The Business-Technology Weave

Oct 18 2010   10:24AM GMT

Oh Oh – Facebook Suffers Breach

David Scott David Scott Profile: David Scott


How does the biggest social networking site suffer a data breach?


Breaches are so mundane, and I expect better from facebook:  I mean, I rely on banks, universities, government agencies, restaurants, etc.…  for breach of data.  (Cheesecake Factory, anyone?!?  Gosh, how’d you like to be on the same level of security as the Cheescake Factory?). 

Once again, I refer you to the Privacy Rights Clearinghouse’s Chronology of Data Breaches for a little perspective.

But facebook?  C’mon.  You do almost nothing but handle personal details of people.  You don’t have much additional challenge – it’s not like you’re balancing our bank accounts, handling sophisticated things like mortgages or something.  For that matter, you don’t even have to serve cheesecake.  It’s all about sending “winks,” or “pokes,” saying “hello” and slamming teachers, or something like that (so they tell me). 

I just noticed something else:  facebook is not FaceBook.  It’s all lower case.  Hmmm.  Anyway, just so you know it’s not me that’s driving literacy and solid writing skills down.  And – in the interest of full disclosure – I do have a facebook account.

But you know, I can empathize with facebook:  Good help is hard to find.  Maybe they just don’t have the staff, with the right chops, to keep things secure in a world of “hacktivists” and other ne’er-do-wells. 

Which gets me to thinking:  I experienced something at Starbucks the other day that was quite surprising.  Very surprising.  It was what I consider to be a total breach of common sense, sound business practice, and security. 

I’ll have a three-part series beginning with my next post, along with a nice letter I sent to their corporate headquarters (After all, Starbucks says right there on their corporate website:  “We want to hear from you”).

Until then – stay safe.

October 18th:  On this day in 1892, the first commercial long-distance phone line opened, Chicago to New York (and that, my friends, was a milestone in the business-technology weave).

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