Voices of CRM:



September 17, 2012  8:09 PM

On the eve of Dreamforce, this writer’s head is filled with questions

Posted by: Albert McKeon
Benioff, Salesforce.com, Software as a Service CRM and CRM on demand

I don't know what to expect at Dreamforce 2012, Salesforce.com's 10th annual conference. Well, I do expect my head to spin from the sheer number of attendees -- an anticipated 70,000 -- and the relatively smaller throng of...

September 5, 2012  8:24 PM

Salesforce.com no longer wants to be The Social Enterprise

Posted by: Albert McKeon
Benioff, Salesforce.com, social marketing, social media, social monitoring, social networks

After prompting the objections of just about every business and non-profit organization, Salesforce.com has dropped its attempt to trademark the phrase "social enterprise." The cloud-based CRM software company

September 23, 2010  1:02 PM

Benioff responds to Ellison with Chatter 2 (and a few jokes)

Posted by: Barney Beal
Benioff, CRM industry news, Ellison, Oracle, Salesforce.com

 As Marc Benioff strode to the stage at the Yerba Buena Center yesterday, many were looking forward to his response to Larry Ellison's jabs at him and his company just a few nights before. Benioff's opening line? "I come in peace." Except he didn't. Not really. Benioff had plenty of...

May 1, 2009  8:03 PM

Is Salesforce.com simply shifting its maintenance to partners?

Posted by: Barney Beal
Benioff, maintenance, Oracle, Salesforce.com, SAP

Denis Pombriant has an interesting note on his blog today. He says that effective today, Salesforce.com will start charging its partners for support. Denis...

April 30, 2009  7:05 PM

Benioff joins the software maintenance fray

Posted by: Barney Beal
Benioff, Oracle, Salesforce.com, SAP, software maintenance


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