Voices of CRM » training http://itknowledgeexchange.techtarget.com/voices-of-crm A SearchCRM.com blog covering the latest CRM news and trends. Tue, 28 May 2013 14:49:24 +0000 en-US hourly 1 2006-2009 editor@searchcrm.com (SearchCRM.com) editor@searchcrm.com (SearchCRM.com) 1440 http://media.techtarget.com/digitalguide/images/podcast/sCRM_voices-sm.gif Voices of CRM http://itknowledgeexchange.techtarget.com/voices-of-crm 144 144 A SearchCRM.com podcast A CRM blog covering the latest CRM news and trends. Find CRM advice, videos and podcasts on CRM software, customer service, marketing and sales strategy. CRM, SFA, contact center, call center, marketing SearchCRM.com SearchCRM.com editor@searchcrm.com no no Paul Greenberg on new media, CRM training http://itknowledgeexchange.techtarget.com/voices-of-crm/paul-greenberg-on-new-media-crm-training/ http://itknowledgeexchange.techtarget.com/voices-of-crm/paul-greenberg-on-new-media-crm-training/#comments Mon, 01 May 2006 18:44:24 +0000 Barney Beal http://voicesofcrm.blogs.techtarget.com/2007/07/13/paul-greenberg-on-new-media-crm-training/ Paul GreenbergIn this installment of the Voices of CRM podcast series, our conversations with CRM luminaries, we talk with Paul Greenberg, a longtime CRM industry observer and author. Paul discusses the history of the CRM market, the impact of new media and the essentials of CRM training.

Paul is a veteran of the CRM industry, president of the 56 Group LLC, a CRM consultancy based in Manassas, Va. and the author of CRM at the Speed of Light, now in its third edition.

His blog, PGreenblog, was named 2005′s Best CRM Blog by SearchCRM.com’s readers.

]]> http://itknowledgeexchange.techtarget.com/voices-of-crm/paul-greenberg-on-new-media-crm-training/feed/ 0 0:19:10 In this installment of the Voices of CRM podcast series, our conversations with CRM luminaries, we talk with Paul Greenberg, a longtime CRM industry observer and author. Paul discusses the history of the CRM market, the impact of new media and the e[...] In this installment of the Voices of CRM podcast series, our conversations with CRM luminaries, we talk with Paul Greenberg, a longtime CRM industry observer and author. Paul discusses the history of the CRM market, the impact of new media and the essentials of CRM training. Paul is a veteran of the CRM industry, president of the 56 Group LLC, a CRM consultancy based in Manassas, Va. and the author of CRM at the Speed of Light, now in its third edition. His blog, PGreenblog, was named 2005′s Best CRM Blog by SearchCRM.com’s readers. training SearchCRM.com no no