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	<title>Writing for Business</title>
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	<link>http://itknowledgeexchange.techtarget.com/writing-for-business</link>
	<description>A Whatis.com Blog</description>
	<pubDate>Thu, 02 Jul 2009 22:28:34 +0000</pubDate>
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	<language>en</language>
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			<title>Writing for Business</title>
			<link>http://itknowledgeexchange.techtarget.com/writing-for-business</link>
			<width>144</width>
			<height>144</height>
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		<item>
		<title>Which is correct &#8212; deserts or desserts?</title>
		<link>http://itknowledgeexchange.techtarget.com/writing-for-business/which-is-correct-deserts-or-desserts/</link>
		<comments>http://itknowledgeexchange.techtarget.com/writing-for-business/which-is-correct-deserts-or-desserts/#comments</comments>
		<pubDate>Thu, 02 Jul 2009 20:04:06 +0000</pubDate>
		<dc:creator>Ivy Wigmore</dc:creator>
		
		<category><![CDATA[CIO]]></category>

		<category><![CDATA[chafe or chaff]]></category>

		<category><![CDATA[commonly confused words]]></category>

		<category><![CDATA[spelling]]></category>

		<category><![CDATA[Business writing]]></category>

		<category><![CDATA[Quiz]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/writing-for-business/which-is-correct-chafe-or-chaff/</guid>
		<description><![CDATA[



Which is correct?
Some people fear that robots will get out of hand and suggest that we`ll get our just _______ because we allowed it to happen.
a. deserts
b. desserts




Answer: a
Explanation: We`re not getting cake. Desert, in this context, is a form of the word deserve. 
Fun with Words provides more examples of commonly confused words.
]]></description>
			<content:encoded><![CDATA[<table border="0" cellspacing="5" cellpadding="5">
<tbody>
<tr>
<td><img src="http://http.cdnlayer.com/itke/blogs.dir/66/files/2008/11/typing1.jpg" alt="typing" /></td>
<td>Which is correct?<br />
Some people fear that robots will get out of hand and suggest that we`ll get our just _______ because we allowed it to happen.<br />
a. deserts<br />
b. desserts</td>
</tr>
</tbody>
</table>
<p><span id="more-558"></span></p>
<p>Answer: a</p>
<p>Explanation: We`re not getting cake. <em>Desert</em>, in this context, is a form of the word <em>deserve</em>. </p>
<p>Fun with Words provides <a href="http://www.rinkworks.com/words/confused.shtml">more examples of commonly confused words.</a></p>
]]></content:encoded>
			<wfw:commentRss>http://itknowledgeexchange.techtarget.com/writing-for-business/which-is-correct-deserts-or-desserts/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Which is correct &#8212; less or fewer?</title>
		<link>http://itknowledgeexchange.techtarget.com/writing-for-business/which-is-correct-less-or-fewer-2/</link>
		<comments>http://itknowledgeexchange.techtarget.com/writing-for-business/which-is-correct-less-or-fewer-2/#comments</comments>
		<pubDate>Thu, 02 Jul 2009 18:05:55 +0000</pubDate>
		<dc:creator>Ivy Wigmore</dc:creator>
		
		<category><![CDATA[CIO]]></category>

		<category><![CDATA[less or fewer]]></category>

		<category><![CDATA[percentages]]></category>

		<category><![CDATA[Business writing]]></category>

		<category><![CDATA[Quiz]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/writing-for-business/which-is-correct-less-or-fewer-2/</guid>
		<description><![CDATA[



Which is correct?
Although Firefox has gained market share, ____ than 25 percent of Web users report that it`s their main browser.
a. less
b. fewer




Answer: b.
Explanation: Because it`s a percentage of something quantifiable (Web users),  fewer is the appropriate choice. We only use less to refer to something that is an undifferentiated mass &#8212; and humans [...]]]></description>
			<content:encoded><![CDATA[<table border="0" cellspacing="5" cellpadding="5">
<tbody>
<tr>
<td><img src="http://http.cdnlayer.com/itke/blogs.dir/66/files/2008/11/typing1.jpg" alt="typing" /></td>
<td>Which is correct?<br />
Although Firefox has gained market share, ____ than 25 percent of Web users report that it`s their main browser.<br />
a. less<br />
b. fewer</td>
</tr>
</tbody>
</table>
<p><span id="more-557"></span></p>
<p>Answer: b.</p>
<p>Explanation: Because it`s a percentage of something quantifiable (Web users),  <em>fewer</em> is the appropriate choice. We only use <em>less</em> to refer to something that is an undifferentiated mass &#8212; and humans tend to resent being referred to that way. </p>
<p>Martha Brockenbrough from The Society for the Promotion of Good Grammar offers more information in her <a href="http://marthabee.com/nationalgrammarday/tips.htm">Top 10 Grammar Tips.</a> Also discusses that prohibition against ending with a preposition, using a Bonnie Raitt song as an example. (Would<em> you </em>want to listen to a song called <em>Let`s give them something about which to talk?</em>)</p>
]]></content:encoded>
			<wfw:commentRss>http://itknowledgeexchange.techtarget.com/writing-for-business/which-is-correct-less-or-fewer-2/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Which is correct &#8212; long standing or long-standing?</title>
		<link>http://itknowledgeexchange.techtarget.com/writing-for-business/which-is-correct-long-standing-or-long-standing/</link>
		<comments>http://itknowledgeexchange.techtarget.com/writing-for-business/which-is-correct-long-standing-or-long-standing/#comments</comments>
		<pubDate>Tue, 30 Jun 2009 20:02:40 +0000</pubDate>
		<dc:creator>Ivy Wigmore</dc:creator>
		
		<category><![CDATA[CIO]]></category>

		<category><![CDATA[long-standing or long standing]]></category>

		<category><![CDATA[hyphenation]]></category>

		<category><![CDATA[Google]]></category>

		<category><![CDATA[Web bug]]></category>

		<category><![CDATA[Business writing]]></category>

		<category><![CDATA[Quiz]]></category>

		<category><![CDATA[Animal Farm]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/writing-for-business/which-is-correct-long-standing-or-long-standing/</guid>
		<description><![CDATA[



Which is correct?
According to some privacy experts, Google&#8217;s use of Web bugs violates the company&#8217;s __________ injunction against &#8220;being evil.&#8221;
a. long standing
b. long-standing




Answer: b
Explanation: The reason to hyphenate long-standing is the same as for a lot of other compound words &#8212; because if you don&#8217;t hyphenate, things can get confusing. For example, if you wrote [...]]]></description>
			<content:encoded><![CDATA[<table border="0" cellspacing="5" cellpadding="5">
<tbody>
<tr>
<td><img src="http://http.cdnlayer.com/itke/blogs.dir/66/files/2008/11/typing1.jpg" alt="typing" /></td>
<td>Which is correct?<br />
According to some privacy experts, Google&#8217;s use of Web bugs violates the company&#8217;s __________ injunction against &#8220;being evil.&#8221;<br />
a. long standing<br />
b. long-standing</td>
</tr>
</tbody>
</table>
<p><span id="more-553"></span></p>
<p>Answer: b</p>
<p>Explanation: The reason to hyphenate long-standing is the same as for a lot of other compound words &#8212; because if you don&#8217;t hyphenate, things can get confusing. For example, if you wrote about &#8220;a long standing board member,&#8221; one could assume it meant that the board member was tall and was not sitting down.</p>
<p>The Queen&#8217;s English Society offers <a href="http://www.queens-english-society.com/uploads/Errors_hyphens.pdf">more explanation and examples. </a></p>
<p><strong>News flash! </strong>Site director Margaret Rouse just informed me that <a href="http://www.smh.com.au/news/biztech/dont-be-evil/2008/04/15/1208025168177.html" target="_blank">Google is no longer officially anti-evil.</a> Why do I find myself reminded of <a href="http://bookstove.com/drama/animal-farm-summary/" target="_blank">Animal Farm</a>, when the pigs edited The Seven Commandments to accomodate changes they wanted to make?</p>
]]></content:encoded>
			<wfw:commentRss>http://itknowledgeexchange.techtarget.com/writing-for-business/which-is-correct-long-standing-or-long-standing/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Neither/nor and verb agreement</title>
		<link>http://itknowledgeexchange.techtarget.com/writing-for-business/neithernor-and-verb-agreement/</link>
		<comments>http://itknowledgeexchange.techtarget.com/writing-for-business/neithernor-and-verb-agreement/#comments</comments>
		<pubDate>Tue, 30 Jun 2009 14:32:40 +0000</pubDate>
		<dc:creator>Ivy Wigmore</dc:creator>
		
		<category><![CDATA[CIO]]></category>

		<category><![CDATA[neither / nor]]></category>

		<category><![CDATA[subject-verb agreement]]></category>

		<category><![CDATA[Microsoft]]></category>

		<category><![CDATA[VMware]]></category>

		<category><![CDATA[open source]]></category>

		<category><![CDATA[Business writing]]></category>

		<category><![CDATA[Quiz]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/writing-for-business/?p=550</guid>
		<description><![CDATA[



Which is correct?
Neither Microsoft nor VMware _____ that open source products pose a challenge.
a. deny
b. denies





Answer: b
Explanation: When two singular subjects are joined by or or nor, use the singular verb form. 
On Seeing Indigo, Hannah Kingrey discusses issues with subject/verb agreement. 
]]></description>
			<content:encoded><![CDATA[<table border="0" cellspacing="5" cellpadding="5">
<tbody>
<tr>
<td><img src="http://http.cdnlayer.com/itke/blogs.dir/66/files/2008/11/typing1.jpg" alt="typing" /></td>
<td>Which is correct?<br />
Neither Microsoft nor VMware _____ that open source products pose a challenge.<br />
a. deny<br />
b. denies
</td>
</tr>
</tbody>
</table>
<p><span id="more-550"></span></p>
<p>Answer: b</p>
<p>Explanation: When two singular subjects are joined by <em>or</em> or <em>nor</em>, use the singular verb form. </p>
<p>On Seeing Indigo, Hannah Kingrey discusses<a href="http://indigoediting.blogspot.com/2009/06/editorial-tip-of-week-subject-verb.html"> issues with subject/verb agreement. </a></p>
]]></content:encoded>
			<wfw:commentRss>http://itknowledgeexchange.techtarget.com/writing-for-business/neithernor-and-verb-agreement/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Capitalization &#8212; Web server or web server?</title>
		<link>http://itknowledgeexchange.techtarget.com/writing-for-business/capitalization-web-server-or-web-server/</link>
		<comments>http://itknowledgeexchange.techtarget.com/writing-for-business/capitalization-web-server-or-web-server/#comments</comments>
		<pubDate>Mon, 29 Jun 2009 14:39:31 +0000</pubDate>
		<dc:creator>Ivy Wigmore</dc:creator>
		
		<category><![CDATA[CIO]]></category>

		<category><![CDATA[capitalization]]></category>

		<category><![CDATA[Web or web]]></category>

		<category><![CDATA[Business writing]]></category>

		<category><![CDATA[writing standards]]></category>

		<category><![CDATA[Wired magazine]]></category>

		<category><![CDATA[Quiz]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/writing-for-business/capitalization-web-server-or-web-server/</guid>
		<description><![CDATA[



Which is correct?
Commonly virtualized applications include ____ servers and infrastructure servers.
a. Web
b. web





Answer: a
Explanation: In general, the current style for both Web and Internet is to capitalize. See more writing style standards here.
However, some publications no longer capitalize either word. Tony Long reported in 2004 that, for the purposes of Wired, It&#8217;s Just the &#8220;internet&#8221; [...]]]></description>
			<content:encoded><![CDATA[<table border="0" cellspacing="5" cellpadding="5">
<tbody>
<tr>
<td><img src="http://http.cdnlayer.com/itke/blogs.dir/66/files/2008/11/typing1.jpg" alt="typing" /></td>
<td>Which is correct?<br />
Commonly virtualized applications include ____ servers and infrastructure servers.<br />
a. Web<br />
b. web
</td>
</tr>
</tbody>
</table>
<p><span id="more-548"></span></p>
<p>Answer: a</p>
<p>Explanation: In general, the current style for both<em> Web</em> and <em>Internet</em> is to capitalize. <a href="http://main.uab.edu/show.asp?durki=7713">See more writing style standards here.</a></p>
<p>However, some publications no longer capitalize either word. Tony Long reported in 2004 that, for the purposes of Wired, <a href="http://www.wired.com/culture/lifestyle/news/2004/08/64596">It&#8217;s Just the &#8220;internet&#8221; Now.</a></p>
]]></content:encoded>
			<wfw:commentRss>http://itknowledgeexchange.techtarget.com/writing-for-business/capitalization-web-server-or-web-server/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Use numerals for fractions or spell out?</title>
		<link>http://itknowledgeexchange.techtarget.com/writing-for-business/use-numerals-for-fractions-or-spell-out/</link>
		<comments>http://itknowledgeexchange.techtarget.com/writing-for-business/use-numerals-for-fractions-or-spell-out/#comments</comments>
		<pubDate>Wed, 24 Jun 2009 18:21:29 +0000</pubDate>
		<dc:creator>Ivy Wigmore</dc:creator>
		
		<category><![CDATA[CIO]]></category>

		<category><![CDATA[fractions]]></category>

		<category><![CDATA[numbers]]></category>

		<category><![CDATA[numerals]]></category>

		<category><![CDATA[Business writing]]></category>

		<category><![CDATA[Quiz]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/writing-for-business/?p=541</guid>
		<description><![CDATA[



Which is correct?
According to IDG Research Services, only _____ of IT managers say they have good visibility into new application development spending.
a. one-third
b. 1/3





Answer: a
Explanation: Spell out simple fractions. 
There are more tips on writing numbers here.
]]></description>
			<content:encoded><![CDATA[<table border="0" cellspacing="5" cellpadding="5">
<tbody>
<tr>
<td><img src="http://http.cdnlayer.com/itke/blogs.dir/66/files/2008/11/typing1.jpg" alt="typing" /></td>
<td>Which is correct?<br />
According to IDG Research Services, only _____ of IT managers say they have good visibility into new application development spending.<br />
a. one-third<br />
b. 1/3
</td>
</tr>
</tbody>
</table>
<p><span id="more-541"></span></p>
<p>Answer: a</p>
<p>Explanation: Spell out simple fractions. </p>
<p><a href="http://www.word-mart.com/html/number_and_numeral_writing_tip.html">There are more tips on writing numbers here.</a></p>
]]></content:encoded>
			<wfw:commentRss>http://itknowledgeexchange.techtarget.com/writing-for-business/use-numerals-for-fractions-or-spell-out/feed/</wfw:commentRss>
		</item>
		<item>
		<title>When to use quotation marks</title>
		<link>http://itknowledgeexchange.techtarget.com/writing-for-business/when-to-use-quotation-marks/</link>
		<comments>http://itknowledgeexchange.techtarget.com/writing-for-business/when-to-use-quotation-marks/#comments</comments>
		<pubDate>Wed, 24 Jun 2009 17:47:45 +0000</pubDate>
		<dc:creator>Ivy Wigmore</dc:creator>
		
		<category><![CDATA[CIO]]></category>

		<category><![CDATA[quotation marks]]></category>

		<category><![CDATA[Business writing]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/writing-for-business/when-to-use-quotation-marks/</guid>
		<description><![CDATA[



Which is correct?
The focus group for the new product thought the marketing approach was ___________.
a. &#8220;old-fashioned&#8221;
b. old-fashioned





Answer: b
Explanation: Don&#8217;t use quotation marks to set words off unless the meaning is unclear and the word known only in certain contexts. 
I was inspired to write today&#8217;s question by a document I came across online referring to [...]]]></description>
			<content:encoded><![CDATA[<table border="0" cellspacing="5" cellpadding="5">
<tbody>
<tr>
<td><img src="http://http.cdnlayer.com/itke/blogs.dir/66/files/2008/11/typing1.jpg" alt="typing" /></td>
<td>Which is correct?<br />
The focus group for the new product thought the marketing approach was ___________.<br />
a. &#8220;old-fashioned&#8221;<br />
b. old-fashioned
</td>
</tr>
</tbody>
</table>
<p><span id="more-540"></span></p>
<p>Answer: b</p>
<p>Explanation: Don&#8217;t use quotation marks to set words off unless the meaning is unclear and the word known only in certain contexts. </p>
<p>I was inspired to write today&#8217;s question by a document I came across online referring to &#8220;turmoil&#8221; in the financial markets. It&#8217;s often unclear why people chose to use quotation marks. I&#8217;m still not sure what they were trying to convey. In business writing, of course, clarity is especially important. The meaning of the sentence isn&#8217;t subverted here but the use of superfluous quotation marks doesn&#8217;t reflect well on the writer.</p>
<p>We all have a pretty good idea about what continuing turmoil in financial markets means.  Otherwise, you might use quotation marks to express irony &#8212; for example, if you said &#8220;stability&#8221; of the financial markets. </p>
<p>David Davies&#8217; <a href="http://online.sfsu.edu/~jjohnson/Courses&amp;Syllabi/J221/APstyletipsheet.htm">AP style tip sheet</a> offers more information about when &#8212; and when not &#8212; to use quotation marks.</p>
<p>I love <a href="http://www.unnecessaryquotes.com/">The &#8220;Blog&#8221; of &#8220;Unnecessary&#8221; Quotation Marks.</a> (Note: I did not say that I &#8220;love&#8221; it &#8212; that&#8217;s because it would throw the whole affair into question.)</p>
]]></content:encoded>
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		</item>
		<item>
		<title>State names &#8212; abbreviate or not?</title>
		<link>http://itknowledgeexchange.techtarget.com/writing-for-business/state-names-abbreviate-or-not/</link>
		<comments>http://itknowledgeexchange.techtarget.com/writing-for-business/state-names-abbreviate-or-not/#comments</comments>
		<pubDate>Wed, 24 Jun 2009 13:06:51 +0000</pubDate>
		<dc:creator>Ivy Wigmore</dc:creator>
		
		<category><![CDATA[CIO]]></category>

		<category><![CDATA[abbreviations]]></category>

		<category><![CDATA[state names]]></category>

		<category><![CDATA[writing for business]]></category>

		<category><![CDATA[AP style]]></category>

		<category><![CDATA[Quiz]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/writing-for-business/state-names-abbreviate-or-not/</guid>
		<description><![CDATA[



Which is correct?
HP&#8217;s corporate headquarters are in Palo Alto, ______.
a. CA
b. California





Answer: a.
Explanation: To conform to AP style, abbreviate state names when used in conjunction with a town or city name. (However, if the city is not specified, spell out the full state name.)
David Davies published this handy AP style tipsheet.  
Here&#8217;s a list [...]]]></description>
			<content:encoded><![CDATA[<table border="0" cellspacing="5" cellpadding="5">
<tbody>
<tr>
<td><img src="http://http.cdnlayer.com/itke/blogs.dir/66/files/2008/11/typing1.jpg" alt="typing" /></td>
<td>Which is correct?<br />
HP&#8217;s corporate headquarters are in Palo Alto, ______.<br />
a. CA<br />
b. California
</td>
</tr>
</tbody>
</table>
<p><span id="more-537"></span></p>
<p>Answer: a.</p>
<p>Explanation: To conform to AP style, abbreviate state names when used in conjunction with a town or city name. (However, if the city is not specified, spell out the full state name.)</p>
<p>David Davies published this handy <a href="http://online.sfsu.edu/~jjohnson/Courses&amp;Syllabi/J221/APstyletipsheet.htm">AP style tipsheet</a>.  </p>
<p>Here&#8217;s a list of <a href="http://www.acronymfinder.com/stateabbreviations.asp">abbreviations for state and province names</a>, including both current and old-style.</p>
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			<wfw:commentRss>http://itknowledgeexchange.techtarget.com/writing-for-business/state-names-abbreviate-or-not/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Clarity of reference</title>
		<link>http://itknowledgeexchange.techtarget.com/writing-for-business/clarity-of-reference/</link>
		<comments>http://itknowledgeexchange.techtarget.com/writing-for-business/clarity-of-reference/#comments</comments>
		<pubDate>Tue, 23 Jun 2009 14:10:16 +0000</pubDate>
		<dc:creator>Ivy Wigmore</dc:creator>
		
		<category><![CDATA[CIO]]></category>

		<category><![CDATA[clarity of reference]]></category>

		<category><![CDATA[references]]></category>

		<category><![CDATA[Business writing]]></category>

		<category><![CDATA[Quiz]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/writing-for-business/clarity-of-reference/</guid>
		<description><![CDATA[



Which is correct?
Insourcing offers some advantages over outsourcing for SMBs but _________ may not be fully explored.
a. those advantages
b. they





Answer: a.
Explanation: For clarity, you need to specify what may not be fully explored. Otherwise, the reader could think the reference was to SMBs.
]]></description>
			<content:encoded><![CDATA[<table border="0" cellspacing="5" cellpadding="5">
<tbody>
<tr>
<td><img src="http://http.cdnlayer.com/itke/blogs.dir/66/files/2008/11/typing1.jpg" alt="typing" /></td>
<td>Which is correct?<br />
Insourcing offers some advantages over outsourcing for SMBs but _________ may not be fully explored.<br />
a. those advantages<br />
b. they
</td>
</tr>
</tbody>
</table>
<p><span id="more-536"></span></p>
<p>Answer: a.</p>
<p>Explanation: For clarity, you need to specify what may not be fully explored. Otherwise, the reader could think the reference was to SMBs.</p>
]]></content:encoded>
			<wfw:commentRss>http://itknowledgeexchange.techtarget.com/writing-for-business/clarity-of-reference/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Which is correct &#8212; pique or peak or peek?</title>
		<link>http://itknowledgeexchange.techtarget.com/writing-for-business/which-is-correct-pique-or-peak/</link>
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		<pubDate>Mon, 22 Jun 2009 14:29:33 +0000</pubDate>
		<dc:creator>Ivy Wigmore</dc:creator>
		
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		<category><![CDATA[peak pique or peek]]></category>

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		<description><![CDATA[



Which is correct?
The proliferation of smartphones has _____ interest in voice-to-text applications.
a. peaked
b. piqued
c. peeked





Answer: b.
Explanation:
To pique is to stimulate or sharpen. (It&#8217;s a French word meaning to prick.) 
Peaked means increased to the highest possible level, like the peak of a mountain. That doesn&#8217;t work in this context. Interest could peak before falling off [...]]]></description>
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<td>Which is correct?<br />
The proliferation of smartphones has _____ interest in voice-to-text applications.<br />
a. peaked<br />
b. piqued<br />
c. peeked
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<p>Answer: b.</p>
<p>Explanation:<br />
To <em>pique</em> is to stimulate or sharpen. (It&#8217;s a French word meaning <em>to prick</em>.) </p>
<p><em>Peaked</em> means <em>increased to the highest possible level</em>, like the peak of a mountain. That doesn&#8217;t work in this context. Interest <em>could </em>peak before falling off to a lower level again. However, it couldn&#8217;t BE peaked by something. </p>
<p>I think this is where the confusion comes in on this one. People hear of something peaking &#8212; a stock price, for example &#8212; and think this is the same word. Nope. </p>
<p><em>Peek</em> means to take a quick look at something. </p>
<p>Here&#8217;s <a href="http://www.dissociatedpress.net/2007/02/26/peak-vs-pique/">further discussion of this and other commonly misused words and phrases. </a></p>
<p>Here&#8217;s a snapshot of use and misuse online as of today, June 22, 2009:<br />
Google search score:<br />
Pique my interest: 3,250,000<br />
Peak my interest: 2,110,000<br />
Peek my interest: 298,000</p>
<p>That&#8217;s worse than <a href="http://www.gather.com/viewArticle.action?articleId=281474976948104">the situation Robert Mack documented in 2007.</a></p>
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