Windows Enterprise Desktop:

Troubleshooting


January 15, 2018  12:35 PM

Operator Error Explains 4TB Drive Mystery

Ed Tittel Ed Tittel Profile: Ed Tittel
Disk drives, Troubleshooting, Windows 10

In December, I found myself perplexed. I was unable to mount either of a pair of 4TB HGST hard disks on my production desktop. Over the weekend, I finally solved that problem, and learned to my chagrin that I'd shot myself in the foot. It turns out that these dual-drive docks I'd been using...

January 12, 2018  2:34 PM

Win10 PC Brick-Avoidance Techniques

Ed Tittel Ed Tittel Profile: Ed Tittel
Firmware, Troubleshooting, Windows 10

It's a sometimes scary world for Windows PC caretakers. That goes double when patching involves BIOS or firmware updates. That's been on for a week now, following the Specter and Meltdown vulnerabilities. First reported on January 2, related firmware updates have appeared since the day after that....


December 13, 2017  4:51 PM

When Updating Drivers Check Vendor Support

Ed Tittel Ed Tittel Profile: Ed Tittel
Drivers, Troubleshooting, Windows 10

I've been switching over from a test desktop to a Dell All-in-One for Insider Preview testing and experimentation. We've moved the Asrock Z97 Killer with i7 4770K CPU, 32 GB RAM, and 500 GB mSATA SSD, upstairs. In return, I've picked up and fixed his Dell XPS 2720 All-in-One touchscreen PC for use...


December 4, 2017  3:57 PM

Mosquito Rescues GPU Upgrade

Ed Tittel Ed Tittel Profile: Ed Tittel
GPU, Troubleshooting, Windows 10

My 13-year-old son is getting into PC gaming. That's how I found myself rooting around in the innards of his desktop PC this weekend, swapping out an aging MSI GeForce 760Ti card for a brand-new Asus GeForce 1070 Turbo. Because of the board and case layout, I had to disconnect the power on, HDD...


December 1, 2017  9:55 AM

HomeGroup Trick Fixes Win10 Public Network Reset

Ed Tittel Ed Tittel Profile: Ed Tittel
Networking, Troubleshooting, Windows 10

Alas, a recent Win10 update resets network status from Private to Public. In turn, this means RDP access to affected machines stops working. Sure, you can use Network Settings to dig down into your current connection's status and reset it to Private. But I've discovered that a HomeGroup trick...


November 29, 2017  2:47 PM

Failing WiFi Gets Driver Fix

Ed Tittel Ed Tittel Profile: Ed Tittel
Drivers, Troubleshooting, Windows 10

We've been making some PC changes around the house lately. This weekend, I moved my former test desktop upstairs to my son's bedroom, having swapped it for an increasingly unreliable Dell XPS 2720 All-in-One. While the Dell had a built-in WiFi adapter, I had to switch the test machine over from its...


November 17, 2017  12:05 PM

Realtek HD Audio Driver Tips

Ed Tittel Ed Tittel Profile: Ed Tittel
Device Manager, Troubleshooting, Windows 10

I have to laugh at myself. I just troubleshot an issue with the latest version of the Realtek HD Audio drivers to learn I'd shot myself in the foot. Let me explain, and provide some Realtek HD Audio Driver tips along the way. I visit the Drivers...

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November 1, 2017  4:06 PM

Bad RAM Nixes 1709 Upgrade

Ed Tittel Ed Tittel Profile: Ed Tittel
Troubleshooting, Windows 10

On October 23, just over a week ago I wrote that my 1709 upgrades to Windows 10 had gone mostly trouble-free. Alas, I was gilding the lily where one of my 1703 upgrades was concerned. At the time I wrote the post, the machine was in its final reboot phase just before handing off control to the new...


October 27, 2017  4:20 PM

Fixing Win10 Volsnap.sys Issues

Ed Tittel Ed Tittel Profile: Ed Tittel
Troubleshooting, Windows 10

For Build 17017 of the Insider Preview at least, and possibly for other recent Win10 builds or releases, a runtime error involving volsnap.sys may appear. These days, such errors are called "GSODs" because the screen that reports the problem is green. But I see reports of similar issues...


August 2, 2017  5:24 PM

KB4032188 Causes Win10 Confusion

Ed Tittel Ed Tittel Profile: Ed Tittel
Troubleshooting, Windows 10

Microsoft released a new Current Branch cumulate update earlier today. Alas, the update known as KB4032188 causes Win10 confusion -- at least, on one of my PCs. After the mandatory restart to fully install it, I found myself in the vexing position of being unable to login. On one PC, the update...


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