data

What are the characteristics of enterprise 2.0 technologies?

At the Enterprise 2.0 Conference this past week in Boston, Dion Hinchliffe offered a three-hour workshop focused on understanding both the progress of social software in enterprises and then drilling down into the details of implementation and techniques.

In Hinchcliffe’s “State of Enterprise 2.0″ address (hereafter referred to as “E2.0″, he noted that in terms of the hype cycle around the term over the past two years, there used to be “lots of talking, little doing.”

That’s changed. Throughout the demo pavilion at the conference, dozens of of software makers presented competing and collaborative products that are viable tools for bringing social computing within the enterprise. The buzz was no longer so much about “what is enterprise 2.0″ as “how do I start implementing it at my organization” and “how did you apply these tools to your business case.” Two years ago, very few people could create blog or wiki page on an intranet. When Dion polled the crowd for how many attendees could create either of those social software types, many hands went up. The devil, of course, is in the details.

The “blurring of the lines between consumer and social media” and transition from “top down term for bottom up world” presents challenges on both technical and cultural levels. Instead of single locked-down systems, workers can collaborate online — and if the tools aren’t available behind the firewall, consumer versions are being brought in, with associated issues of security, compliance and best practices.
Much of what we’ve learned about how networked applications work best is coming from the consumer Web. This represents  a shift from historic trends, where enterprise architectures were the normal innovative path. In other words, the story begins with  Web 2.0.  There have been subtle changes in the way the Web being used. Software makers have shifts more control to users, in terms of the content created, how it is structured and the processes involved in production or implementation. Simpler software models that embrace the intrinsic power of networks are popping up, including virtually free applications that almost anyone can learn easily. The Web is now a platform, with “data as the next ‘Intel Inside.’” We’re seeing the end of software release cycle and have entered the age of the perpetual beta — just look at Google applications in the cloud.

As Hinchcliffe noted repeatedly, success stories are emerging, with reports of improved communication and collaboration, heightened productivity and cross-pollination between previously “siloed” groups or disparate locations.

Hinchcliffe noted other patterns emerging from enterprise 2.0 implementations, including the need for:

• Community management, both in terms of technologies to track usage and behavior and community managers to use them
• Social media guidelines for workers, with respect to the type of content posted and best practices for blogs, wikis or group pages
• Change management methodologies
• Driving adoption of E2.0 by commitment at the executive levels of an organization, especially CXOs, CIOs and CTOs
• Governance of E2.0 communities, like “How do you remove a post or link? Or make one? Which tags should you never use?”
• Measurement of outcomes, including ROI and social media metrics for usage and

Currently, cultural, infrastructure and security concerns are holding back adoption.  E2 .0 tools are in their infancy — integrated search almost never is integrated, for instance. And organizationss with low levels of knowledge workers will benefit much less from these tools.
That being said, Hinchliffe asserted that the Cluetrain Manifesto was right all along . 10 years later, much of what was contained in those 95 theses was dead on — markets are conversations. He also offered one of the best condensed definitions for Enterprise 2.0 I’d heard:

“Networked applications that explicitly leverage network effects.” — Tim O’Reilly
In this sense, a network effect is when a good or service has more value the more that other people have it too.” (Wikipedia). Examples of this abound, like postal mail, aka “snail mail,” the telephone and telegraph, email, IM, Web pages, blogs or anything with an open network structure, including microblogging hybrids like Twitter. T

There’s an ongoing shift from institutional controls of information and video to collaborative filtering and reporting, as central production is moved to distributed networks of peer production.

So, what is E2.0? Emegent, freeform, social applications for use within the enterprise. The use of blogs and wikis to capture information, with social networks of peers using shared virtual workspaces. Globally-visible persistant collaboration with consistently verified improvements in productivity and innovation.
If this sounds a bit heady to you, it is. The bubble of Web 2.0 hype has moved into big business. The question now is how managers and administrators will implement wikis and other forms of enterprise social software. Fortunately, several case studies emerged from the conference that offer some insight, including Intellipedia, Serena Software and Lockheed-Martin. I’ll be exploring the latter in a later post.

Drop.io: Free, online file sharing made simple, easy and anonymous

Do you need a simple way to post and share large files on the Web temporarily?

Is sending an attachment over email a bad option, for whatever reason?

You could try Amazon S3 or FileURLs, both of which offer the ability to transfer files around. You could use the tried and true method of posting to a server and FTP client. You could even set up a BitTorrent tranfer between machines.

Or you could check out Drop.io. Launched in November of 2007, this New York City-based storage-as-a-service provider makes storing and sharing files anonymously a breeze. Allen Stern covered the launch of the Drop.io alpha for Center Networks.

You don’t need to register or sign up for an account. Drop.io allows a user to create a “drop” — a dedicated storage space, with all of two clicks. Basic drops are free and include 100MB of storage space.

Here’s how it works:

You creates a drop URL with a unique name more than seven characters long.

You upload a file to it and sets an expiration time (1 day to 1 year) for when it will be deleted, along with passwords for access and administration.

You then can choose what level of access (read, read/write, read/write/delete) any non-admin users will have.

Once you’ve created a drop folder, you can continue to add files and notes to it over the Web, cellphone, email, SMS or even fax.

Each drop also has a dedicated phone extension that allow you to call in and record voice messages that are then added to the drop.

Drop.io isn’t indexed by Google or other search engines, so your data will remain as private as your friends and clients are with the access information.

Drop.io is, in fact, completely anonymous, other than the fact that it tracks your IP address to address legal requirements or tersm of service violations

The service doesn’t require you to give your email address or create a permanent account or profile. Once the drop expires, so does everything related to it.

Just any time you’re uploading large files, there can be freezes or time outs if your upstream connection isn’t all it could be, as David Weinberger noted when he tried it out. I didn’t have any issues when I dropped a screencast for a colleague onto the service.

Drop.io has another cool feature: an RSS feed created for the drop. As a fan of RSS, this is a snazzy feature that instantly opens up new means of collaboration and distribution.

If you post an audio or video file into a drop, bingo: instant podcast, complete with a player. Remember: You can also leave voice messages on a given drop, so this is about as easy a podcasting method as you’ll find.

As Lifehacker pointed out, Drop.io features free, simple faxing. Other folks can send faxes to your dedicated number, where the document are converted into a PDF and syndicated to any portable device that can handle that format. You’ll need to send an automatically generated cover sheet to the sender to ensure proper conversion. Conversely, you can upload a document to Drop.io, enter a destination fax number and click “Fax” to send.

There’s even a way to embed the Drop.io widget in a Web page or wiki, which allows visitors to *send* you files. Password protection is included if you’re leery of malware (an excellent idea, in this writer’s opinion).

Your friends, colleagues and clients can also post to the drop simply by emailing a file to it, though given that the service specifically works *around* sending large files through email servers, this is probably best kept to smaller bits and bytes of content. Just address the message to  yourdropname at drop.io.

Read the Drop.io FAQ for more information or check out the brief tutorial.

Watch a video interview with the founders of Drop.io, Sam Lessin and Darshan Somashekar, from CenterNetworks.
Leo Laporte and Amber MacArthur also had Sam and Darshan on the 46th episode of the Net@Night netcast.
[Listen to the MP3]

The service isn’t perfect: As Dave Winer and Michael Arrington both noted, files posted to Drop.io are not added as an enclosure to the RSS feed, which means you’ll have to go back to the service to retrieve the media.

That being said, I’m an instant fan — and I’m far from alone. The following is just a sample of the positive reviews for drop.io out there:

Download Squad: Share files with Drop.io

AppScout: Drop.io simplifies file sharing and uploading

HackZine: Drop.io is simple, anonymous file sharing

Drape Stakes: Drop.io’s file sharing with RSS = endless possibilities

Andy Piper: Sharing large files with Drop.io

One Minute Tips: Drop.io is the Swiss Army knife of transfer

What is the history of the ARPANET? A 1972 documentary tells the story of the birth of the Internet

“The Heralds of Resource Shaping” on Google Video tells the story of the origins of the Internet. At thirty minutes, this documentary is a bit longer than the average online video (or attention span) but well worth the time for anyone interested in learning more about the ARPANET. The speakers interviewed in the embed below  are listed in the Wikipedia entry for the “The Heralds of Resource Shaping.”

If you’d like to learn who invented the Internet — as opposed to the man who “took the initiative in creating the Internet” — you may be disappointed. In fact, as Vint Cerf and Robert Kahn wrote, “

No one person or even small group of persons exclusively “invented” the Internet. It is the result of many years of ongoing collaboration among people in government and the university community.

The Computer History Museum created this high resolution image of an ARPANET logical map circa 1977, for those interested in a visualization of the early network.

What is the future of the Internet?

Do you think much about the future of the Internet? Last week, the academics and technologists who consider the matter professionally gathered at the Berkman Center at Harvard Law School in Cambridge, Massachusetts to hail ten years of achievement in cyberlaw and digital activisim . Check out this timeline to see how the Berkman Center has grown.

[Download a special report on 10 years at Berkman (PDF)]

Berkman at 10 combined conference with celebration, as Harvard professors, staff, alumni and guests convened for sessions that included presentations from distinguished professors, a discussion with the co-founder of Wikipedia, a panel featuring Viacom’s general counsel, a former FCC chairman and venture capitalist Ester Dyson — all within the course of the first day. Dinners, sessions in the style of an unconference, a talk about the future of journalism from TalkingPointMemo’s Joshua Micah Marshall and seminars that addressed net neutrality, netizenship and much more continued the second day, followed by a gala that honored the achievements of those who have made outstanding contributions to the Internet’s impact on society over the past decade. Winners included the founders of MideastYouth.com, Connexions, FreeRice.com, PublicResource.org, Worldspace.com. Highest honor went to Jeffrey Cunard and Bruce Keller for their pro bono work.

[Watch the archived webcasts of Berkman at 10]

The men and women considering the future of the Internet used the medium itself to meet, greet, intermingle and collectively think about the topic at hand. As you might expect at a conference packed with cyberluminaries, computer scientists, engineers, journalists and assorted digerati, the two days were an exercise in hyperconnectivity. Conferees listened in the audience, watched live video feeds from overflow rooms or participated remotely using uncommonly robust social media tools.

“The question is not freedom of speech, the question is freedom *after* speech.”
- Esther Dyson, quoting an unnamed Russian

The Berkman Center created a Berkman at 10 wiki where you can find much more information about the conference, its agenda, attendees, the sessions and the Center itself. Projects founded, funded or organized by Berkman and its Fellows have been far-reaching in their influence and are frequently grounded in the entrepreneurial focus and intellectual rigor of its founders. They include:

• Open Net, which investigates and analyzes the various filtering and surveillance practices around the world.
• The Publius Project, which features essays and conversations about constitutional moments on the Net.
• Global Voices Online (GVO), which focuses on highlighting global conversations in blogs that exist outside the world of TechMeme, the “A-list” and Silicon Valley.
• A new project of GVO is Voices Without Votes, which covers what is being discussed about the US elections throughout the world’s blogs.
• StopBadware.org, which identifies Websites infected with spyware or malware and, with Google’s help, interjects warnings when users try to access them.

The conference was kicked off by the Dean of Harvard Law School, Elena Kagan, who announced that the Berkman Center for Internet and Society now a university-wide research center at Harvard. She also urged the crowd to lobby Jonathan Zittrain to come back to Harvard and led an impromptu chant to urge him to consider the invitation. Professor Nesson, cofounder of the Berkman Center, then introduced Professor Jonathan Zittrain, aka “JZ,” to the conference.

Professor Zittrain’s thesis is that the “generative Internet,” the combination of a programmable computer and an open, “writable” Internet, is in danger from tethered appliances like the iPhone and TiVo or walled gardens of non-portable data like Facebook. Doc Searls posted the following graphic within his “Understanding Infrastructure” article for Linux Journal:

In the PC and the network, the narrow point in the hourglass is where the generative power rests, in the Internet Protocol and the operating system. During the session, Zittrain repeatedly referred to this power as the “dark energy” of the Internet and raised concerns that the means to contribute could gradually be abridged or blocked in the future by corporations or governments through changes in the network or locking down the OS. The iPhone and other appliances like the Chumby or XBox are examples of the latter.

Further thoughts and analysis of the session can be found from Ethan Zuckerman, David Weinberger, Patrick Philippe Meier, Andy Sellars, Daithí Mac Sithigh, Dan Farber and Jim Rapoza. Zittrain’s book, “The Future of the Internet,” is available at futureoftheinternet.org.

Professor John Palfrey, the executive director of the Berkman Center, followed with a session on the impact of the Internet on politics and democracy. The presentation reached much further than the U.S. Presidential election, though the impact of YouTube, socially networked fundraising and the netroots has been far reaching domestically. He also presented three crucial arguments, each of which may be viewed and commented upon related ideas at the wiki at Berkman and is quoted below:

1. The Internet allows more free speech from more people than ever before, but states are finding ways to filter and limit that speech.
2. There is greater autonomy of the individual because of the Internet.
3. The formation of online groups will alter the form and function of existing organizations and institutions with unknown impacts on democracy and governance.

Palfrey’s talk reflected many of Zittrain’s concerns: the very openness and disruptive change that a generative Internet presents for free speech may be dangerous enough to repressive regimes that technological steps, like the Great Firewall of China, may be taken to limit access or the ability to publish freely.

Palfrey presented a map of the Farsi blogosphere (above) and noted, however, that the Iranian blogosphere is the fourth largest in the world, including a range of conservative, religious, secular and liberal views. The map was produced by John Kelly and Bruce Etling for their paper, “Mapping Iran’s Online Public: Politics and Culture in the Persian Blogosphere.“

One of the more intriguing notions that came out of the session was the concept of “flashdrive democracy,” where Palfrey used the example of Cuban dissidents who smuggled contraband video of student protests out of Cuba using a sneakernet and published them to YouTube.

Session notes are available from Professor Palfrey. More analysis and notes from David Weinberger’s post, Micah Sifry’s post and Daithí Mac Sithigh’s post.

In the third session of the day, Yochai Benkler, professor and author of the Wealth of Networks, interviewed Jimmy Wales, co-founder of Wikipedia. The two men deconstructed the sprawling online encyclopedia and discussed different models of peer production.

Dan Farber reported on the session and posted a transcript of Wales’ remarks on his blog. Adam Oran also wrote at length about this session at Radar.OReilly.

“The threat is not the money, the threat is the authority over knowledge.”
- Yochai Benkler

The links above are far from the only reactions to the sessions, of course. See the Center’s collection of online coverage of Berkman at 10 for more information about the unconference, panels and seminars.

Throughout the conference, participants near and far chatted over IRC, Twittered about memorable moments or useful links and used a dynamic online question tool as a live discussion board during each presentation. Hallmark technologies of “Web 1.0″ like IP, IRC, HTTP, WWW and HTML were enhanced by social media from the Web 2.0 world, like blogs, wikis, RSS feeds, microblogging and live videoblogging. Conference participants chatted live there on the IRC channel or in the virtual 3D hall on the Berkman Center’s island in Second Life. Some participants, however, still passed notes.

Berkman at 10 was chronicled using what Professor David Weinberger might term a folksonomy, a user-defined taxonomy for classifying digital content. Participants assigned digital content to the Berkman folksonomy on whatever platform they were publishing to using a #Berkman hashtag or “Berkmanat10″ tag or category.

Here are the different aggregations.

• Images tagged with Berkmanat10 on Flickr.
• Blog posts tagged with Berkman on Technorati.
• Berkman-related tweets on Twitter, aggregated on Twemes.com.
• Berkman conferees and fellows on YouTube
• Boston’s own Steve Garfield was the official videographer for the event. Watch all of his Berkman videos at Qik.com. Steve uses a handheld Nokia95 to stream live over a broadband wireless connection.
• For those interested in seeing how Yahoo! Pipes can be put to good use, check out the full feed of the Berkman at 10 proceedings.

Videos: The world’s first holographic storage system and how it works

In the first video, Liz Murphy, marketing VP of InPhase Technologies, describes the world’s first commercial holographic storage system at NAB.

We define a holographic disk drive, the practical implementation of the technology, as “a holographic storage device that uses a laser to store data to optical media in three dimensions, maximizing storage capacity by using the media’s depth. Most optical media, such as CD, DVD, HD-DVD and Blu-ray only offer bit-at-a-time surface or dual-layer writing capacity. A holographic versatile disk is just slightly larger than a DVD and can store 30 times as much data.”

If you want a blast from the past, watch the video below to see Liz Murphy in June of 2007 explaining how HD holographic storage (will) work. She’s interviewed by Scott Jacobs for Futurepeak. (Click ahead to :30 to avoid some shaky handheld camera work.)  There’s a good explanation for how the technology works and some historical perspective on its development later in the video.

Handy tool: online Binary to Text converter

There are certainly programmers, mathematicians and assorted savants out there who can write and translate directly to and from binary code.

I am not one of them.

If you, too, need to occasionally convert binary to ASCII text or, alternately, amuse yourself by converting especially colorful jokes into safe-for-works form… well, you too might just find this binary to text translation tool useful.

Now you, too, can tell ask your friends to
01110011011101000110111101110000001000
00011100110110010101101110011001000110
10010110111001100111001000000110110101
10010100100000011100110110100101101100
01101100011110010010000001000110011000
010110001101100101011000100110111101101
111011010110010000001110001011101010110
10010111101001111010011001010111001100101110.

[Image source: ThinkGeek]