Windows Enterprise Desktop

April 22, 2015  12:35 PM

Internet Access Issues Aren’t Always What They Seem

Ed Tittel Ed Tittel Profile: Ed Tittel

Last week, my wife told me the Internet was running slowly, so of course I checked the Ookla Speed Test page to see what was what. When speeds in the usual range manifested, I assumed the problem was a hiccup and nothing more. I was wrong, but it took me quite some time to figure out why. As it turns out, we tend to visit the same sites repeatedly at my house, and do very little serious random surfing. This matters for an interesting reason, but more on that shortly…

Yesterday morning I attempted to remote to one of my Windows 10 test units, and was mildly miffed to see it wasn’t working. Wanting to grab a screen shot of the Insider Hub, I simply attempted to connect to the other test unit, only to fail yet again. I checked the Remote Settings in the System widget in Control Panel, and found no problems. I check homegroup status, and quickly realized there were also issues there. Then I tried to connect via the usual IP address for one of my test units, and it failed, too. Very interesting!

My next step was to sit down at that same test unit, fire up the command line, and run the ipconfig command. Lo and behold, instead of a private IP address in the 192.168.0 Class C range, I saw a 169.254.0.x address instead. This is a special IP address on Windows machines that comes from its Automatic Private IP Addressing (APIPA) capability. Such addresses only appear on a Windows machine when it can’t find a DHCP server at boot-up. This clued me into an issue with my Time Warner boundary device where not only was DHCP not functioning as it should have been, but also where the Domain Name Servers to which the DHCP Server points were also not available (or only intermittently available, because name resolution would occasionally happen on devices with still-working IP addresses, but only very slooooooowly).


Before the TW folks reset their back end server settings, the old DNS server addresses were on a 70.x.x.x Class A network.

I tried resetting my Arris device, and it helped with DHCP (my wireless nodes now had legit LAN addresses) but it still didn’t resolve the DNS problem. A quick phone call to Time Warner led to a call back from their third-level support desk, which informed me that they had changed the addresses for the domain servers on their backbone, but it hadn’t propagated successfully to the broadcast domain for the local cable segment for my neighborhood for whatever reason. After they made sure those values were correct, and another reset to the Arris box, all was copascetic once again.

I concluded my adventures by apologizing to my wife for not properly researching her Internet problem last Friday. Had I done so then, I could not only have taken care of her issues right away, I would also have saved myself the time needed to diagnose yesterday’s strange case of the malfunctioning remote access that helped me find the problem by guess and by gosh. Live and learn, eh?

April 20, 2015  11:54 AM

What a Late-July Win10 GA Might Mean

Ed Tittel Ed Tittel Profile: Ed Tittel
Release cycles, Windows 10, Windows RTM


Lots of sources on the Web are reporting on a comment that Lisa Siu, CEO of AMD, let slip during the Q&A portion of a recent earnings call last Friday, which I reproduce here in its entirety:

What we also are factoring in is, you know, with the Windows 10 launch at the end of July, we are watching sort of the impact of that on the back-to-school season, and expect that it might have a bit of a delay to the normal back-to-school season inventory build-up.

I feel bad for the potential fall-out with MS that such a slip might cause, given AMD’s consistently weakening hold on the PC market, and its ever-declining consequent fortunes, but this is useful information because of what it tells us about the upcoming timeline for Windows 10:

1. Given a General Availability date on or before 7/31/2015, that lends more credence to February 2015 reports that the release to OEM manufacturers (RTM) would occur in June (see, for example, thee reports: Network World, NeoWin).
2. It suggests strongly that features of great interest should either appear, or fall out of the upcoming Windows 10 release, within the next 30-60 days. These include a new and improved Maps interface and applications, improved voice controls, final lockdown of universal apps features, advanced biometrics support, and more. I can’t wait to see what actually shows up by the end of May, because that’s when “feature lockdown” is most likely to occur.
3. Microsoft’s timing shows that they fully understand the importance of the “back-to-school” buying impulse, just as Ms. Siu of AMD does. Hopefully, a timely end-of-July release gives OEMs enough time to flood their channels and buyers enough time to buy in before school gets going from mid-August to early September around the country and the world.
4. All of this means that the next couple of “slow ring” builds to emerge for Windows 10 (which have been promised to hit at approximately 30-day intervals in the months ahead, indicating that one of the recent builds leaked, such as 10051 or 10064, may hit fast and slow ring status soon, given the 3/18 release date for 10041).

And indeed it looks like Windows 10 might be limbering up for the home stretch, and hopefully also, showing those remaining major capabilities still not in evidence that are intended for GA release sooner rather than later in that process.

April 17, 2015  10:54 AM

Win10 to Incorporate Biometrics Boost thru Windows Hello

Ed Tittel Ed Tittel Profile: Ed Tittel
Authentication, Biometrics, Windows 10

Back in mid-March, Joe Belfiore (VP of the OS Group at MS) posted about a new biometric authentication technology to Blogging Windows. It’s called “Windows Hello” and although it has yet to make its debut in a Technical Preview build, it’s promised for inclusion in Windows 10 at some point in the as-yet indistinct future. You can read his description of this technology in the 3/17/15 post entitled “Making Windows 10 More Personal and More Secure with Windows Hello,” which also includes this intriguing screencap that apparently reports a successful “hello” experience.


When Hello works in Windows 10, you see the greeting message complete with smileyface on the splash screen.

When Windows 8 came along, part of its new feature set included built-in support for fingerprint readers. And indeed, on most of the laptops and tablets I tried that included fingerprint readers (most were of the AuthenTec variety), fingerprint support (enrollment and subsequent recognition or rejection) worked immediately following installation, and integrated with Windows login so that I could scan a fingerprint instead of typing in a password. As I understand what Windows Hello will do in Windows 10 is to add support for the Intel RealSense 3D camera, and also incorporate facial and iris recognition into its bag of biometric identification/authentication tricks. Thus, in much the same way that it will continue support for fingerprint readers, it will also add enrollment and recognition/rejection features for the aforementioned camera into its built-in capabilities, and integrate them into the Windows 10 login process as well. In addition, MS will also integrate with the Microsoft Passport environment, so that successful Hello recognition will also tie users into any of the various remote sites and/or services that currently require a Microsoft Account login today.

In fact, Microsoft Passport depends on asymmetric key cryptography for authentication. Also known as public key encryption, it endows uses with a private secret key and a related public key as a split form of authentication and proof of identity. Messages encrypted with the public key can only be decrypted using the private key, so successful decryption of a message or inquiry so encrypted constitutes a powerful proof of identity and can even be considered a form of “self-authenticating data” in that the ability to decrypt proves that the recipient possessed the key necessary to access message contents. This means that Passport bypasses any need to store secret keys or passwords online for authentication, and can use your public key to obtain necessary proofs of identity (one simple mechanism might encrypt a randomly-generated URL, for example, that a user would then click to continue  a secured interaction with a system or service). The private key is tied to the system where biometric recognition occurs, and can be related to or based around unique markers association with such recognition.

For a different and more detailed take on Microsoft Hello, check out Greg Shultz’s take on that technology at TechRepublic, in his 4/10/2015 story entitled “Windows Hello brings biometric security to Windows 10” or Mark Hachman’s “Microsoft’s Windows Hello will let you log into Windows 10 with your face, finger, or eye.” I’ll be curious to see how it plays out following a public release, and how much incremental cost the Intel RealSense 3D camera is likely to add to a typical tablet or notebook PC.

April 15, 2015  10:36 AM

Original/Early Win10 Builds Expire Today, Quit Booting after 4/29

Ed Tittel Ed Tittel Profile: Ed Tittel
Windows 10

Has it really been that long since the first Windows 10 Technical Preview went live? Sure enough: Builds 9841, 9860, and 9879 all expire on April 15, 2015, and will quit booting when the clock ticks over to April 30, 2015, in just over two weeks. Here’s the blurb from the Windows 10 Insider Hub that tells the story, with a warning worth heeding:


Please note what happens if you procrastinate past the “freshness date!”

The current build for Windows 10 is available through Windows Update in the Settings app, and also through a link in the aforementioned update in the Insider Hub app as well. If you are trailing behind on any Windows 10 builds, you’ll want to make sure to catch up before April 30 rolls around, because you’ll be forced to do a bare metal clean install of some OS (Windows 10 current build or otherwise) just to get your machine to boot. You’ve been warned!

And you thought “Tax Day” was just about punishment from the IRS. Now, Microsoft is doing its bit to add to the joy… To complete the information about what expires when, here’s a table of expiration and “stop booting” dates for all major Windows 10 builds, courtesy of RajithR, an MS Support Engineer, over at the Windows Insider Program:



April 13, 2015  12:19 PM

System Refresh Leaves Interesting Items Undone

Ed Tittel Ed Tittel Profile: Ed Tittel
Backup and restore, Disk image, Windows 8.1

In experimenting with a full system recovery recently on my Microsoft Surface Pro 3, I’ve been trying various methods to get from a current bad system state to a current good one. But while a recovery from a system image produces a complete restore of the system at the time of its capture, refreshing that system to roughly the same point in time still falls a wee bit short of what I would call a full and complete recovery. “What’s missing?” you ask. “Mostly passwords, keys, and other security related information” is the answer. Let me provide a detailed list of what I’ve noticed so far in working with a recent custom refresh on my SP3, created using RecImgManager, an excellent bit of free software from SlimWare Utilities that permits users to capture the current system image and use it for a system refresh.


RecImgMgr captures current system snapshots that work with the built-in system refresh capability in Windows 8 and newer versions.

The List of Missing Items and Elements
1. All Wi-Fi authentication information must be re-supplied, after you identify your chosen wi-fi network(s)
2. Had to repair the 8GadgetPack install (also typical when upgrading Windows 8 or 10 versions)
3. Any applications missing from the Refresh image must be re-installed; because MS Office Click-to-Run runtime was deleted following its initial installation, this meant that I had to revert to a standard installation for MS Office Professional 2013 on my test machine simply because the Click-to-Run installer was no longer present on the SP3 when the refresh snapshot was made. Because I couldn’t repair the C2R install, I had to uninstall it, then (re)install from an MS Office 2013 ISO file from MSDN.

Close, But Not Exactly the Same as Restoring a System Image
When you restore a system image (either from the File History’s “System Image Backup” option at lower left in its application window, or from a third-party backup program such as Acronis True Image or Auslogics File Recovery Pro) you don’t have to worry about most of the various items in the preceding list (though an application missing from the snapshot wouldn’t be present, of course, the C2R installer would probably have remained available). Be aware that there are some differences between a system refresh and an image reversion, and you won’t suffer any unpleasant surprises as a consequence.

April 10, 2015  10:39 AM

Problematic SP3 Drivers Identified

Ed Tittel Ed Tittel Profile: Ed Tittel
Device drivers, Surface Pro, Troubleshooting, Windows 8.1

Over the past two weeks, I’ve been engaged in a part-time exercise to rebuild my Surface Pro 3 from a clean re-install of Windows 8.1 Update 1. This has proved to be an interesting exercise for many different reasons, not least of which has been an ongoing trial-and-error effort to determine which of the latest device drivers that are currently available actually work on the platform, and which do not. I have come to the end of this particular trail, and now wish to report on my findings.


After one-at-a-time attempts to match all drivers to the DriverAgent analysis, I determine that 4 drivers must be “held back” to maintain stable, proper operation.

The other three drivers that do not appear in the preceding screen cap, in addition to the Intel HD 5000 graphics driver shown therein (running version, but for which a newer version is available), are as follows:

Driver Name                                 Working                Latest Version
1. Realtek High Definition Audio       
2. Realtek USB 3.0 Card Reader    6.3.9600.31207       6.3.9600.31208
3. Android Composite ADB             6.3.9600.17041

For each of these four drivers, installing the latest version causes the system to misbehave, by which I mean either an inability to shut down properly (usually because of the Pages_Locked_in_Memory error I reported on in earlier blog posts on this topic) or because the “updated” device fails to work properly or at all. Apparently there is some method to Microsoft’s madness in limiting drivers to those it has tested and vetted rather than the “latest and greatest” available, as programs like DriverAgent seek to identify and recommend. I just wish MS would keep a list of this stuff on its Surface Pro 3 pages so that finding out which ones work (and which ones don’t) could proceed from knowledge and insight, rather than the trial-and-error I had to conduct for myself (and which others in the same boat must presumably conduct for themselves as well).

April 8, 2015  10:45 AM

Interesting Benefits of Click-to-Run Office Installation

Ed Tittel Ed Tittel Profile: Ed Tittel
Application virtualization, MS Office

I’ve just recently rebuilt my Surface Pro 3 installation, and am still recovering from that aftermath. Upon discovering a link to “Click-to-Run” installation for MS Office Professional 2013 on my refurbished desktop this morning, I decided to give it a try, and discovered a hidden benefit, or perhaps a cluster of related benefits. C2R, as I like to abbreviate Click-to-Run, is described as “a streaming and virtualization technology that is used to install Office products.” It works with Office 365 subscriptions (Office 365 ProPlus, Visio Pro for Office 365, Project Pro for Office 365, SharePoint Designer 2013, Lync 2013, and Lync 2013 Basic), but also with Office retail products (Office Professional 2013, Office Home and Business 2013, Office Home and Student 2013). Here’s what product information shows up about my brand-new install:


The C2R version of MS Office installs quickly and update automatically.

Imagine my surprise when the install process started and the runtime let me know I could start using Office apps right away, even before the install was complete. Sweet! Imagine my subsequent astonishment when I went to update the MS Office install (usually, this is a multi-step interaction with Windows Update that requires at least half an hour and sometimes as long as an hour to complete) and observed that the installation was already up-to-date. A little additional online research informed me that C2R retail installations, just like their subscription based counterparts, are updated automatically outside the Windows Update environment, and don’t require updates to flow through Windows Update at all. And for those who want or need to run multiple versions of Office side-by-side on the same PC, C2R for 2013 works alongside conventional installations of Office 2007 or 2010.

Good stuff! I’m going to try C2R on my next desktop build (or rebuild) and see how it works there, too. I’m curious to see what happens when, as is sometimes the case, I must run Office on a mobile PC when no Internet is available.

April 6, 2015  10:06 AM

Fixing 2 Win10 Build 10049 Gotchas

Ed Tittel Ed Tittel Profile: Ed Tittel
Windows 10, Windows installation

I’ve got two test machines upon which I’m running the latest Win10 build, namely 10049. In getting those machines up and running, I’ve found myself subject to 2 inadvertent gotchas along the way. Because one prevents the build from activating, and the other sucks up beaucoups disk space (about 2.5 GB) I’m going to share the fixes as well as explain what’s going on in each case.

Gotcha 1: All Language Packs Automatically Install

Through some no doubt accidental configuration setting, downloading Build 10049 from Windows Update automatically installs all available language packs for Windows 10. Although that current list includes “only” 19 languages at the moment, that still represents a lot of data which in turn sucks up substantial disk space. To uninstall unwanted language packs enter the command lpksetup /u at the Windows command line, then pick all the languages you wish to have uninstalled from the “Install or uninstall display languages” window that pops up in response. The whole process takes about 15 minutes to complete if you eliminate everything except your core language (and the base English MUI which is always installed). This also explains why installing Build 10049 seems to take longer to download and install than previous Win10 builds: it includes a whole lot more data!


It takes around a minute for each language to uninstall, so multiply that by 17 for total removal time.

Gotcha 2: Yet Another Hard-to-find Activation Key

If the ISOs are available for a Win10 build, all you generally need to do to grab the activation key for that build is to visit that page. But when the build is only in the “fast-ring” stage, the ISOs aren’t yet available, so one needs to do some hunting and pecking to find that key. This time around, I located an MS Community Wiki article entitled “How to activate the latest Windows 10 build” that provides the key despite also claiming that “By default, Windows 10 builds are pre-keyed, meaning, you do not have to enter a product key and should not be prompted to enter one even after Windows 10 has completed setup.” Alas, I must be either cursed or unlucky, because Windows Activation has demanded a key from me for every Win10 build I’ve installed from Windows Update so far (the ISO versions don’t seem to suffer from this gotcha, either). At any rate, you can find the key needed for a successful activation on that page if you need it, as I did.

April 3, 2015  10:58 AM

USB 3.1 Type-C Comes Closer to Your Desktop

Ed Tittel Ed Tittel Profile: Ed Tittel
USB, USB devices

“Why,” you may be thinking as you read the title of this blog post, “would I care about a high-speed interface on my desktop when it’s most likely to show up first and foremost on notebooks and tablets?” Why, indeed? And now that Asus has produced what looks like the first PCI-E x4 interface card for the Type-C version of USB, their promotional materials provide an interesting figure by way of a potential answer (but a potentially ticklish one, too, as I’ll explain further):


ASUS is apparently first-to-market with an adapter card to bring Type-C USB to older PCs with empty PCI-E x4 slots or better.

As you might expect, this great leap forward comes with at least one catch, and maybe two. Catch 1 is that you need to consume a PCI-E x4 slot to add just one USB 3.1 Type-C port to your PC. I’m going to guess that this may represent an expensive consumption of slot space for many users in the target audience for this hardware. Catch 2 is that exploiting the gains in read/write performance (which are for sequential data, and thus most applicable to laAnrge file reads or writes) requires support for something called “USB 3.1 Boost” that needs to be turned on in the PC’s BIOS to work. Right now, only updated ASUS motherboards using 9-series chipsets can take advantage of this feature. And finally, the only place I can find this item for sale right now is at, where it goes for the princely sum of $95 (by way of comparison, I paid around $70 recently to add 4 USB ports on an x4 card that gave me four discrete ports, each with its own independent USB controller).

Right now, I’d put the USB 3.1 Type-C retrofit technology at the stage of “nice and interesting but by no means must-have.” I guess when it starts taking up significant mindshare with hardware and peripheral device makers and end-users alike, that stage will change. Here’s hoping!

[Note Added 4/7/2015: Found a link to a Sunix USB 3.1 card via Windows 10 Forums that proclaims itself to be “the world’s first USB 3.1 cards” available for delivery this month. The press release itself is undated, but it appeared on Windows 10 Forums on April 1.]

April 1, 2015  9:59 AM

XP Holding Steady While Win8.* Versions Close In

Ed Tittel Ed Tittel Profile: Ed Tittel
Windows 10, Windows 7, Windows 8, Windows 8.1, Windows XP

Gadzooks! Has it really been 32 months since Windows 8 was unleashed on the world? Indeed it has, and supplanted even, with Windows 8.1 in February of 2014. But only now are Windows 8 versions coming up to approach the fading majesty of Windows XP, as shown in this morning’s pie chart from NetMarketShare for Desktop Operating System Marketshare by version:


Windows 7 remains king of the hill, but at 14.07% Win8 versions are closing in on XP’s 16.94%
[Source: NetMarketShare 4/1/15]

I’m guessing we’ll see the numbers for Win8.* versions surpassing those for XP on or before the end of this quarter, at which point increasing interest in Windows 10 will probably put a quick cap on that current desktop OS’s overall growth. The “Vista effect” does indeed seem to be hampering Windows 8.1’s uptake, but hopefully this means that Windows 10 will enjoy an exaggerated bounce in adoption as a result.

While I’ve learned to live with Windows 8.1, thanks in no small part to Stardock’s excellent Start8 software add-on that brings the Win7-style Start menu back to Win8 versions, I’ve been learning to like Windows 10 quite a bit more since the technical previews started flying late last year. MS is doing a much better job of soliciting, listening to, and acting upon beta testers’ feedback with Windows 10, and it shows all over the place in the upcoming desktop OS. Although Stardock does have a Start Menu program for Win10, it’s not really necessary (I’m using it on one test machine to see how it works, but not on another, and am able to do everything I want on the OS easily without it). Applications and apps run seamlessly and even side-by-side in Windows 10, with no painful switches between the old-fashioned desktop UI and the new-fangled Windows Store UI needed or necessary (apps and OS UI elements run in windows on the desktop for those who base their operations in that mode). It will be very interesting to see when Win10 appears in the NetMarketShare pie chart, and how quickly that slice of the pie grows over time. Stay tuned!

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