Lotus Alive: Lotus Administration for Everyone

Nov 22 2010   9:05AM GMT

My MacBook Pro has the Black Screen of Death

David Vasta David Vasta Profile: David Vasta

Over the weekend my wonderful little MacBook Pro decided it was going to take a much needed vacation. On Saturday night it develped the Black Screen of Death which has been reported by many people on the internet.

Seems the Logic Board causes the video to stop working on the local screen and on the remote screen too. My poor little MacBook….oh how I miss you.

With that said, when I saw the problem I jumped onto my other PC and started looking around for an answer. At first I thought it might have been an EFI update and could find nothing to support that but was able to find that there was the problem that is widely reported. So I called Apple Support @ 9 PM EST and of course they were not there. So I jumped onto the web site and was able to register a case with support and set up a time for them to call me. Amazing. I set it up for 9AM EST Sunday morning.

On the dot the phone rang, to be honest I was not expecting this and was making some coffee, and there was a nice Apple Support person on the other end who already knew who I was and knew about my Mac. I told him what was going on and he said he knew what the problem was and more then likely it was the Logic Board and should be replaced for FREE under the class action law suit as these boards had issues. So then  jumped onto the Apple Store web site, found my local Apple Store and scheduled a time to take it in. I could do this all on-line. So at 11 AM I had an appointment at the Apple Store in Charlotte to speak with a Genius. I would like to point out that I hate that term.

Any who…the Genius, Joe , took a look a the laptop and said it looked bad and that they would look at it. If the repair was not covered it would be $902.00 USD. So if that is what it costs I will not be getting a new logic board from Apple I assure you.

I will let you know how it all turns out. I miss QuickSilver (That is what I call him). He is the best little laptop ever.

 Comment on this Post

There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when other members comment.

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

Share this item with your network: