Voices of CRM:

mobile sales

1

November 2, 2012  7:50 PM

Hold the phone: Report says companies not measuring cost of customer channels



Posted by: Albert McKeon
call centers, mobile sales

It's wise to pinch a grain of salt on any study released by a software or service provider. With that said, it's worth considering one bit of data in a report issued this week by Dimension Data, an IT service provider in Johannesburg, South Africa. The report said that contact centers aren't...

May 25, 2010  1:18 PM

Sheryl Kingstone discusses mobile CRM strategies



Posted by: Barney Beal
Mobile CRM, mobile sales, mobile sales force

Sheryl KingstoneMobile CRM has long held the promise...


July 9, 2007  9:23 AM

Sheryl Kingstone on mobile CRM



Posted by: Barney Beal
CRM strategy, Mobile CRM, mobile sales

Sheryl KingstoneIn this podcast, Sheryl Kingstone, director for customer centric strategies at the Yankee Group, shares her insight into mobile...


1

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to: