Oct 13 2009 1:13AM GMT
Posted by: Barney Beal
Oracle, Siebel, CRM implementation
Oracle CRM veterans offer a few innovative deployment tips
Posted by: Barney Beal
Oracle, Siebel, CRM implementation
I’m out in San Francisco for Oracle OpenWorld and found a few items of interest aside from the news that Marc Benioff is crashing the party.
I plan to be there tomorrow at Benioff’s session to see if he plays the polite guest (my guess is he will), but in the meantime, there were a few interesting tidbits from some successful CRM deployments at a customer panel.
These are not necessarily Oracle-specific but some practices I hadn’t seen before and worth noting here.
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