event

Jun 17 2008   11:08PM GMT

Podcast: Live from Enterprise 2.0, discussing how to use social media

Posted by: Alexander Howard
Web 2.0, podcast, enterprise, Technology, new media, MP3, social publishing, event, WhatIs.com, forum, feedback, community, interactive media, social networking, communications, Web applications, cloud computing, the cloud, government, conference, enterprise 2.0

Last week at the Enterprise 2.0 Conference in Boston, I was pulled into a podcast with Chris Brogan, Aaron Strout and Sam Lawrence. We talked about what was going on at the conference, what we’d learned so far and what strategies individuals, businesses and enterprise might find useful in using social media.

Download the MP3

These guys are deeply immersed in the enterprise social software world, aka enterprise 2.0. Aaron is a VP at Mzinga, Sam is the CMO for Jive Software and Chris Brogan, is, well, everywhere in the social media world, along with being a VP at CrossTechMedia.

P.S. Feel free to call me “Andy” from here on out.

Jun 17 2008   9:02AM GMT

What is the single most downloaded software application in a single day?

Posted by: Alexander Howard
open source, applications, news, Technology, fun, Internet, innovation, cool, interesting, event, downloads, freeware, community, trend, buzz, Web applications, software development, geek

If Mozilla’s social media and other online marketing campaigns pan out, the answer to that question will be Firefox 3. Starting at 1 PM EST on June 17, 2008 (today!) the newest version of the popular open source Web browser will be available for download worldwide.

If you want to add to the record, check out the world record page at SpreadFirefox.com, pledge to download the app and then head over to the Mozilla homepage and download Firefox. More than 1.655 million people have already made a pledge worldwide.

If you just can’t wait, Digital Inspiration has blogged that Firefox 3 is available on on Mozilla’s FTP and Web servers. Here are the paths:

• FTP Mirror: ftp://mozilla.isc.org/pub/mozilla.org/firefox/releases/3.0/win32/en-US/
• HTTP (Win): http://download.mozilla.org/?product=firefox-3.0&os=win&%20lang=en-US
• HTTP (Mac): http://download.mozilla.org/?product=firefox-3.0&os=osx〈=en-US

Keep in mind, however, that if you download the application from the FTP mirror, it may not count for the record. And really, can’t you wait a few hours more?

Happy World Download Day!

Jun 13 2008   12:14PM GMT

What are the characteristics of enterprise 2.0 technologies?

Posted by: Alexander Howard
business, applications, Web 2.0, data, Web services, Internet, social bookmarking, social publishing, futurism, event, collaboration, wiki, community, social networking, buzz, communications, Web applications, buzzword, conference, enterprise 2.0

At the Enterprise 2.0 Conference this past week in Boston, Dion Hinchliffe offered a three-hour workshop focused on understanding both the progress of social software in enterprises and then drilling down into the details of implementation and techniques.

In Hinchcliffe’s “State of Enterprise 2.0″ address (hereafter referred to as “E2.0″, he noted that in terms of the hype cycle around the term over the past two years, there used to be “lots of talking, little doing.”

That’s changed. Throughout the demo pavilion at the conference, dozens of of software makers presented competing and collaborative products that are viable tools for bringing social computing within the enterprise. The buzz was no longer so much about “what is enterprise 2.0″ as “how do I start implementing it at my organization” and “how did you apply these tools to your business case.” Two years ago, very few people could create blog or wiki page on an intranet. When Dion polled the crowd for how many attendees could create either of those social software types, many hands went up. The devil, of course, is in the details.

The “blurring of the lines between consumer and social media” and transition from “top down term for bottom up world” presents challenges on both technical and cultural levels. Instead of single locked-down systems, workers can collaborate online — and if the tools aren’t available behind the firewall, consumer versions are being brought in, with associated issues of security, compliance and best practices.
Much of what we’ve learned about how networked applications work best is coming from the consumer Web. This represents  a shift from historic trends, where enterprise architectures were the normal innovative path. In other words, the story begins with  Web 2.0.  There have been subtle changes in the way the Web being used. Software makers have shifts more control to users, in terms of the content created, how it is structured and the processes involved in production or implementation. Simpler software models that embrace the intrinsic power of networks are popping up, including virtually free applications that almost anyone can learn easily. The Web is now a platform, with “data as the next ‘Intel Inside.’” We’re seeing the end of software release cycle and have entered the age of the perpetual beta — just look at Google applications in the cloud.

As Hinchcliffe noted repeatedly, success stories are emerging, with reports of improved communication and collaboration, heightened productivity and cross-pollination between previously “siloed” groups or disparate locations.

Hinchcliffe noted other patterns emerging from enterprise 2.0 implementations, including the need for:

• Community management, both in terms of technologies to track usage and behavior and community managers to use them
• Social media guidelines for workers, with respect to the type of content posted and best practices for blogs, wikis or group pages
• Change management methodologies
• Driving adoption of E2.0 by commitment at the executive levels of an organization, especially CXOs, CIOs and CTOs
• Governance of E2.0 communities, like “How do you remove a post or link? Or make one? Which tags should you never use?”
• Measurement of outcomes, including ROI and social media metrics for usage and

Currently, cultural, infrastructure and security concerns are holding back adoption.  E2 .0 tools are in their infancy — integrated search almost never is integrated, for instance. And organizationss with low levels of knowledge workers will benefit much less from these tools.
That being said, Hinchliffe asserted that the Cluetrain Manifesto was right all along . 10 years later, much of what was contained in those 95 theses was dead on — markets are conversations. He also offered one of the best condensed definitions for Enterprise 2.0 I’d heard:

“Networked applications that explicitly leverage network effects.” — Tim O’Reilly
In this sense, a network effect is when a good or service has more value the more that other people have it too.” (Wikipedia). Examples of this abound, like postal mail, aka “snail mail,” the telephone and telegraph, email, IM, Web pages, blogs or anything with an open network structure, including microblogging hybrids like Twitter. T

There’s an ongoing shift from institutional controls of information and video to collaborative filtering and reporting, as central production is moved to distributed networks of peer production.

So, what is E2.0? Emegent, freeform, social applications for use within the enterprise. The use of blogs and wikis to capture information, with social networks of peers using shared virtual workspaces. Globally-visible persistant collaboration with consistently verified improvements in productivity and innovation.
If this sounds a bit heady to you, it is. The bubble of Web 2.0 hype has moved into big business. The question now is how managers and administrators will implement wikis and other forms of enterprise social software. Fortunately, several case studies emerged from the conference that offer some insight, including Intellipedia, Serena Software and Lockheed-Martin. I’ll be exploring the latter in a later post.

Jun 12 2008   9:40PM GMT

What is Microsoft’s vision for social computing? Sharepoint’s Community Lead offers some perspective.

Posted by: Alexander Howard
Microsoft, business, interoperability, Web 2.0, software, Database, Web services, video, YouTube, social publishing, event, collaboration, CMS, Web applications, software development, the cloud, Windows, conference, enterprise 2.0

Lawrence Liu is a Senior Technical Product Manager and the Community Lead for SharePoint Products and Technologies at Microsoft. In the short video below, he talks with WhatIs.com’s Alex Howard on the demo floor at the Enterprise 2.0 Conference in Boston about the evolution of social software, the development of Sharepoint and the extension of the collaborative software’s capabilities and integration with Office products. Liu also discusses interoperability, support for ODF and PDF within Sharepoint and possibilities for Sharepoint online as part of Microsoft’s long term cloud computing strategy.

Lawrence was kind enough to take a few minutes to talk thoughtfully about what his team is doing. Many thanks!

Jun 10 2008   12:16PM GMT

What is enterprise 2.0? Cloud computing proponents mix with social software vendors in Boston.

Posted by: Alexander Howard
open source, Microsoft, Networking, business, interoperability, news, Web 2.0, enterprise, software, Technology, Web services, video, new media, Internet, innovation, useful, social bookmarking, social publishing, interesting, invention, event, entrepeneurship, startup, collaboration, participation, Development, wiki, conversation, streaming, productivity, spreadsheet, trend, social networking, buzz, communications, Web applications, interface, buzzword, software development, cloud computing, the cloud, word meanings, conference, demonstration, enterprise 2.0

The question of creating an agreed upon definition for enterprise 2.0 continues to come up here on the Boston waterfront, as hundreds of software executives, CIOs, software vendors, media and curious technologists mix and explore the latest in enterprise collaboration technologies at Enterprise 2.0. Zack Church and I collaborated last month to formulate this:

Enterprise 2.0 is the strategic integration of Web 2.0 technologies into an enterprise’s intranet, extranet and business processes. Enterprise 2.0 implementations generally use a combination of social software and collaborative technologies like blogs, RSS, social bookmarking, social networking and wikis. Most enterprise 2.0 technologies, whether homegrown, free or purchased, emphasize employee, partner and consumer collaboration. Such technologies may be in-house or Web-based. Companies using YouTube for vlogging or a private Facebook group as a modified intranet, for instance, are implementing a form of enterprise 2.0.

The conference organizers have formulated the following definition, loosely based upon Harvard Business School professor Andrew McAffee’s definition for enterprise 2.0:

Enterprise 2.0 is the term for the technologies and business practices that liberate the workforce from the constraints of legacy communication and productivity tools like email. It provides business managers with access to the right information at the right time through a web of inter-connected applications, services and devices. Enterprise 2.0 makes accessible the collective intelligence of many, translating to a huge competitive advantage in the form of increased innovation, productivity and agility.

So what’s the story? Buzzword akin to Web 2.0 or something “real?”

In a session exploring the state of Enterprise 2.0, however, Dion Hinchliffe offered up one of the best, most succinct definitions to date that moves beyond the specifics to a more overarching purpose:

Enterprise/Web 2.0 is made up of “networked applications that explicitly leverage network effects.” — Tim O’Reilly.

In this case, a network effect is “When a good or service has more value the more that other people have it too.” (Wikipedia)

Here at the conference, over 60 different vendors are demonstrated different kinds of communication and productivity software that creates such network effects by helping workers to collaborate more easily, efficiently and socially. We’ll be posting videos, articles, interviews and other content over the next two days, as long as the wifi allows. Livestreaming has been balky, due to heavy network use, but you can check in on WhatIs.com’s live conference coverage of Enterprise 2.0 at uStream.com to see if we’re online. Check back here for more coverage on cloud computing, Dan Bricklin on SocialText’s new social spreadsheet or demonstrations of new social software like Newsgator’s Social Sites 2.0, a plugin that turns MSFT Sharepoint Server into a Facebook-like environment.

If you’re at the conference floor and would like to demonstrate your software or talk about enterprise 2.0 and social software, feel free to email me at ahoward@techtarget.com or send me a tweet at @digiphile on Twitter.

Jun 10 2008   11:26AM GMT

What is a social spreadsheet? Dan Bricklin and SocialText combine wikis with workspaces at Enterprise 2.0.

Posted by: Alexander Howard
open source, interoperability, applications, enterprise, Internet, innovation, commentary, cool, education, learning, academics, social publishing, interesting, invention, event, creativity, collaboration, freeware, Development, community, information, productivity, spreadsheet, history, communications, interface, software development, conference, enterprise 2.0

Ross Mayfield, founder of SocialText, a maker of enterprise wiki software, announced the launch of a new social spreadsheet at the Enterprise 2.0 Conference. In his presentation to a packed hall of technology executives, developers, media and social media mavens, Mayfield first addressed the state of Enterprise 2.0 before asking a simple question:

How can you work with structured data in an unstructured way?

He noted that the killer app of the PC generation that came of age in the 1980s was the spreadsheet, pioneered by Dan Bricklin in the form of VisiCalc. That app was what led many early adopters to buy an Apple and tap into the productivity gains brokered by the IT revolution.

Spreadsheets are now used for communication, lists, tables and two-dimensional layout. Mayfield asserted that they’re the most common database on the planet.

Workers collaborated originally by using sneakernet and floppy disks to share spreadsheets.

Now, we play “email volleyball with attachments” — a descriptive and all too accurate summation of how files ping pong around a network, introducing version control issues, 90% error rates. As Ross sees it, reverse engineering a spreadsheet on a web page misses the potential.

For the past two years, Socialtext has been working with Dan Bricklin to combine the usability and collaborative power of a wiki with the organization and flexibility of a spreadsheet. Meet the social spreadsheet, a “multi-user wiki-based spreadsheet program that simplifies version control, reduces errors and increases productivity.”

The software is able to cross organizational, structural, geographical and temporal boundaries. In the short video below, (available on Viddler for sharing or on YouTube), Dan Bricklin explains what a social spreadsheet is, how it works, how he was involved in the project and what users can expect from the software.

The social spreadsheet is open sourced and will be used in XOs for the One Laptop Per Child project worldwide, providing access to a quintessential IT tool for farmers, village merchants, businessmen, teachers and thousands of other individuals in the developing world.

Thanks again to Dan Bricklin for taking the time to talk to WhatIs.com.