Windows Enterprise Desktop:

Troubleshooting


July 5, 2016  11:27 AM

Reactivating Win10/Activation Troubleshooter

Ed Tittel Ed Tittel Profile: Ed Tittel
Troubleshooting, Windows 10, Windows Product Activation

Commencing with Windows 10 Insider Preview build 14371 or later, the OS gains some potentially helpful activation capabilities. Users are permitted to link their Microsoft accounts (usually, e-mail addresses used to log into PCs and other Windows devices) to their digital licenses for the OS. These...

May 20, 2016  11:32 AM

Volsnap Error Signals Failing Disk

Ed Tittel Ed Tittel Profile: Ed Tittel
Disk Drive failure, Troubleshooting, Windows 10

As fate would have it, I was on the phone yesterday when my production desktop starting dinging madly, ringing the USB device added (or removed) sound on and off repeatedly. "What in the world?" I thought to myself as I continued on with my call resolving to check things out ASAP once it ended....


March 28, 2016  12:07 PM

Achieving Windows Sleep Protection

Ed Tittel Ed Tittel Profile: Ed Tittel
Sleep Mode, Troubleshooting, Windows 10

Now that Windows sleep appears to be working properly on my production PC, I've begun to understand that various influences can disturb that hallowed and blissful state. Starting last Thursday, I noticed that my PC was already running in the morning when I arrived in my office. Apparently,...


February 15, 2016  10:57 AM

Tackling Windows Update Problems

Ed Tittel Ed Tittel Profile: Ed Tittel
Troubleshooting, Windows 10, Windows 7, Windows 8, Windows 8.1, Windows Update Management

Every now and then, one of my test machines will balk when the time comes to install a new update for testing and evaluation. Figuring that other readers may occasionally find themselves in the same circumstances, I wanted to share some potential fixes and techniques for dealing with this when and...


October 5, 2015  9:48 AM

Reset/Refresh Windows Update to Fix WU Errors

Ed Tittel Ed Tittel Profile: Ed Tittel
Troubleshooting, Windows Update Management, Windows Updates

Occasionally, Windows Update will flake out on test or end-user machines that grab updates online. Typical symptoms include error codes like those documented in the KB938205 article "Windows Update error code list," where...


September 18, 2015  12:54 PM

Watch Out for Print Driver Changes in Win10!

Ed Tittel Ed Tittel Profile: Ed Tittel
Print Drivers, Troubleshooting, Windows 10

Over the past 10 days, I've been chasing down a strange problem with one of my network printers: the excellent Dell 2155cn has been a real workhorse for me for the past three years remained visible after my Win10 upgrade frenzy in late August, it actually disappeared entirely from the network....


July 8, 2015  2:18 PM

File History Requires Windows Search

Ed Tittel Ed Tittel Profile: Ed Tittel
Backup, Troubleshooting, Windows 8.1

I'm working on my traveling laptop this week, so I'm on a different PC from usual. It's my trusty bigger-screen Lenovo T420 (Sandy Bridge 2.8 GHz i7, 16 GB RAM, Plextor 256 GB mSATA SSD, and so forth). In checking over the system, I discovered that File History was turned off, and when I tried to...


June 12, 2015  9:35 AM

Working Around Win10/8 Gotchas

Ed Tittel Ed Tittel Profile: Ed Tittel
Troubleshooting, Windows 10, Windows 8

What with running two Win10 test machines -- a desktop and tablet/convertible -- I've been banging up against the limits of this new software from time to time, and have had to refurbish some troubleshooting skills. This was called to mind yesterday by two very nice bits of information I came...


April 10, 2015  10:39 AM

Problematic SP3 Drivers Identified

Ed Tittel Ed Tittel Profile: Ed Tittel
Device drivers, Surface Pro, Troubleshooting, Windows 8.1

Over the past two weeks, I've been engaged in a part-time exercise to rebuild my Surface Pro 3 from a clean re-install of Windows 8.1 Update 1. This has proved to be an interesting exercise for many different reasons, not least of which has been an ongoing trial-and-error effort to determine which...


February 13, 2015  10:16 AM

Puzzling Intel Chipset Situation

Ed Tittel Ed Tittel Profile: Ed Tittel
Intel Chipset Drivers, Troubleshooting, Windows 8.1

I've been a big fan of the Intel Driver Update Utility for years, especially since the company published the standalone program version (v2.0) in mid-2014. With the introduction...


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