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July 22, 2009 1:44 PM

Gartner releases CRM market share report and SAP leads, but how much does it matter?

Posted by: Barney Beal

CRM market share, innovation, Microsoft CRM, Oracle, Salesforce.com, SAP

Gartner put out its estimates for the CRM market last week and SAP has the largest market share, according to the Stamford, Conn.-based research firm. So what? My general experience in covering the CRM market over the...

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