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Nov 10 2009   7:17PM GMT

NetSuite adds social ERP to social CRM, what’s in store for the market



Posted by: Barney Beal
NetSuite, social crm, Salesforce.com, RightNow

CRM platforms continue to get more “social” with NetSuite being the latest to integrate social media monitoring into its CRM product.

The past year has seen a wave of integration and innovation with social networking sites and CRM platforms. NetSuite jumping on the bandwagon is nothing new.

NetSuite has teamed with InsideView to integrate InsideView’s social media monitoring into the NetSuite platform. Again, not really new. InsideView already has a similar application on Salesforce.com’s Continued »

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Sep 2 2009   7:14PM GMT

Switching from Salesforce.com to Oracle On Demand and back again, how hard is it?



Posted by: Barney Beal
Salesforce.com, SaaS CRM, NetSuite, CRM integration

You know how those SaaS vendors say they have to continually strive to meet customer expectations because of how easy it is to just jump ship and turn their services off?

It might not be all marketing hype. Just look to one of the SaaS vendors themselves. As Larry Dignan blogged about a few weeks ago, SuccessFactors launched a Salesforce.com project, switched to Oracle On Demand and then switched back to Salesforce.com, a flip-flop Salesforce.com CEO Marc Benioff was more than happy to mention on the company’s third quarter earnings call.

SuccessFactors, which provides on-demand employee management software, runs nearly all of its applications via the SaaS model, according to Paul Albright, chief marketing officer. Continued »

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Apr 14 2009   2:11PM GMT

NetSuite takes a swing at SAP with integration offering



Posted by: Barney Beal
SaaS. SaaS integration, NetSuite, SAP

You can’t accuse NetSuite of backing down from a fight.

A week after targeting Salesforce.com customers with its Suite Cloud Connect for Salesforce.com, NetSuite has turned its attention to SAP.

Continued »

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