more favorability to IT’s support and to the overall level of effort and budget.  Obviously, IT must be present in order to make a favorable influence when that’s called for.

The successful organization incorporates IT leadership as a strategic partner.  Just by virtue of IT’s change management bona fides, business can ensure change happens appropriately, through

 …imagination, responsiveness, agility, and adaptability. 

 September 1st:  On this day in 1661, the first yacht race was held, England’s King Charles vs. his brother, James.

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