Microsoft’s Surface 2 with 4G LTE capabilities became available this week but there are downsides that may prevent IT professionals from deploying it to their end users.
Anything with Windows 8.1 — whether the full blown PC or RT version –represents an uphill battle for the majority of enterprise deployments. Businesses continue to struggle to migrate off of Windows XP, or have recently spent gobs of money migrating to Windows 7.
Deploying the Windows 8.1 operating system is still a faraway prospect except for pockets of companies testing the latest OS or deploying the Surface, Surface 2, or Surface Pro 2 for specific mobile needs.
The new Surface 2 with AT&T’s 4G LTE capabilities enters an environment with workers already using Apple iPads as a secondary unit to their workhorse PC or even as a primary device for some users.
It’s hard for IT to even think about supporting a Windows 8.1 RT tablet, given that it doesn’t easily support Active Directory , unlike the Surface Pro 2. It’s a no brainer for many enterprise IT administrators to simply not place a Surface 2 on the approved list when they can’t easily manage the device.
The specs for the Surface 2 LTE unit add up to a decent system. It includes an NVIDIA Tegra 4 processor, 10.6-inch display with full HD that renders 1080p videos, 3.5 MP front camera and 5 MP back camera, battery life of about 10 hours, Microsoft Office Home and Student RT version, Outlook 2013, unlimited Skype-WiFi for one year, 200GB free storage on OneDrive for two years, and full USB 3.0 slot. It also includes the Surface product line’s signature kickstand – a feature that makes Surface exceptionally useable on many surfaces (pardon the pun).
The product lists for $679 for a 64 GB version, $130 more than the $549 64GB WiFi only Surface 2. The 4G model of the Surface 2 is cheaper than a comparable WiFi plus cellular 64GB iPad Air which lists for $829, while a WiFi only 64GB iPad Air is $699.
The Surface 2 (with and without 4G) can serve as replacement for an iPad if your company is a Microsoft shop and you absolutely need a version of Microsoft Office for workers. That is, if you don’t care about the small number of available Windows RT apps compared with the enormous number of apps for iOS devices. Of course, this could change if Microsoft releases its Office for iPad app.
But with Surface 2, IT administrators have to deal with the unknown factor of Windows 8.1 RT compared with the more prevalent iOS or Android platforms. And, they’ll be wondering if they should bet their mobile efforts based on an RT operating system that may or may not be around a few years from now.
Last Friday, Firefox VP Johnathan Nightingale posted a very interesting blog post entitled “Update on Metro.” The first paragraph of this post basically announced the company’s decision to “take the Windows Metro version of Firefox off the trains” and goes on to opine that “shipping a 1.0 version, given the broader context we see for the Metro platform, would be a mistake.” As it turns out, the decision is based on uptake of the Metro platform in the wild, where Nightingale reported flatly that “On any given day we have…millions of people testing pre-release versions of Firefox desktop, but we’ve never seen more than 1000 active daily users in the Metro environment.”
To some extent, the size of this limited beta test community helped sway Firefox’s decision to back away from Metro Firefox because of the potential impact of incomplete and less-than-thorough testing. But my reading of the situation also demands consideration of the company’s determination that Metro just isn’t going to pick up the kind of momentum or critical mass to justify an ongoing investment in the environment in the years ahead. As Nightingale puts it “This opens up the risk that Metro might take off tomorrow and we’d have to scramble to catch back up, but that’s a better risk for us to take than the real costs of investment in a platform our users have shown little signs of adopting” (emphasis mine).
Instead, Firefox plans to “…focus our efforts in places where we can reach more people.” I’m wondering if this decision, and the factors that drove it, don’t also spell out some important lessons and observations for the whole Modern UI side of the Windows world at present. With everything that MS is doing to restore ease of use and navigation to mouse-and-keyboard based Windows users, the company itself appears to be recognizing that not everybody is interested in Modern UI. Consider also that mouse-and-keyboard setups serve the majority of the Windows user population by no less than a 90% margin — MS itself reported on 2/23/14 that only 40 percent of Windows 8 machines are touch-enabled, and Windows 8 versions currently represent no more than 10% of all Windows installations active on the Internet — and I see a situation where more companies that Firefox must surely be pondering the soundness of investing further in a narrow-niche UI that nevertheless requires a major effort to buy into and develop for. I repeat my initial reaction: “Very interesting!”
Though units won’t ship until March 19 (mid next-week), Paul Thurrott offers up a nice preview of the Surface Power Cover over at his SuperSite. Though this new device will add 1.2 lbs to the weight of the Surface 2. Surface Pro, or Surface Pro 2, it also promises to extend battery life by as much as 70% over an unattached Surface tablet of one of these kinds (this cover does not work with the original Surface RT).
It’s about twice as thick as the backlit Type Cover, and its built-in battery adds some heft, too. [Image credit: Engadget]
Here are some further details from Thurrott’s preview:
- Though some claims from MS rate battery life increases as high as 70%, MS used a 50% figure at its product launch of the Surface 2 last year.
- The pre-order price for the Surface Power Cover is $199.99 at the MS Store. No backlit keys like the original Type cover, primarily to save on power consumption.
- At 9.75 mm the Surface Power Cover is 4.35 mm thicker than the Type Cover at 5.4mm.
- With the Power Cover at 1.2 pounds and the Surface Pro 2 at 1.5 pounds, the combined weight is 2.7 pounds, or 0.3 pounds heavier than a MacBook Air 11 model. But, as Thurrott points out, it’s still 0.3 pounds lighter than the average ultrabook PC. It still works well as a detached tablet, too. It’s also 1.4 pounds lighter and $1,500 cheaper than my recently-acquired i7 U4600 Fujitsu Stylistic Q704 tablet with its battery powered keyboard dock (which also includes two full-size USB 3.0 ports, plus HDMI, VGA, and GbE connections as well).
If the Power Cover can up the Surface Pro 2’s battery life to 8 hours or better, it gets my approbation. Because it currently sits at about 5 hours, and a 50% boost would up that to 9 hours, this may very well be the case! Stay tuned for further follow-up and testing.
In January of this year, I purchased a very nice Stylistic Q704 Tablet PC from Fujitsu’s online store. The unit shipped with Windows 7 installed, but I immediately upgraded to Windows 8.1 on the premise that it makes no sense to use a touch-oriented device with the less touch-friendly Windows 7 rather than its more touch-friendly (and current) 8.1 counterpart. Fujitsu even sent me a Windows 8.1 install DVD so I could do the upgrade myself.
Once I gave up on Fujitsu and started looking for fingerprint scanner support on my own, I learned that Windows 8.1 itself provides basic device support in PC Settings.
After working through that process, I quickly realized that Fujitsu provided no software to put the tablet’s fingerprint scanner nor its Near Field Communications (NFC) sensor to work. In conversations with the company’s tech support staff, I emerged under the impression that they would be releasing Windows 8.1 software for those two devices around the end of February. Thus when the first week of March came and went, and I saw nothing new on the support page for the Q704 for those devices, I contacted Fujitsu by e-mail to inquire further about the availability of this software. I received a reply saying that there has never been a delivery date published for those items, and that my understanding of the delivery date must therefore have been faulty (or perhaps, deluded). Sigh.
Given this disheartening response, I went digging for information about the unit’s Validity Sensors fingerprint scanner through Device Manager and the Fujitsu site itself. I learned that the installed device is compatible with the Windows Biometric Framework (WBF), and that it is natively supported in Windows 8.1, Windows Server 2012 (and R2). I also found an article in TechNet entitled “What’s New in Biometrics in Windows 8.1” that contains the following and very interesting quote in the “Fingerprint registration experience and fingerprint management application” section:
Windows 8.1 includes a fingerprint registration application, thereby removing the need for a hardware manufacturer to provide such an application. This application is integrated with the account settings page in PC settings.
Furthermore, the article provides step-by-step instructions on how to register fingerprints with that built-in application, so that users can easily begin using the fingerprint scanner to log into Windows 8.1. Almost immediately after reading this article — set-up took less than two minutes — I was able to start using the fingerprint scanner that I had mistakenly believed to be unusable on the Fujitsu for lack of vendor-supplied software to support same. This raises the even more interesting question of “Why didn’t Fujitsu know about this?” (and to make sure they did, I emailed them again to tell them about what I’d learned, and to point them at the TechNet article with the step-by-step instructions others can use to put their fingerprint scanners to work under Windows 8.1).
Now, if only I could find something similar for the NFC device. It looks like I can download some example applications from MSDN to put that device to work, but that’s going to require downloading and installing Visual Studio on that machine. I’m not sure I want to do that on a mobile device with limited storage space, but I’m pondering that possibility right now. If anybody knows of other options for NFC on Windows 8.1 (surely, there’s got to be some commercial software out there?) please let me know!
It all goes to show that while information from Tech Support may be nice, and sometimes helpful, it’s still up to those who own the devices to root around and figure out how to get things working. Otherwise, one might have to wait for the infernal regions to ice up before obtaining genuine relief!
Although I missed this particular boat last Thursday, it seems that files for the upcoming Windows 8.1 Update (apparently to be called the Spring 2014 Update) appeared online by mistake that day. For a while, editing a Registry key was all it took to gain access to the upcoming new bits for Windows 8.1. While MS has now blocked that form of access, I just tried the links to update files via Knowledge Base (KB) downloads, and was able to access two of them without difficulty while the other four produced 404 errors.
Snapshot of a typical Win 8.1 Update 1 Start screen (source: WinBeta.org).
You can find a complete list of these links at Microsoft-News.com in a story entitled “Windows 8.1 Update Leaks…Sort Of” (click the 32-bit or 64-bit elements in the middle of each list item to get to the corresponding KB items). The story goes onto opine that “…these links are intended for internal Microsoft employees [who] have been testing or “dogfooding” Windows 8.1 Update 1,” which may explain why some of those links still work.
If you’re interested, you’ll also find the recommended order for KB article items by number is as follows:
1 KB2919442 Preparation Update
2 KB2939087 Preparation Update
3 KB2919355 Update 1 done
4 KB2932046 Supplement File
So far, published reactions to the new update have been mixed, with some individuals reporting bugs or an inability to start the OS after installation of some KB items, and others reporting no such problems. Neowin.net already has an interesting summary from those members of its user forums who’ve installed the update: it’s entitled “Neowin members offer impressions of Windows 8.1 Update 1.” If you’re interested in a preview of things to come, it’s probably too late to grab them from Microsoft, so you’ll have to ask yourself if curiosity trumps caution when it comes to seeking out the BitTorrent versions likely to proliferate soon, if not already available.
Russian leaker WZOR scores one more time, and scores BIG, with his disclosure of the documentation from the Windows Assessment and Deployment Kit for Windows 8.1 Update 1, which says the following about the topic of “Windows with Bing:”
“Windows 8.1 with Bing helps OEMs add Windows to low-cost devices while driving end user usage of Microsoft Services such as Bing and OneDrive,” the documentation states. “This edition of Windows sets Bing as the default search engine within Internet Explorer. Users will be able to manually change default search settings and install additional browsers of their choice. Windows 8.1 with Bing is based on the feature set available in Windows 8.1 Core and includes all of the latest updates, including Windows 8.1 Update. Windows 8.1 with Bing is available for 32-bit and 64-bit platforms. “
The documentation also clues us into official MS terminology for what’s been called Windows 8.1 Update 1 up until now: the official term is apparently “Windows 8.1 Spring 2014 Update” (which goes along with Windows Server 2012 R2 Spring 2014 Update, in keeping with the common code base for the client and server versions of this operating system).
According to sources that include Mary Jo Foley, Paul Thurrott, and others, Windows 8.1 Update 1 has been released to OEMs, a milestone usually abbreviated as RTM (for “release to manufacturing” or “release to manufacturers,” a step that lets equipment vendors start building reference images for their Windows 8.1 devices in anticipation of an immanent General Availability, or GA, release). Thurrott tweeted at the end of February that “Windows 8.1 Update 1 will hit MSDN on April 2, Windows Update on April 8.”
Thurrot’s 1/25 screen cap of an early leaked Windows 8.1 Update 1 build.
All this points to upcoming access to a new and keyboard-and-mouse friendlier version of Windows 8, sooner rather than later. I wonder if PC Pro’s recent quote from Joe Belfiore, Microsoft’s VP for Windows Phone, will be enough to breathe more enthusiasm and interest into the ho-hum uptake for Windows 8 versions for far:
“We are making improvements to the user interface that will naturally bridge touch and desktop, especially for our mouse and keyboard users. We have a number of targeted UI improvements that keep our highly satisfying touch experience intact, but that make the UI more familiar and more convenient for users with mouse/keyboard.”
It’s pretty clear that MS is aware that public perceptions of its new flagship OS must improve for Windows 8 to attain a measure of success. It will be interesting to see if the company can truly reverse course, and make Windows 8 less unpalatable to the vast majority of PC users who lack the critical touch interface capabilities previously thought necessary to fully appreciate Windows 8. Hopefully, this means Windows 8 will also gain more traction with business/enterprise users, many of whom are facing a more-or-less-mandatory migration away from Windows XP in light of the upcoming withdrawal of ongoing support on April 8. Surely, that makes the timing of Windows 8.1 Update 1 no coincidence whatsoever.
The Web’s been abuzz with rumors of a low-cost/no-cost version of Windows 8.1 that could be offered as an “upgrade” to Windows 7 users who might otherwise be disinclined to migrate to Windows’ upcoming Update 1 release scheduled for April 8 or thereabouts. Outlets as varied as TheVerge and Forbes have reported on this phenomenon, but Russian überleaker WZOR scores BIG with his leak of a EULA screen for “Windows 8.1 with Bing”
How convincing is a “possible EULA” for Windows with Bing? You decide…
Rumor has it that Windows 8.1 with Bing may be offered for free or a nominal cost, and made available to OEMs dirt-cheap, to encourage uptake of the upcoming Windows 8.1 Update 1 release scheduled for April, 2014. Forbes also reports that this version would include some form of Microsoft Office (I’m guessing Home and Student, through a one-year online subscription), Skype, and, of course, OneDrive (formerly known as SkyDrive). Charley Blaine at Forbes hits the “what’s wrong with this picture?” button perfectly with the following observation, though (emphasis mine):
It’s not clear if “Windows 8.1 With Bing” will ever exist in a commercial form. Some pieces of the idea don’t really make sense for a company that monetizes as much of its software as it can.
This adds additional interest and zest to monitoring the rumor mill for Windows 8.1 Update 1, though. It should be very interesting to see how this plays out when April 8 (the consensus date for the Update 1 release to drop) rolls around no so very long from now.
As fate would have it, I was on an important conference call with clients yesterday at around 2:30 PM my time when I rebooted my machine after installing the recently-issued MS Office 2013 Service Pack 1. I was a bit surprised when the boot-up process hung, but figured something had reset the BIOS to change the boot drive order. And indeed, I had to point the UEFI BIOS at the proper drive to force Windows to access the Windows Boot Manager on that device. But this didn’t solve my problem, which quickly degenerated into a full-blown hardware failure on the motherboard for that system. When I was able to instruct Windows to start booting, it would still fail (with the frowny-face error screen that so unhelpfully indicates that “Your PC ran into a problem” but doesn’t provide much insight) anyway. And when I tried booting from a bootable UFD with the Windows 8.1 installer to attempt a repair, the PC wouldn’t recognize the keyboard (though the mouse kept working) no matter which port I plugged it into (or which of the four keyboards I keep in my office I plugged in).
This is seldom a good sign when rebooting Windows, but sometimes it’s a worse sign than at other times.
I had to go to school yesterday to help out with the robotics club meeting as I do every Thursday afternoon, at which point I described the symptoms and asked for a confirmation of my diagnosis — bad motherboard — from the club leader, who also happens to be the “IT guy” for the school. He concurred that the motherboard was hosed, and agreed with my decision to move my production platform over to my Sandy Bridge i7 test machine (2600K on an ASUS P8Z68-V Pro Gen3 motherboard). “No big deal,” I figured, “All I have to do it install Office, migrate my PSTs, and move the drives, and I’m done.” Moving the drives turned out to be easy, because I have learned to keep my important stuff on eSATA or USB-attached external drives: that simply means moving cables, and not much else. I did also remove the boot drive from the dead machine because I knew I’d need it to grab my most current PST file (and might need access to pictures or other stuff that automatically takes up residence on a Windows system/boot drive).
But I hit an “interesting” snag when I brought up MS Office. For some reason or another, the Windows Search service (SearchIndexer.exe) had quit working, and when I tried to restart it, informed me that the file was missing even though I could see it in …/System32 and the sfc /scannow utility reported nothing wrong with the file. Artful attempts to replace the file also had no impact on its intransigence. I Googled my way into troubleshooting mode, and tried various repairs documented online, including some registry hacks, all without success.
Because I depend heavily on being able to search my Outlook email folders (it’s my primary repository for work information and communication history), I found myself forced into a clean (re)install of Windows 8.1 on my new production machine. I was able to get through this process in under one hour, but of course, following up with all the patches through Windows Update took quite a bit longer to complete. Likewise for the process of reducing the number of out-of-date drivers on the newly reminted system from 18 out of 74 to 2 (of which one, the Intel Management Engine Interface aka MEI is a false positive: it doesn’t create the correct registry entries to show itself to DriverAgent, even though Device Manager shows that the version I’m running is the one they say I should be running; and the other is for some “HID-compliant consumer device” that defies detection sufficient to tell me what driver for which device is involved). Then, of course, I had to reinstall all my standard applications to restore my normal working environment, which easily consumed two hours. And finally, installing Office 2013 plus the 800-odd MB of updates, patches, and yesterday’s SP1, also took just over two hours to complete, including Outlook configuration and importing the necessary PST files.
But hey! I’m back in action, on a faster PC with more memory, storage, a newer, faster CPU with a better graphics card. And I didn’t lose more than half a working day to get back to where I started (though I did keep plugging away until after 9 PM last night). In the wonderful world of Windows, that’s not too bad — but it does make me wish that virtualization and back-up technology were sufficiently advanced that I could just select “run on new machine” and make it so, more quickly and easily. Perhaps when GB Internet links are the norm, and most everything really is virtual, this will seem entirely normal, and not like a wonderful but unattainable fantasy.
The word has been out for a few days now that MS has refreshed (and renamed) its cloud storage offering. What was SkyDrive on Windows 8 devices may now be replaced with OneDrive instead (download link). After installation, the SkyDrive icons and naming remain present on Windows 8 devices (except for smartphones that run Windows 8 Phone), so don’t be surprised when you jump into File Explorer afterwards and see the old nomenclature still present. The only thing that changes for desktop, notebook, or tablet users, really, is what’s on the cloud side of the SkyDrive/OneDrive connection and that’s where the new look and naming come into play.
The logo still looks more or less the same, but the name has definitely changed.
To add some interest to this makeover, MS is offering extra free storage to those who add their camera rolls to the OneDrive environment, and also to those who invite their friends to sign up for OneDrive service (at 500 MB per successful invite, up to 5 GB altogether). To add a camera roll, you must download the OneDrive app to your smartphone or tablet, then backup your camera roll (or Photos, or whatever it’s called) to your OneDrive/SkyDrive storage (by default, this goes into a folder named “Pictures”). The Camera Roll bonus adds 3 GB to your overall storage. Here’s what mine looks like after jumping through these various hoops (I got onto SkyDrive early enough to get the 25 GB allotment for early adopters):
Up to 8 GB of added storage is available for free to those who recruit 10 friends, and backup their camera rolls.
I’m a little disappointed to understand that the Windows 8 desktop doesn’t change as a result of going through the upgrade to OneDrive. The only real tangible evidence of the change that I can see is when logging into OneDrive on the Web, and on my iPhone, where I now have a OneDrive app that I can use any time I like.