Voices of CRM:

CRM management


May 31, 2012  5:49 PM

Benchmark your CRM initiatives

Posted by: Albert McKeon
call center management, CRM, CRM management

Here’s your chance to have a say in what you read.

That’s right. TechTarget has released its annual survey about all things CRM to better understand its readers.

The 2012 SearchCRM.com Reader Challenges and Priorities...

August 19, 2011  1:22 PM

Many sales teams make bad hires, need corporate insight to fix process

Posted by: Rosecafasso
CRM management, sales force automation

All the bells and whistles of sales force automation cannot fix a lousy sales hire - but more sales teams claim to be getting that message.  Recent research on hiring practices by CSO Insights show that more than 42% of approximately 2,000 sales...


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