Voices of CRM:



April 15, 2011  7:16 PM

Is Microsoft CRM a suitable replacement for Siebel?

Posted by: Barney Beal
evalutating CRM software, Microsoft, Siebel, upgrading CRM software

Microsoft's annual business applications conference finished up this week in Atlanta and, not surprisingly, there was little news around its CRM product. Microsoft has been pushing to get out its Dynamics CRM Online product for a while and, now that it's out, seems to be taking a breath. The...

September 20, 2010  5:13 PM

An early look at Oracle’s Fusion CRM applications

Posted by: Barney Beal
evaluating CRM software, Oracle Fusion CRM, PeopleSoft, Siebel

Oracle CEO Larry Ellison showed off some of his company's forthcoming Fusion Applications here at OpenWorld Sunday night and while more detail is to come with his closing keynote, we do have some idea what those applications will look and feel like. Fusion Applications will be generally...

October 13, 2009  1:13 AM

Oracle CRM veterans offer a few innovative deployment tips

Posted by: Barney Beal
CRM implementation, Oracle, Siebel

I'm out in San Francisco for Oracle OpenWorld and found a few items of interest aside from the news that Marc Benioff is crashing the...

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