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cloud CRM

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August 14, 2012  4:18 PM

Salesforce.com to expand Chatter into enterprise service network



Posted by: Albert McKeon
Chatter, cloud CRM, Marketing automation software, Salesforce.com

Building upon the social aspect of its Chatter program, Salesforce.com next year will offer a new application that allows companies to create social networks for their customers and partners. Salesforce Communities will be available online starting today...

September 30, 2011  12:49 PM

Salesforce, Microsoft, SAP take different tacks on CRM data management



Posted by: Rosecafasso
cloud CRM, CRM and Web 2.0, CRM data management

Could a CRM data management battle be coming?  Salesforce.com did a curious thing recently. First it made a big deal at Dreamforce about a new database feature called


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