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Feb 28 2009   8:14PM GMT

Would a results-only work environment make you more productive?



Posted by: Ivy Wigmore
innovation, productivity, work place, ROWE, results-only work environment, business, CIO, human resources, employment, management

Last Friday we featured results-only work environment (ROWE) as our word of the day and I felt stirring within me feelings I’d almost forgotten. Feelings of hope, glimmers of possibility. Maybe even sanity…  I was thinking back to the first of January, when I was inspired by a fresh new year and a fresh new approach to work and — dare I say it? — work/life balance. For some reason, the first week of January everything seemed to be going to heck in a handbasket. Crises to deal with, fires to put out and damage to control for one thing or another. And somehow, the fresh energy of the new year had gotten stale. But then I was writing about the ROWE and there it was again…

Here’s how Cali Ressler and Jody Thompson describe the ROWE to Tim Ferris:

In a ROWE, each person is free to do whatever they want, whenever they want, as long as the work gets done. Currently, there are two authentic ROWEs—Fortune 100 retailer Best Buy Co, Inc. and J. A. Counter & Associates, a small brokerage firm in New Richmond, WI. At both organizations, the old rules that govern a traditional work environment—core hours, “face time,” pointless meetings, etc.—have been replaced by one rule: focus only on results.

Selling employees on the ROWE concept is not difficult. The issue is…

How to convince your boss

On their website, Ressler and Thompson have a pretty compelling list of reasons that your boss should be interested in giving the ROWE thing a try:

  • PRODUCTIVITY – Get more work from existing workforce now
  • RETENTION – Keep the talent you want; say goodbye to the talent that isn’t producing results
  • ATTRACTION – Be a magnet for the best talent from all generations
  • ELIMINATION OF WASTEFUL PRACTICES – Elimination of unnecessary tasks and processes; communication becomes more efficient and effective
  • A WORKFORCE THAT’S FLUID, FLEXIBLE AND ACCOUNTABLE – Ability to perform in a more agile, 24/7 manner with clear, measurable goals for every employee
  • OPTIMIZATION OF SPACE – No need for 1:1 workspace requirements or hoteling programs
  • LIFE BALANCE FOR ALL – Environment that is inclusive and fair without the headache of managing a flexible work program
  • IMPROVED EMPLOYEE ENGAGEMENT/MORALE/LOYALTY – Happy employees boost the bottom line, are more dedicated and produce better results
  • GO GREEN – Reduce your impact on the environment by creating a culture where everyone uses common sense about where they get work done – whether from home, a coffee shop or library. Wherever. Whenever.

Ok now, Tim Ferris is the guy that wrote The 4-Hour Work Week so he may take an especially rosy view. I have no illusions that I could do my current job in four hours a day — let alone four hours a week. Still, Ferris raises some good points and has some good advice. For example, he suggests that if you’re trying to talk your boss into a ROWE, you sell her on a trial period instead of a complete revolution. Theory is that’s all it’ll take to convince her of the benefits.

That said, well, here it is lateish on a Saturday afternoon. And I’m tying up loose ends for work, posting to my work blog. Thinking back, again, to New Year’s Day, when I was doing the exact same thing. But, to be honest, I’m kind of in the mood for it. Come Tuesday afternoon, I might not be. And which time am I likely to get more done? I can tell you, unequivocally, that I’m at least twice as productive when the stars align properly and I actually want to work. Especially if I don’t flog myself to sit like a lump in front of the keyboard when the energy just isn’t there but, instead, take a little time to recharge.

And now my memory wanders a few years further back. I was on the phone with Paul Gillin just before I signed my first contract with TechTarget. We were talking about what the terms of my contract, what I would be expected to accomplish. “And beyond that,” he said, “We don’t care what you do. You do the work and you manage your own time.” Eminently sensible, I thought.

Gillin went on to say that they had no issues with people working from home. Then he chuckled — and, Reader, it was an evil chuckle — and explained that giving people control of their own time was absolutely the way to get the most work out of them.

Oct 15 2008   9:00AM GMT

What is Blog Action Day? A chance to help fight global poverty.



Posted by: Alexander Howard
open source, small business, business, Web 2.0, media, Technology, Internet, useful, cool, culture, education, learning, free, academics, volunteer, green, event, entrepeneurship, resource, Development, tool, politics, blogging, buzz, science, communications

Blog Action Day is, according to its founders, “an annual nonprofit event that aims to unite the world’s bloggers, podcasters and videocasters, to post about the same issue on the same day.”

In 2007, the issue was the environment. In 2008, the theme is poverty.

By coordinating the efforts of many bloggers (more than 10,000 different sites, as of this morning), the organizers hope to galvanize improvement in the lots of the world’s poor. As measured by the World Bank, substantial improvements have been made since the 1980s.

Even so, one quarter of the world continues to subsist on less than $1.25/day.

Here’s what you can do to help:

Spread the word!


Sep 22 2008   8:57AM GMT

I AM a PC — and my ads finally capture the breadth of human experience



Posted by: Alexander Howard
Microsoft, business, operating systems, Technology, fun, video, YouTube, blog, advertising, buzz

 After two commercials with Jerry Seinfeld that left many tech pundits scratching their heads, Microsoft has finally found a sweet spot with the next two ads: the massive userbase of the world’s most common operating system. Do these ads make you want to switch over from a Mac? Or upgrade to Vista? The jury may remain out on that for a bit, especially given the current macroeconomic conditions in the US, but these ads will likely make you smile. These days, that’s definitely a win for the folks from Redmond. Make sure to scroll to the end to catch Steve Ballmer making his position on the matter crystal clear. Just turn your volume down a bit first.

Plenty of chuckles in the comment section on the YouTube page for the ad noting that the agency that made the spot uses only Macs. Gizmodo found that ironic, of course.
Good follow up that riffs on the stereotype meme, too:

Here’s Ballmer. As Gizmodo notes with characteristic snark, “we’re convinced to run out and buy a few copies of Windows Vista (to distract The Ballmer should he charge us on the open plain).”


Sep 2 2008   5:21PM GMT

Chrome: A shiny Web browser from Google may just be the next global platform for running Web applications



Posted by: Alexander Howard
Google, Microsoft, business, Mobile, applications, Web 2.0, operating systems, Apple, software, Technology, Web services, AJAX, video, YouTube, Internet, search engine, innovation, cool, social bookmarking, social publishing, reviews, Silicon Valley, downloads, collaboration, freeware, advertising, desktop, Office, geotargeting, social networking, blogging, buzz, communications, Web applications, buzzword, cloud computing, the cloud, Windows, SEM, demonstration, SEO

Chrome logoTechies and geeks returned from one last weekend of sun, sand and summer to find news of a disruptive change sweeping the online business world. Meet Chrome, Google’s new Web browser.

News of the announcement was leaked yesterday when Philipp Lenssen, an avid blogger of all-things-Google, received the comic book Google put together for the release and posted it, along with his first impressions. My director, ahead of the curve as usual , picked up on it right away and added it to WhatIs.com’s Buzzword Alert.

Google has since put up a high resolution of the Google Chrome comic book. I highly recommend going over and reading through the comic. Google put considerable time into clearly explaining the challenges faced by the designers of modern Web browsers with respect to memory bloat, rendering engines, Javascript threading errors and much more.

Since Lenssen broke the news, the tech blogosphere has of course been awash with reviews, opinions and speculation about what, exactly, Chrome will mean. Walt Mossberg posted a comprehensive review of Chrome in the Wall Street Journal, including speed and feature comparisons with Safari, IE 8 and Firefox. Rafe Needleman liveblogged the press conference introducing Chrome over at Webware. John Furrier colorfully blogged that the search wars just turned into the operating system wars. That’s true — except (as he notes) that Chrome goes far beyond search. SEO/SEM hounds and search engine watchers, however, will find Danny Sullivan’s thorough evaluation of Chrome’s search functionality quite useful.

Following below is own my two cents, both with respect to the browser itself and the significance of its introduction. First, however, I’ll let the video embedded below provide a quick introduction:

Obviously, Chrome has a lean, clean interface. This is Google, after all. Menus, dropdowns, extra bars and dialogs are largely stripped away. So what’s left?

The Web pages themselves. What a concept! I downloaded and installed the browser this afternoon without a hitch, imported my bookmarks and search history from Firefox and was off to the races. Chrome is quite speedy.

The address bar has been merged with the search field you’d see on the right in IE or FF. Firefox 3 includes a predictive search in this field already, so this isn’t ground breaking, but it is a clear recognitiion that search has become the default navigation method for most Web users. Enter your desired search terms and away you go.

Google is calling the new address field the “Omnibox,” a nod to its ability to incorporate “everything” you might need to explore. The Omnibox’s utility is another sample of Google’s secret sauce, in this case combining a record of your search and browsing history with Google’s own PageRank for given terms. The Omnibox is eerily good. With only a little use, it could predict precisely which page I was looking for after only a few characters were entered.

Chrome also features tabbed browsing, a key improvement introduced by iBrowse in ‘99 and then popularized by Opera in 2000. Once Mozilla included it in Firefox, the feature took off and is now a default feature in Internet Explorer and Safari. Chrome expands the tabbed interface in a number of innovative ways, including grouping related tabs and designing each tab so that it acts as an independent browser. Bookmarks, the Omnibox, menubar icons and menus are all inside of the browser, which again frees up more space for displaying rendering Web pages.

The pop-up blocker and phishing or malware alerts also included in Chrome may not be innovative at this point but they’re certainly effective and useful. The private browsing mode, aptly called “Incognito.” (This clever feature name was perhaps made in hopes that it will avoid the “Porn Mode” moniker that has dogged a similar feature of IE 8, InPrivate.)

There’s another key development: Chrome may not be the fastest Web browser currently available but Google hopes that it will be the most stable for pages loaded with Javascript. In a Web 2.0 world ruled by AJAX, that’s no small thing. And anyone that’s used one of Google’s many online applications knows that a stable, reliable environment for this kind of scripting is crucial.

This hints at perhaps the most important detail of all, and one that I tipped my hat to in the title of this post. Microsoft made an early bid for Internet dominance in the infamous browser wars of the 1990s by including Internet Explorer in each copy of Windows. Despite the Justice Department’s successful antitrust suit, IE continues to have upwards of 75% of the world’s browser share. Firefox has made inroads on this market share, to be sure, and the most recent version of Mozilla’s browser has been the best option around for speed, privacy, safety and usability since its introduction this summer, following close upon the success of Firefox 2.

Now it’s Google’s turn.

Google’s introduction of its own browser has the potential to upset the market in a way that no other company can, simply because of Google’s ability to promote the download and use through its various Web properties. As Google’s various Web applications and cloud computing architecture continue to mature, the Web itself can develop into an operating system. If this sounds familiar, that’s because Sun’s vision of network computing in the 90s using Java popularized such a concept long ago. Vastly improved broadband connectivity, viable Web-based apps and an Internet technology giant flush with revenue from the world’s best advertising platform change the dynamic a bit, of course. Google built its own Javascript engine to improve performance and, crucially, integrated Google Gears with Chrome to allow true offline access to its various Web applications. That adds up to something that distinctly resembles a fully-fledged desktop operating system and productivity suite.

While it’s true that consumer and enterprises haven’t been making a run on thin clients running on Linux quite yet, the potential to further erode Microsoft’s dominance of the operating and desktop productivity software markets is embedded within Chrome. I’m far from the only writer prognosticating on this count, of course. Michael Arrington thinks Chrome is Google’s Windows Killer. As Michael points out, this clears the way for “millions of web devices, even desktop web devices, in the coming years that completely strip out the Windows layer and use the browser as the only operating system the user needs.” Given that both the enterprise and consumer markets haven’t exactly been hot about Vista, I suspect Microsoft may be somewhat concerned about this development. Henry Blodgett over at the Silicon Valley Insider sees the development from precisely this angle, blogging that Google has launched a cloud operating system and called it a ‘browser.’

Who else should be concerned? Maybe Mozilla, though judging by this interview with its CEO, they’re putting a good face on the development for the moment. What’s next? Harry McCracken asked 10 questions about Google Chrome over at Technologizer that address Mozilla’s future relationship (and relevance). Jeremiah Owyang has added a few more questions in thinking about what Chrome could mean long term. Both ask for response and speculation in their comment sections, so have at ‘em.

Microsoft hasn’t been standing still, of course. They’ve been chasing search revenue for years, as evidenced by the failed Yahoo! acquisition. As the folks over at the Google Subnet blog at NetworkWorld point out, IE 8’s InPrivate mode thwarts Google’s targeted advertising. Unless the world upgrades to IE 8 and begins to browse InPrivate en masse, however, I’m guessing that GOOG’s 3+ billion of revenue per quarter is gonna be safe for the moment.

That’s especially true when you consider another critical element of Chrome: its future relevance to mobile search. Google’s Eric Schmidt has been quite bullish in this area, estimating that mobile search revenue will likely surpass desktop search in the not-so-distant future. The iPhone has shown what a data connection and full Web browser can do to mobile search (Try 50 times as many searches originating from iPhones vs. a normal cellphone). Here’s a prediction you can take to the bank: Just as the iPhone features a stripped down version of Safari, Google’s Android OS will have a similarly light version of Chrome optimized for a mobile device and poised to fully take advantage of the possibilities for geotargeted advertising based upon a user’s demographics, Web history and location.

Louis Gray is dead-on when he points out that Web browsers are now about the hooks. Apple’s Safari will be increasingly optimized for the iPhone and working with the private cloud that is MobileMe. Microsoft has built IE to be integrated with Windows and Office, though because of the bundling issues presented by antitrust has always had to walk a fine line. Flock, the social media-optimized version of Firefox, carves out a niche because of its tie-ins with the various networks and services. Chrome is no different, as I pointed out above. If you are already a power user of Gmail, gDocs, gTalk, gReader or g-Anything, Chrome may make more sense. Chrome is, I should note, only available for Windows Vista or XP at the moment. Guess they figure Safari will do the trick for a Webkit-based browser for Mac users and that the Linux crowd will be satisfied with Firefox and Opera for the moment.

To poorly paraphrase Lando Calrissian, Google’s Chrome is likely to allow all mobile users to truly surf with them amongst the clouds.


Aug 18 2008   11:00PM GMT

Jive Software’s Clearspace upgrades enterprise social software



Posted by: Alexander Howard
business, applications, Web 2.0, software, video, portal, social bookmarking, social publishing, reviews, collaboration, social networking, blogging, telephony, Web applications, demonstration, enterprise 2.0

As is the case with many astute creators of enterprise social software makers,  Jive Software’s user interface designers have clearly been paying attention to the allure of the clean style, tabbed layouts and easy collaboration capabilities of Facebook.

The newest version of Clearspace, Jive’s enterprise social software platform, allows organizations to collaborate across intranets and extranets, along with extensions into the public Internet. Companies like Intel (Community), Nike (Community), VMware (Community) and Electronic Arts (Community) have all used Clearspace to provide collaborative forums for customers, end users, clients, product groups, online gamers and event-goers.

Clearspace also includes integration with Salesforce.com:

Watch a demonstration of the capabilities of Clearspace 2.5 over on Vimeo.


Aug 1 2008   10:29AM GMT

Video: Jimmy Wales on Google’s Knol



Posted by: Alexander Howard
Google, business, Web 2.0, video, YouTube, Internet, search engine, search, innovation, commentary, learning, free, academics, public domain, social publishing, Silicon Valley, collaboration, wiki, conversation, community, tool, blogging, buzz, communications, Web applications

Jimmy Wales, co-founder of Wikipedia, talked to WNYC’s Brian Lehrer about Google Knol, a new competitor to the world’s largest online encyclopedia.


Jul 25 2008   3:46PM GMT

Company names that are Populr



Posted by: Dennis Shiao
business, Web 2.0, new media, Silicon Valley, startup, trend

Hold your horses, blog editor — that was not a typo in the title!

So I was reading about a new magazine the other day - it’s called ELDR (http://www.eldr.com/) and its target readers are elderly and affluent. I’m sure the editors of ELDR dropped the trailing “e” as a means for conveying a new and hip title. And that got me thinking. I like to read a lot about start-ups and emerging technologies and I’ve noticed a pattern, whereby lots of new companies are dropping that trailing “e” from their name.

I guess the early adopters on this front were the Motorola RAZR phone and the photo sharing site flickr, which is now a part of Yahoo. Who else is out there? Well, with some digging into my memory bank and a large assist TechCrunch, I found the following:

  • Dopplr, which lets you share your travel plans with friends, family and colleagues
  • graspr, a site that contains a wealth of instructional videos
  • jaxtr, a service that allows you to link your phone to the web
  • Frappr, a web-based community mapper (acquired by Platial in 2007) [side note: when my friend goes to Starbucks and gets a poorly made drink, he calls it a frappr ;-)]
  • YouCastr, which allows anyone to become a sports broadcaster
  • Zapr, which allows you to take files on your PC and share them with friends

I’m sure there are others out there. If you know of one that I haven’t listed, drop a comment below to let us know!

I’m not crazy about this “populr” trend (I guess I’m “old school”). So let me give a shout out to a company who did it right: Revver!


Jul 16 2008   3:18PM GMT

What is the strategy behind Microsoft’s release of Hyper-V?



Posted by: Alexander Howard
Microsoft, Linux, Virtualization, business, operating systems, enterprise, software, Technology, Windows

Will the virtualization wars of the ’00s parallel the browser wars of the ’90s?

Bill Gates may not be actively involved in pulling the levers at Microsoft on a day-to-day basis after his retirement earlier this month but the Redmond-based software giant is no less focused on “maximizing shareholder value.”

That has generally meant moving powerfully into new markets for software, often once other companies had proved the viability of such ventures.

In the 1990s, the threat of a network computer from Oracle and Sun and then a browser-based computer from Netscape resulted in an epic battle for the desktop.

Now, of course, Google is the Internet juggernaut that Microsoft is now confronting on multiple fronts, especially with respect to search and office productivity applications. You’ve no doubt come across the term “cloud computing” by now.

When it comes to virtualization, however, VMware is the story. VMware, easily the global leader in the server virtualization market, with more than 80% market share at the beginning of 2008, pulled in more than $1.3 billion dollars in revenue last year.

Redmond noticed. (So did TechTarget: SearchVMware.com launched in 2007.)

In June 2008, Microsoft officially released Microsoft Hyper-V Server. A chorus of industry analysts immediately noted that Hyper-V directly competes with VMware’s products.

In its initial release, however, the only non-Microsoft operating system to receive official support for virtual machine creation with Hyper-V was SuSE Linux. Xen-enabled Linux distributions can, however, be run using paravirtualization. Microsoft engineers are working towards support for Red Hat Enterprise Linux  in the next iteration. Other operating systems, like Ubuntu or Fedora, have been successfully installed by members of the development community using a variety of patches and workarounds. Unlike VMware, Hyper-V does not initially support “live migration,” a feature in which virtual machines can be moved from one server to another.

The massive install base of Microsoft users, substantially lower pricing plans when compared to VMware’s price points, integration with Microsoft products and (crucially) inclusion of Hyper-V with Microsoft Server 2008 are all likely to help Hyper-V gain traction.

Questions may linger about bundling Hyper-V with Microsoft Server 2008 if adoption soars to the detriment of VMware.

That the dismissal of co-founder and CEO Diane Greene by the VMware board earlier this month coincided so closely with the introduction of Hyper-V also no doubt reflects growing concern over increasing competition in the market, including Citrix’s XenServer.


Jun 27 2008   8:42AM GMT

Have you got your avatar yet? Gartner says you will.



Posted by: Ivy Wigmore
business, Web 2.0, new media, multimedia, culture, futurism, participation, interactive media, social networking, virtual reality, gaming, immersive 3D worlds, virtual worlds, predictions

lara-croft.jpgIt’s 2008. Do you know where your avatar is?

Only three years to get your avatar unless you want to be lumped in with the bottom 20% — by 2011, Gartner says that the vast majority of Internet users will have avatars to represent them online in various gaming and non-game virtual environments. Which, I guess, are expected to proliferate. The clock’s ticking — Gartner predicted that last year at their Symposium/ITxpo 2007 Emerging Trends.

And they aren’t talking about the 2D image that pops up beside your posts in forums. I mean, even I have one of those. And she’s cute, if a little on the flat side. But she’s no Lara Croft — her ass-kicking ability is extremely limited. And I can’t see the world from her perspective, in a 3-D immersive world.

I have friends in virtual worlds, have had invitations extended — but so far, I haven’t wandered into one. I completely understand the appeal. Wow — talk about a rich fantasy life! My stock response, though, is that I don’t have time for my first life, let alone a second one.

I guess I’m going to have to make time. According to Gartner and near-futurists such as Gerri Sinclair, more and more of our online activities will move to virtual environments and our interactions will be conducted by 3D representatives with all the capabilities we and others possess in the real world — and then some. Sinclair is executive director of the master’s degree program for digital media at the Great Northern Way Campus in Vancouver and her students are creating a parallel virtual university.

gerri-sinclair.jpg Here’s an interview on MSDN’s Channel 10.

Apparently, the future of online interaction is going to be pretty much conducted by avatars, in 3-D surround everything. I was thinking about that — my worklife avatar would be plunked in front of a computer looking at a computer screen and my online leisure time avatar would best represent me by sitting around chatting in book store cafes. But then, I guess, “I” could wander over to the shelves and find something to read or go get some sprinkles on my latte…

Maybe it’s just a failure of imagination on my part. In a 3-D immersive world I can be and do — virtually — anything… Hmmm… Well, it looks like I’m going to get sprinkles on my latte. Then… on the way to the counter I feel inspired to… do a triple backflip. Hey! Perfectly executed — and not a drop spilled! Now I’m going to drink my coffee. For real.

~ Ivy Wigmore


Jun 26 2008   1:16PM GMT

What is Google’s vision for enterprise applications in the cloud?



Posted by: Alexander Howard
Google, business, interoperability, applications, Web 2.0, compliance, enterprise, software, data, Technology, Web services, video, Internet, innovation, collaboration, conversation, governance, trend, buzz, communications, Web applications, buzzword, cloud computing, utility computing, the cloud, government, conference, enterprise 2.0

Three TechTarget editors interviewed Rishi Chandra, Product Manager, Google Enterprise, at the Enterprise 2.0 Conference in Boston.

Barney Beal, Zach Church and Alex Howard covered a wide range of topics over the course of this exclusive thirty minute interview, questioning Chandra about Google’s vision for enterprise applications, cloud computing, security, compliance and more.