Voices of CRM:

speech technology


June 28, 2006  2:55 PM

Richard Feinberg on call center technology and outsourcing

Posted by: Barney Beal
call center software, hosted call center, online service, speech technology

Richard FeinbergOur Voices of CRM podcast series continues with this conversation with Richard Feinberg, director of the Center for Customer Driven Quality at Purdue ...


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