Enterprise IT Watch Blog

Mar 11 2018   8:37PM GMT

TechTarget’s weekly roundup (3/5 -3/12)

Michael Tidmarsh Michael Tidmarsh Profile: Michael Tidmarsh

social media
Unified Communications

Telephony image via FreeImages

Unified communications has evolved well beyond telephony. And as a result, new big-name vendors have infiltrated the UC market and will headline Enterprise Connect 2018. Find out who in this week’s roundup.

1. New vendors, trends crash Enterprise Connect 2018 party – Luke O’Neill (SearchUnifiedCommunications)

Slack and Facebook are making their first appearances at the unified communications conference. Plus, contact center technologies could take center stage at the show.

2. Why improving social media customer service is important – Jesse Scardina (SearchCRM)

By having a social media strategy in place, companies can quickly respond to customers’ concerns through social media.

3. SAP debuts consumption-based pricing model for SAP Cloud – Jim O’Donnell (SearchSAP)

SAP Cloud Platform is now available as a consumption-based model, an alternative to the subscription model. SAP also updated the SCP SDK for iOS and released two new mobile iOS apps.

4. Reprimand on healthcare and cloud computing spurs HIMSS debate – Scott Wallask (SearchHealthIT)

The benefits of the cloud are well-known, as is the healthcare industry’s wariness about moving patient data to the cloud. At the HIMSS conference, the deliberations expanded.

5. Terabit DDoS attack hits 1.7Tbps and experts expect higher – Michael Heller (SearchSecurity)

Five days after a record breaking terabit DDoS attack, a new 1.7Tbps DDoS attack was detected taking advantage of improperly secured memcached servers to launch a reflection attack.

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