Lunch time networking causes indigestion

The new email is a retrograde step and not an upgrade; life was so good with the older system. What is happening with our IT? The world is moving ahead and we are going backwards. How do you expect us to be effective when we cannot even communicate with our customers? I don’t know what to do,...
Corporate ADHD and time management

Once upon a time there was a disruptive technology that took the corporate world by storm. Every executive aspired to own it and badgered their respective managers and IT to provide it across the ranks. The investment was quite high and thus it was rationed off down the hierarchy incrementally. The...
Value destruction

For every organization that invests in IT there is an expectation that IT will contribute to one of the outcomes from topline or bottom line improvement, customer or employee satisfaction which in turn impacts profits or revenue, operational efficiency or regulatory compliance or a new capability...
Consultants (don’t) add value

I was at this social gathering organized by one of the top global consulting companies for their current and potential customers. It had attendance from veteran industry leaders, founders of companies, CEOs and CFOs, sprinkled with a few Venture Capital heads and off-course partners from the...
How to select a vendor

That was a big debate as debates go though not as big and passionate as the Business IT alignment or for that matter on the changing role of the CIO or the shortest trigger which is the CIO reporting to the CFO. Conflicting and alternative views were aired by those present; by the time the group...
How much more with less?

Over the years economic cycles have turned all conventional wisdom upside down; the new normal that became reality before the turn of the decade squeezed all the unnecessary costs out of every line item in IT budgets. Do more with less being the mantra, CIOs scrutinized operations and optimized...
Revisiting green

It’s more than 20 years now from the first collective industry recognition (Energy Star ratings) and the desire to do something about reducing power consumption by IT equipment. The cycles of heightened awareness and hype coincide with economic cycles or at times a paradigm change brought about...
Customer Advisory Boards

“You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.” So said the most iconic leader in the IT industry and stuck to this philosophy as his company built some of the most vied for products; the success...