SaaS vendors

Is this the end of Apex and other questions about VMforce?

Salesforce. com and VMware got together yesterday and released some details on VMforce, their much anticipated collaboration. It left me with more questions than...

Salesforce.com as ‘The Pusherman’

Today Salesforce.com is releasing a free edition of Force.com, its SaaS-based platform. I was talking about it with Jo Maitland, executive editor of our new Cloud Computing site, who blogged about the

SAP adds to the SaaS multi-tenancy debate

SAP's John Wookey broke his silence this week on the company's latest SaaS plans. As he told SearchSAP.com, SAP will release SaaS-based business applications to augment customers'...

Salesforce.com gives away free mobile app

In London for its annual Cloudforce event, Salesforce.com was in a giving mood today. Salesforce is offering a scaled-down version of its mobile application free to its customers. While customers running the Unlimited product already receive the full Salesforce Mobile application, now customers...

Anthony Lye on Oracle on Demand, Social CRM

November 25, 2008  9:22 AM

RightNow’s Greg Gianforte on SaaS CRM

Posted by: Barney Beal
call center software, evaluating SaaS, SaaS implementation, SaaS vendors

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September 29, 2008  2:38 PM

Loomis switches from Salesforce.com to Oracle CRM On Demand

Posted by: Barney Beal
call center software, CRM strategy, evaluating SaaS, hosted call center, implementation, SaaS implementation, SaaS vendors

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December 6, 2007  11:03 AM

SAP talks SAP CRM

Posted by: Barney Beal
CRM strategy, CRM vendors, industry news, SaaS vendors, software upgrades

After SAP introduced its revamped CRM system, SAP CRM 2007 at its annual Influencer Event in Boston, executives say SAP is now "a CRM company." Michael de la Cruz, senior vice president for SAP CRM solutions, and Bob Stutz, president and general manager CRM global strategy product development...

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August 1, 2006  3:05 PM

Zach Nelson on CRM and ERP integration

Posted by: Barney Beal
evaluating SaaS, industry news, SaaS implementation, SaaS vendors

In this installment of the Voices of CRM podcast series, Zach Nelson, CEO of NetSuite Inc. in San Mateo, Calif., talks about NetSuite's beginnings, the CRM market...

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