Voices of CRM:

SaaS CRM market trends


July 14, 2011  1:52 PM

CRM buyers likely to benefit from market upswing

Posted by: Rosecafasso
CRM evaluation, CRM industry news, CRM market share, SaaS CRM market trends

If you are in the market for CRM software, you are in a good spot. Two analysts firms are predicting plenty of growth and lots of healthy competition – good news if you can go shopping. Recent market projections from both Gartner Inc. and International Data Corp (IDC) indicate it is all up...

November 23, 2010  4:01 PM

What would an HP defection to Salesforce.com mean for Siebel?

Posted by: Barney Beal
HP, Oracle, SaaS CRM market trends, Salesforce.com

The Oracle-HP-SAP market dynamic is playing out more like a soap opera than a quest for supremacy in IT. Even Salesforce.com is getting into the mix. As a jury is preparing today to decide whether

May 18, 2010  9:40 PM

Is Business ByDesign the future of SaaS CRM at SAP?

Posted by: Barney Beal
Business ByDesign, SaaS CRM market trends, SAP CRM

It didn't take an Oracle to predict what SAP will be talking about at its annual user conference being held this week jointly in Frankfurt and Orlando. We got a preview of SAP's mobile plans last week...

April 28, 2010  7:22 PM

Is this the end of Apex and other questions about VMforce?

Posted by: Barney Beal
Chatter, SaaS CRM market trends, SaaS vendors, Salesforce.com, VMforce

Salesforce. com and VMware got together yesterday and released some details on VMforce, their much anticipated collaboration. It left me with more questions than...

April 22, 2010  9:34 PM

Salesforce.com buys Jigsaw – experts piece together reasons and implications

Posted by: Barney Beal
SaaS CRM market trends, Salesforce.com

It was only yesterday that Salesforce.com announced its plans to buy Jigsaw, but already there are a number of varied takes on the reasons and the implication for...

February 25, 2010  2:07 PM

Whatever happened to SAP’s CRM OnDemand?

Posted by: Barney Beal
Oracle, SaaS CRM market trends, Salesforce.com, SAP, Software as a Service CRM and CRM on demand

SAP released a new SaaS-based BI suite yesterday. One oddity from the presentation -- it comes with a pre-built integration for Salesforce.com data. Is SAP not even...

November 23, 2009  7:29 PM

Lingering questions on Dreamforce, Chatter, social networks and enterprise applications

Posted by: Barney Beal
collaboration, SaaS CRM market trends, Salesforce.com, Web 2.0 and CRM

I'm back from Dreamforce and I've have had some time to reflect on Salesforce.com's Chatter announcement (and to recover from Marc Benioff's nearly three-hour...


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