Voices of CRM:

mobile sales


November 2, 2012  7:50 PM

Hold the phone: Report says companies not measuring cost of customer channels

Posted by: Albert McKeon
call centers, mobile sales

It's wise to pinch a grain of salt on any study released by a software or service provider. With that said, it's worth considering one bit of data in a report issued this week by Dimension Data, an IT service provider in Johannesburg, South Africa. The report said that contact centers aren't...

May 25, 2010  1:18 PM

Sheryl Kingstone discusses mobile CRM strategies

Posted by: Barney Beal
Mobile CRM, mobile sales, mobile sales force

Sheryl KingstoneMobile CRM has long held the promise...

July 9, 2007  9:23 AM

Sheryl Kingstone on mobile CRM

Posted by: Barney Beal
CRM strategy, Mobile CRM, mobile sales

Sheryl KingstoneIn this podcast, Sheryl Kingstone, director for customer centric strategies at the Yankee Group, shares her insight into mobile...


Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to: