Posted by: Ivy Wigmore
CIO, corporate communications, weasel words
Occasionally, you want to own up to something without really taking the blame. You want to indicate that you know there's a problem without indicating that you caused it. The passive voice can be very helpful. Here's the classic example: Mistakes were made. You're hoping that will...
Which is correct?
Due to a configuration problem, your email servers are down and users have no access. How should you describe the problem?
a. Our email servers are down.
b. We are dealing with configuration issues.
c. Users are experiencing connectivity issues.