Twitter

Social-ized CRM

If you live somewhere in the United States there’s a pretty good chance a member of Congress has been in your area holding a town hall meeting.

And there’s a pretty good chance you heard someone screaming that President Obama’s plan for national health insurance was “Socialism” or “Socialized medicine.” One woman, went so far as to say “I don’t want this country turning into Russia, turning into a socialized country.”

What you, and they, might have missed is that this is already happening in CRM….well, the “social” part anyway.

Continued »