“I have wanted to write an iPhone application for some time, but I wanted it to be something truly useful — something that would actually make people more productive (as there are a lot of truly useless iPhone apps out there),” Bowers said via email. “I also wanted it to be something that didn’t exist already. These were my main criteria.”
So what does it do? It’s basically geared toward modifying Active Directory user accounts, as it can:
- find all recently locked accounts in a domain and unlock them
- reset user passwords
- force the users to change their passwords at next login
- disable or enable any user account
What it can’t do is connect to Active Directory groups or computers, so the only user attributes it provides control over are account lockout, account disabled, password, and password last set. For this reason, Bowers said the people likely to get the most use out of the AD HelpDesk app are not primary Active Directory administrators, but rather help desk folks dealing with Tier 1 requests who have account unlock and password reset rights.
While the full-version app is available for $4.99, it can be tested out for free by downloading the AD HelpDesk Lite edition. You can check out a short demo of the tool below.
[kml_flashembed movie="http://www.youtube.com/v/xD7QxFqNB7s" width="425" height="350" wmode="transparent" /]
For more information on Microsoft Active Directory, visit SearchWindowsServer.com.]]>
Most of the attendees I spoke with found the cloud talk to be extremely interesting, even if they are a ways away from actually implementing it themselves. One developer I spoke with who has played around with Windows Azure seemed especially pleased with the path Microsoft was on with System Center, saying “Azure is cool, but it’s really just a technology. It’s how you manage it – that’s where the really good stuff is.”
Cooper said the key to really reaping the cost benefits of cloud computing requires a great amount of vision. He added that anyone considering a move to the cloud should actually have a “visoneering team” on hand to plan things out, stay on top of the latest technologies and figure out how they will work best for the organization. “Visioneering is kind of my word, so make sure you credit me for that,” he said with a smile. No problem Mr. Cooper, consider yourself credited!
I sat down with Robert Reynolds, Microsoft director of product planning for System Center, to get the details on what’s new with all these releases and more (including VMM 2008 R2 and how the Opalis acquisition fits into everything). He also talks a good deal about Microsoft’s overall cloud strategy, echoing much of what Muglia talked about during his keynote.
For more information on Microsoft System Center and other systems management products, visit SearchWindowsServer.com.]]>