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emotional intelligence

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February 18, 2010  1:02 PM

Are you empathic or empathetic?



Posted by: Ivy Wigmore
Business writing, CIO, customer service, emotional intelligence, empathic or empathetic, grammar, Quiz, Twitter

Which is correct? Bad customer service news spreads like wildfire on Twitter. The wise company deals with customer complaints in an __________ manner. a. empathic b. empathetic

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February 12, 2010  1:22 PM

Effect vs. affect; amorous cats



Posted by: Ivy Wigmore
affect vs. effect, Business writing, CIO, commonly confused words, emotional intelligence, grammar, Quiz, word meanings

Which is correct? A manager's level of emotional intelligence _______ the entire office. a. effects b. affects Continued »

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