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Dec 10 2008   1:20PM GMT

Skype tutorial demos



Posted by: Ivy Wigmore
Uncategorized, VoIP, Mobile, Web 2.0, video, new media, podcasting, multimedia, useful, free, lifehack, collaboration, gadgets, communications, environmentalism, Mobile Computing, Skype

This video takes you through the process of making free calls with Skype from downloading the software to connecting:

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This video from Skype demonstrates using the service for business: 

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FrugalTech discusses more ways to save money using Skype for business:

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Kid Guru explains how to record calls for podcasting and other purposes:

—————————————————————————————————————— Betchaboy demonstrates making a video call with Skype:

Dec 8 2008   5:59PM GMT

Adobe’s Zoetrope really takes you back



Posted by: Ivy Wigmore
Uncategorized, applications, news, Web 2.0, YouTube, new media, innovation, cool, interactive media, Web analytics, documentation, mashup, adobe, Web applications

Adobe's come up with an application that lets users look at past versions of Web pages or sections of pages and perform complex comparisons of various data, such as exchange rates or gas prices over time. A scroll bar at the bottom of the screen allows you to scroll backwards in time. So, for example, if you were on the WhatIs.com home page, you could scroll backwards to see what the Word of the Day was yesterday, check out the Overheard in the Blogosphere quote and the trivia and Writing for Business questions. You can also perform more complicated research and explore correlation among varying factors over time.

Here's a video demo:

Erica Naone wrote about Zoetrope for MIT’s Technology Review.  As Naone points out, the historical data will have to be available for the system to maintain it. That’s a lot of data and it will take a while to amass.

Zoetrope isn’t available as a download yet but it could be pretty useful when it is. It’s not yet known whether it will be released as a standalone application or will be a browser component.


Nov 20 2008   9:08AM GMT

Windows Azure video demo



Posted by: Ivy Wigmore
Uncategorized, Microsoft, Virtualization, Web 2.0, programming, operating systems, Web services, WhatIs.com, Web applications, software development, cloud computing, utility computing, the cloud, Windows

Here’s Manuvir Das’ presentation about Windows Azure, from Microsoft’s 2008 Professional Developers’ Conference:


Oct 22 2008   5:44AM GMT

Joel Maloff on SIP trunking



Posted by: Ivy Wigmore
VoIP, Networking, wireless, Web 2.0, communications, cloud computing, Mobile Computing
jmaloff_img.jpg “For a service that was forecast by Gartner last year to be part of a more than $2 billion market segment by 2011, SIP trunking remains one of those technical phrases used in vendor circles that is marched out with pride to prospective distributors and customers and received by the marketplace with bewilderment.”

I’m always extremely impressed when marketing people actually demystify terms, instead of spinning hype and building the “baffle ‘em with BS” model to new levels. In this article, Joel Maloff, VP of Marketing for BandTel, explains SIP trunking. Here’s an excerpt:

In a survey commissioned by my company earlier this year, we discovered that even so-called industry experts — analysts, reporters, and others — could not agree on a definition for SIP trunking, nor could they consistently identify the leaders in delivery of SIP trunking services. However, it is not hard to understand the confusion in the general marketplace. For example, a February 2008 Internet Engineering Task Force (IETF) draft document entitled “What is aSession Initiation Protocol ( News - Alert) (SIP) Trunk Anyway?” provided the following definition:

A SIP trunk is a virtual sip entity on a server constrained by a predefined set of polices and rules that determine how to process requests. (J. Rosenberg, 2008, http://tools.ietf.org/id/draft-rosenberg…)

No wonder there is confusion!

The same draft also describes SIP trunking in more mainstream circles as a service for enterprises that allows connection to the PSTN as a displacement for circuit-based connections, and as a replacement for costly leased lines connecting distributed telephone systems within an enterprise.

So let’s cut through the mystery and confusion. SIP trunking, simply put, is a way for organizations to accomplish something that they already do, but for less money, with equal or better quality, and with greater functionality. It is also a way for enterprises that were too small and could not afford leased line services to achieve comparable benefits as the big boys but for much more attractive fees than previously. All of this is now achievable because of the underlying packet-switched technology of the Internet as opposed to circuit-switched architecture from the past. SIP is simply the framework that vendors and service providers have agreed to use to accomplish the completion of telephone calls and much more.

Another challenge is that SIP trunking providers differ from one another, and can roughly be grouped in the following three categories: SIP trunks via dedicated lines, SIP trunks in conjunction with hosted services, and pure SIP trunking providers.

Read the rest of the article.


Oct 15 2008   9:00AM GMT

What is Blog Action Day? A chance to help fight global poverty.



Posted by: Alexander Howard
open source, small business, business, Web 2.0, media, Technology, Internet, useful, cool, culture, education, learning, free, academics, volunteer, green, event, entrepeneurship, resource, Development, tool, politics, blogging, buzz, science, communications

Blog Action Day is, according to its founders, “an annual nonprofit event that aims to unite the world’s bloggers, podcasters and videocasters, to post about the same issue on the same day.”

In 2007, the issue was the environment. In 2008, the theme is poverty.

By coordinating the efforts of many bloggers (more than 10,000 different sites, as of this morning), the organizers hope to galvanize improvement in the lots of the world’s poor. As measured by the World Bank, substantial improvements have been made since the 1980s.

Even so, one quarter of the world continues to subsist on less than $1.25/day.

Here’s what you can do to help:

Spread the word!


Sep 2 2008   5:21PM GMT

Chrome: A shiny Web browser from Google may just be the next global platform for running Web applications



Posted by: Alexander Howard
Google, Microsoft, business, Mobile, applications, Web 2.0, operating systems, Apple, software, Technology, Web services, AJAX, video, YouTube, Internet, search engine, innovation, cool, social bookmarking, social publishing, reviews, Silicon Valley, downloads, collaboration, freeware, advertising, desktop, Office, geotargeting, social networking, blogging, buzz, communications, Web applications, buzzword, cloud computing, the cloud, Windows, SEM, demonstration, SEO

Chrome logoTechies and geeks returned from one last weekend of sun, sand and summer to find news of a disruptive change sweeping the online business world. Meet Chrome, Google’s new Web browser.

News of the announcement was leaked yesterday when Philipp Lenssen, an avid blogger of all-things-Google, received the comic book Google put together for the release and posted it, along with his first impressions. My director, ahead of the curve as usual , picked up on it right away and added it to WhatIs.com’s Buzzword Alert.

Google has since put up a high resolution of the Google Chrome comic book. I highly recommend going over and reading through the comic. Google put considerable time into clearly explaining the challenges faced by the designers of modern Web browsers with respect to memory bloat, rendering engines, Javascript threading errors and much more.

Since Lenssen broke the news, the tech blogosphere has of course been awash with reviews, opinions and speculation about what, exactly, Chrome will mean. Walt Mossberg posted a comprehensive review of Chrome in the Wall Street Journal, including speed and feature comparisons with Safari, IE 8 and Firefox. Rafe Needleman liveblogged the press conference introducing Chrome over at Webware. John Furrier colorfully blogged that the search wars just turned into the operating system wars. That’s true — except (as he notes) that Chrome goes far beyond search. SEO/SEM hounds and search engine watchers, however, will find Danny Sullivan’s thorough evaluation of Chrome’s search functionality quite useful.

Following below is own my two cents, both with respect to the browser itself and the significance of its introduction. First, however, I’ll let the video embedded below provide a quick introduction:

Obviously, Chrome has a lean, clean interface. This is Google, after all. Menus, dropdowns, extra bars and dialogs are largely stripped away. So what’s left?

The Web pages themselves. What a concept! I downloaded and installed the browser this afternoon without a hitch, imported my bookmarks and search history from Firefox and was off to the races. Chrome is quite speedy.

The address bar has been merged with the search field you’d see on the right in IE or FF. Firefox 3 includes a predictive search in this field already, so this isn’t ground breaking, but it is a clear recognitiion that search has become the default navigation method for most Web users. Enter your desired search terms and away you go.

Google is calling the new address field the “Omnibox,” a nod to its ability to incorporate “everything” you might need to explore. The Omnibox’s utility is another sample of Google’s secret sauce, in this case combining a record of your search and browsing history with Google’s own PageRank for given terms. The Omnibox is eerily good. With only a little use, it could predict precisely which page I was looking for after only a few characters were entered.

Chrome also features tabbed browsing, a key improvement introduced by iBrowse in ‘99 and then popularized by Opera in 2000. Once Mozilla included it in Firefox, the feature took off and is now a default feature in Internet Explorer and Safari. Chrome expands the tabbed interface in a number of innovative ways, including grouping related tabs and designing each tab so that it acts as an independent browser. Bookmarks, the Omnibox, menubar icons and menus are all inside of the browser, which again frees up more space for displaying rendering Web pages.

The pop-up blocker and phishing or malware alerts also included in Chrome may not be innovative at this point but they’re certainly effective and useful. The private browsing mode, aptly called “Incognito.” (This clever feature name was perhaps made in hopes that it will avoid the “Porn Mode” moniker that has dogged a similar feature of IE 8, InPrivate.)

There’s another key development: Chrome may not be the fastest Web browser currently available but Google hopes that it will be the most stable for pages loaded with Javascript. In a Web 2.0 world ruled by AJAX, that’s no small thing. And anyone that’s used one of Google’s many online applications knows that a stable, reliable environment for this kind of scripting is crucial.

This hints at perhaps the most important detail of all, and one that I tipped my hat to in the title of this post. Microsoft made an early bid for Internet dominance in the infamous browser wars of the 1990s by including Internet Explorer in each copy of Windows. Despite the Justice Department’s successful antitrust suit, IE continues to have upwards of 75% of the world’s browser share. Firefox has made inroads on this market share, to be sure, and the most recent version of Mozilla’s browser has been the best option around for speed, privacy, safety and usability since its introduction this summer, following close upon the success of Firefox 2.

Now it’s Google’s turn.

Google’s introduction of its own browser has the potential to upset the market in a way that no other company can, simply because of Google’s ability to promote the download and use through its various Web properties. As Google’s various Web applications and cloud computing architecture continue to mature, the Web itself can develop into an operating system. If this sounds familiar, that’s because Sun’s vision of network computing in the 90s using Java popularized such a concept long ago. Vastly improved broadband connectivity, viable Web-based apps and an Internet technology giant flush with revenue from the world’s best advertising platform change the dynamic a bit, of course. Google built its own Javascript engine to improve performance and, crucially, integrated Google Gears with Chrome to allow true offline access to its various Web applications. That adds up to something that distinctly resembles a fully-fledged desktop operating system and productivity suite.

While it’s true that consumer and enterprises haven’t been making a run on thin clients running on Linux quite yet, the potential to further erode Microsoft’s dominance of the operating and desktop productivity software markets is embedded within Chrome. I’m far from the only writer prognosticating on this count, of course. Michael Arrington thinks Chrome is Google’s Windows Killer. As Michael points out, this clears the way for “millions of web devices, even desktop web devices, in the coming years that completely strip out the Windows layer and use the browser as the only operating system the user needs.” Given that both the enterprise and consumer markets haven’t exactly been hot about Vista, I suspect Microsoft may be somewhat concerned about this development. Henry Blodgett over at the Silicon Valley Insider sees the development from precisely this angle, blogging that Google has launched a cloud operating system and called it a ‘browser.’

Who else should be concerned? Maybe Mozilla, though judging by this interview with its CEO, they’re putting a good face on the development for the moment. What’s next? Harry McCracken asked 10 questions about Google Chrome over at Technologizer that address Mozilla’s future relationship (and relevance). Jeremiah Owyang has added a few more questions in thinking about what Chrome could mean long term. Both ask for response and speculation in their comment sections, so have at ‘em.

Microsoft hasn’t been standing still, of course. They’ve been chasing search revenue for years, as evidenced by the failed Yahoo! acquisition. As the folks over at the Google Subnet blog at NetworkWorld point out, IE 8’s InPrivate mode thwarts Google’s targeted advertising. Unless the world upgrades to IE 8 and begins to browse InPrivate en masse, however, I’m guessing that GOOG’s 3+ billion of revenue per quarter is gonna be safe for the moment.

That’s especially true when you consider another critical element of Chrome: its future relevance to mobile search. Google’s Eric Schmidt has been quite bullish in this area, estimating that mobile search revenue will likely surpass desktop search in the not-so-distant future. The iPhone has shown what a data connection and full Web browser can do to mobile search (Try 50 times as many searches originating from iPhones vs. a normal cellphone). Here’s a prediction you can take to the bank: Just as the iPhone features a stripped down version of Safari, Google’s Android OS will have a similarly light version of Chrome optimized for a mobile device and poised to fully take advantage of the possibilities for geotargeted advertising based upon a user’s demographics, Web history and location.

Louis Gray is dead-on when he points out that Web browsers are now about the hooks. Apple’s Safari will be increasingly optimized for the iPhone and working with the private cloud that is MobileMe. Microsoft has built IE to be integrated with Windows and Office, though because of the bundling issues presented by antitrust has always had to walk a fine line. Flock, the social media-optimized version of Firefox, carves out a niche because of its tie-ins with the various networks and services. Chrome is no different, as I pointed out above. If you are already a power user of Gmail, gDocs, gTalk, gReader or g-Anything, Chrome may make more sense. Chrome is, I should note, only available for Windows Vista or XP at the moment. Guess they figure Safari will do the trick for a Webkit-based browser for Mac users and that the Linux crowd will be satisfied with Firefox and Opera for the moment.

To poorly paraphrase Lando Calrissian, Google’s Chrome is likely to allow all mobile users to truly surf with them amongst the clouds.


Aug 19 2008   12:42AM GMT

Bizzwords: Business lingo describes the state and style of the information age



Posted by: Alexander Howard
Google, Web 2.0, Technology, fun, Internet, commentary, cool, culture, college, crowdsourcing, futurism, exploration, WhatIs.com, creativity, Silicon Valley, wiki, conversation, widgets, social networking, blogging, humor, history, communications, buzzword, word meanings, languages, geek

Isn’t it amazing how the business lingo of the times reflects the technologies, anxieties and energies of a period? My local NPR station, WBUR, featured a terrific episode of On Point this past June, hosted by one Tom Ashbrook, that was all precisely this topic, discussing and poking gentle fun at business lingo. You can listen to it on Odeo or head over to the New Business Lingo at OnPointRadio.org.

[Image Credit: Despotes]

There are some wonderful “bizzwords” in the show, along with some historical perspective. As the show description notes:

Every walk of life has its lingo. Its buzzwords and catchphrases. American business has its own colorful menagerie of slang, and always has — from bulls and bears, to bootstraps, and 800-pound gorillas, and fish in a barrel.

But buzzwords and catchphrases change. They turn over and make way for newcomers.

And when they do, in American business, they may tell us something about where we and our economy are headed.

If you lived through the business world of the 80s, you no doubt encountered a consultant or executive who talked about “re-engineering business processes” or finding “synergies” between different products.

Cube farmers could be depended upon to be seen “prairie dogging” when something happened around the office. Networking at cocktail parties was hot.  Blamestormers might be Dilberted. Seagull managers might fly in to observe their microserfs, make a lot of noise, poop over everything and then leave.

If you worked in technology, you probably had a PC. As a hacker, you might have laughed about clueless users needed treeware. Everyone worried about career-limiting moves (CLMs) that might result from a bad click or command, propagating in an ohnosecond.

And of course, like, ya know, everything was, like, totally rad, dude.

In the 90s, couch potatoes turned to mouse potatoes as office workers all jumped on the Information Superhighway. Wired happily documented it all in its Jargon Watch column. By the end of the decade, i-everything and e-anything created one of the great tech bubbles.

Everyone wanted to go IPO. A few years later so one of the great crashes. Dotcommers became dotgoners and dotbombers. The 80/20 rule defined actionable moments after careful cost-benefit analyses. If something could be outsourced, it was. Viral marketing zipped off into email distribution lists, moving through word of mouse.

In the late ’00s (naughts), the Web 2.0 bubble has replaced the Internet bubble, as social networkers expand their social graphs, exposed to infotisements and advertorials as they blog, edit wikis and surf the blogosphere with RSS readers on iPhones. Online marketers are accountable for the ROI of every campaign. We’ve crowdsourced many actions and processes, whereever feasible, bending to the wisdom of the crowd and selling to the long tail.

Google is both a verb and a noun, along with nearly every conceivable form in between. Despite the company’s best efforts, google has even escaped proper noun status in many communities. The President calls it “the Google.”  The senior senator from Arizona talks about “a google.” The junior senator  from Illinois (and his search committee) Googled potential vice-presidential candidates. As billions of revenue from search adverstising each quarter streaming in to the Internet giant, it’s clear we’re a culture of Googlers googling each other, egosurfing away.

We’re also frazzing, dangerously close to overload by switching from email to cell phone to IM to text messages to meetings to Twitter and the Web.

Steeped in media from satellite and cable news networks, DVRs, DVD-players, on-demand programming and Web video, there’s even a danger of what sociologist Emile Durkheim might have identified as a kind of digital anomie, colorfully described as “Dorito Syndrome” — a persistent feeling of dissatisfaction and emptiness, regardless of consumption.

No matter how much screensucking you do, there’s always more. Lisa Belkin wrote about a number of these in the New York Times in 2006 in Overly Wired.

Widgets are everywhere now, of course, and may be anything from a small gadget to an embeddable module in an iGoogle page to a downloadable desktop application or even (gasp) an esoteric mechanical device. (Guinness drinkers have their own version, of course.)

The green computing wave spurred by skyrocketing energy costs from power-hungry data centers has spawned many biologically-themed terms.

Greenwashing, astroturfing and blacksurfing have all entered the lexicon. Every product seems to live in its own ecosystem.

Freemium business models now may promote coopetition between fierce competitors, perhaps using telepresence rooms that are far too expensive for standard percussive maintenance.

Under such conditions, “matadors” (people skilled at dodging assignments or responsibility) have little chance of scraping by, as the presence technologies, pervasive computing and “status message culture” adopted by the millenials puts “slacking” firmly into the lexicon of decades-past.

And, of course, we’re all increasingly computing in the cloud now.

As we near the end of this decade, the buzzwords of the ’10s have yet to be coined and collectively sampled, savored and entered into the lexicons maintained by Merriam-Webster, the Oxford Englsh Dictionary and, of course, the best online IT encyclopedia online. (Shameless plug).

Some will end up as sniglets, humorous oddities of cultures past. Other words will always remind the culture at large of a certain time and place.

Here’s hoping we can improve on vlog, blook and webinar.

If you have an idea of what lingo might define the next decade of business, let me know at ahoward@techtarget.com or leave a comment.


Aug 18 2008   11:00PM GMT

Jive Software’s Clearspace upgrades enterprise social software



Posted by: Alexander Howard
business, applications, Web 2.0, software, video, portal, social bookmarking, social publishing, reviews, collaboration, social networking, blogging, telephony, Web applications, demonstration, enterprise 2.0

As is the case with many astute creators of enterprise social software makers,  Jive Software’s user interface designers have clearly been paying attention to the allure of the clean style, tabbed layouts and easy collaboration capabilities of Facebook.

The newest version of Clearspace, Jive’s enterprise social software platform, allows organizations to collaborate across intranets and extranets, along with extensions into the public Internet. Companies like Intel (Community), Nike (Community), VMware (Community) and Electronic Arts (Community) have all used Clearspace to provide collaborative forums for customers, end users, clients, product groups, online gamers and event-goers.

Clearspace also includes integration with Salesforce.com:

Watch a demonstration of the capabilities of Clearspace 2.5 over on Vimeo.


Aug 1 2008   10:29AM GMT

Video: Jimmy Wales on Google’s Knol



Posted by: Alexander Howard
Google, business, Web 2.0, video, YouTube, Internet, search engine, search, innovation, commentary, learning, free, academics, public domain, social publishing, Silicon Valley, collaboration, wiki, conversation, community, tool, blogging, buzz, communications, Web applications

Jimmy Wales, co-founder of Wikipedia, talked to WNYC’s Brian Lehrer about Google Knol, a new competitor to the world’s largest online encyclopedia.


Jul 25 2008   3:46PM GMT

Company names that are Populr



Posted by: Dennis Shiao
business, Web 2.0, new media, Silicon Valley, startup, trend

Hold your horses, blog editor — that was not a typo in the title!

So I was reading about a new magazine the other day - it’s called ELDR (http://www.eldr.com/) and its target readers are elderly and affluent. I’m sure the editors of ELDR dropped the trailing “e” as a means for conveying a new and hip title. And that got me thinking. I like to read a lot about start-ups and emerging technologies and I’ve noticed a pattern, whereby lots of new companies are dropping that trailing “e” from their name.

I guess the early adopters on this front were the Motorola RAZR phone and the photo sharing site flickr, which is now a part of Yahoo. Who else is out there? Well, with some digging into my memory bank and a large assist TechCrunch, I found the following:

  • Dopplr, which lets you share your travel plans with friends, family and colleagues
  • graspr, a site that contains a wealth of instructional videos
  • jaxtr, a service that allows you to link your phone to the web
  • Frappr, a web-based community mapper (acquired by Platial in 2007) [side note: when my friend goes to Starbucks and gets a poorly made drink, he calls it a frappr ;-)]
  • YouCastr, which allows anyone to become a sports broadcaster
  • Zapr, which allows you to take files on your PC and share them with friends

I’m sure there are others out there. If you know of one that I haven’t listed, drop a comment below to let us know!

I’m not crazy about this “populr” trend (I guess I’m “old school”). So let me give a shout out to a company who did it right: Revver!